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Safari: AutoFill Is Turned Off by Some Websites

A website author may request that a browser temporarily turn off its auto fill feature, usually for security reasons. Safari honors these requests.

Mac OS X 10.3: “Invalid user name and password combination” Message When Using Active Directory

When binding a Mac OS X client computer to Active Directory, the account entered is not validated (resolved) at that time. It is used as entered. If entered incorrectly, you will see an alert message later.

Mac OS X 10.3.2 Update: Only Install on Startup Disk

You should install Mac OS X 10.3.2 Update or Mac OS X Server 10.3.2 Update only on the disk you’re started from. Applications, including Mail, Address Book, and Network Image Utility, are not properly updated when installing on a volume other than the one you’re started from, even though the update appears to install successfully.

iMovie: Export Option Defaults

This chart shows the audio and video settings of each of the default export options in iMovie 1.x, iMovie 2.x, and iMovie 3.x.

iPod: How to Reset

Learn how to reset iPod.

iTunes for Windows: Music Does Not Play

Learn some steps to take if you are unable to play songs in iTunes for Windows.

Final Cut Express 2.0: Incorrect FAQ Entry

One of the questions in the Final Cut Express 2.0 FAQ only applies to Final Cut Express 1.0.

About Apple In-Ear Headphones

Learn about the Apple In-Ear Headphones.

GarageBand: “Text fonts are missing” Message

You can ignore messages about missing fonts in GarageBand.

GarageBand: iTunes Opens in Classic When You Export

Learn how to prevent iTunes from opening in Classic when exporting from GarageBand.

iTunes 4: Join CD Tracks Not Available

The Join CD Tracks command in iTunes becomes unavailable if you select files in the library, noncontiguous tracks on an audio CD, or when the audio CD is sorted by something other than track number (like Album or Artist).

iLife ’04: System Requirements

Learn the system requirements to install and use the applications with iLife ’04.

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iChat: Cannot Share a File When Firewall Is Active

When the Mac OS X firewall is active, you cannot share a file via iChat.

Mac OS X 10.2: DVD Player – “Not Permitted” Message With Some DVD-R Discs

DVD Player may not be able to play DVD-R discs burned with certain non-Apple DVD burners that do not properly set file permissions on the disc.

iDVD: How to Prepare Your iMovie to Work with iDVD

This article explains how to Prepare your iMovie data from iMovie to work with iDVD.

Apple Security Updates

This document outlines security updates for Apple products. Note: For the protection of our customers, Apple does not disclose, discuss or confirm security issues until a full investigation has occurred and any necessary patches or releases are available.

Nuevo Software de Apple para descarga

AirPort 4.0.7 Firmware Update for Mac OS.

Security Update 2003-03-03 (10.2.4).

Nuevos manuales de Apple

A manual has been added to this category of manuals: PowerBook G4 17-inch Manuals

A manual has been added to this category of manuals: PowerBook G4 Titanium Manuals

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Saving a packet trace in Mac OS X

If you need to get a packet trace and you don’t already have a favorite utility for doing so, you can use the tcpdump command line tool. All versions of Mac OS X include this tool, as do many other Unix-style platforms.

“The shared music library is not compatible” message in iTunes 4.5

For music sharing, iTunes 4.5 only works with other computers that have iTunes 4.5.

Playing songs encoded with the Apple Lossless Encoder on your iPod

iPod (with Dock Connector) and iPod mini can play songs encoded with the Apple Lossless encoder after you update your iPod’s software to the required version.

Importing Windows Media Audio files with iTunes for Windows

With iTunes for Windows 4.5, you can <http://docs.info.apple.com/ article.html?artnum=93140> import unprotected Windows Media Audio (WMA) files to your library.

Using the SnapBack arrow in iTunes 4.5

Can’t find the song you’re listening to? Try clicking the SnapBack arrow. It will take you straight back to the current song.

Using Link Arrows to the iTunes Music Store in iTunes 4.5

In iTunes 4.5, arrows appear next to song, artist, and album names in your library and playlists.

Making an iTunes Music Store wish list

With iTunes 4.5 or later, you can use a playlist as wish list of songs you want from the iTunes Music Store.

Mac OS X 10.3: “Jumbo” packet size is dimmed

Mac OS X can automatically configure the Ethernet port, and most users choose this option. But some networks require a custom, manual setting. When configuring manually, you may see that the Jumbo setting for Maximum Packet Size (MTU) is not available.

Read Before You Install iPod Update 2004-04-28 (for Macintosh)

iPod Update 2004-04-28 supports all models of iPod and iPod mini introduced before 28 April 2004. This software is recommended to take advantage of new features in iTunes 4.5 and the iTunes Music Store.

What’s the “Old” Music Library in iTunes 4.5 for?

iTunes 4.2 and 4.5 use different formats for your iTunes Music Library file, so iTunes 4.5 creates a new copy. It’s named “iTunes 4 Music Library”.

Read Before You Install iPod Update 2004-04-28 (for Windows)

iPod Update 2004-04-28 supports all models of iPod and iPod mini introduced before 28 April 2004.

iLife updates you need for iTunes 4.5 or QuickTime 6.5.1

After upgrading to iTunes 4.5, you will need QuickTime 6.5.1 to use iTunes Music Store content outside of iTunes. QuickTime 6.5.1, in turn, requires the versions of iLife applications listed below, or later.

iPod mini: Conflicting “do not disconnect” and “connect” messages during

a software update

Under certain circumstances, you may see the “do not disconnect” screen on your iPod mini, while the updater application on your computer is telling you to connect the iPod mini to AC power to complete the upgrade process.

Marks at base of PowerBook display screen

Because of the PowerBook computer’s slim profile and lighter weight, there may be small vertical marks on its display where the edge of the keycaps touch the glass that covers the display.

Disconnecting iPod from your computer

If you’re using iPod as a hard disk, you must eject or “unmount” it before disconnecting it from your computer. Disconnecting iPod from your computer without ejecting it first can damage files.

PowerBook G4 (12-inch) feels warm to the touch

The left palm rest and bottom of a PowerBook G4 (12-inch) computers can become warm after extended periods of use.

iTunes 4: About Music Store Authorization and Deauthorization

iTunes Music Store purchases can be authorized in iTunes 4 to play on up to five computers. Deauthorizing a computer allows you to manage which computers can play purchased music.

iTunes 4.5: Burning playlists with purchased songs

Learn the number of times a playlist can be burned if it contains any songs purchased from the iTunes Music Store.

Music doesn’t play in iTunes for Windows

If you can’t play songs in iTunes for Windows, check the following items.

iPod: Smart Playlists Based on Grouping

Create Smart Playlists for your iPod based on something other than Grouping.

Apple Lossless compressor no longer available after upgrading to Mac OS X 10.3.3

If you install the QuickTime 6.5.1 update before the Mac OS X 10.3.3 update, the Apple Lossless codec will disappear from the list of available compressors for audio export in the QuickTime Movie Sound Settings Export Options dialog.

QuickTime uses 16-bit audio when exporting

QuickTime reduces 24- or 32-bit audio to 16-bit audio when you export a file from QuickTime Player.

About the universal iPod Updater

Great news! You don’t have to download a separate updater for different iPod models anymore. Just download the “universal” iPod update to update your iPod’s software.

iPod Updater 2004-04-28 may have graphical anomalies on some Mac OS X 10.1.5 screens

In Mac OS X 10.1.5, some windows of the universal iPod Updater may appear distorted or incomplete. If you move these windows other visual effects may occur. Don’t worry, this does not affect the performance of the software.

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Security Update 2003-11-04: Information and Download

This article contains information about Security Update 2003-11-04 and a link to the software download.

Mac OS X 10.3: Cannot Deselect Kotoeri Input in International Preferences

If there are third-party input methods installed, Kotoeri-related items may still appear in the input menu even if you deselect Kotoeri in International preferences.

Power Mac G5: About Audio Playthru

Using third-party software, your Power Mac G5 computer is capable of audio playthru routing.

How to Completely Reset iSync (.Mac)

This article discusses how to reset iSync.

Solution Regarding iCal Synchronization Issues (.Mac)

This article discusses the most effective solution regarding iCal synchronization issues.

Apple Security Updates

This document outlines security updates for Apple products. Note: For the protection of our customers, Apple does not disclose, discuss or confirm security issues until a full investigation has occurred and any necessary patches or releases are available.

Important: This document describes updates and releases from September, 2003 (2003-09) and later, such as Mac OS X 10.2.8 and Mac OS X 10.3. For information about earlier security updates, see technical document 25631, “Apple Security Updates: August, 2003 and Earlier”.

Final Cut Pro 4: Out of Memory Alert With Digidesign Audio Cards

Final Cut Pro may report an out of memory alert when opened if a Digidesign audio card is installed.

iTunes for Windows: Overview of Music Store Errors

Check here for a list of documents that describe error messages that might appear when you try to use the iTunes for Windows Music Store.

iTunes for Windows: Does Not Recognize an Audio CD

Troubleshoot iTunes if it doesn’t recognize an audio CD you put in the computer.

iTunes: Overview of Music Store Errors

Check here for a list of documents that describe error messages that might appear when you try to use the iTunes Music Store with Mac OS X.

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Mac OS X 10.3 Help: What is the Gimp-Print Driver?

Apple Certifications: Getting Certified

This article describes the certifications offered by Apple and explains how to register to take certification exams at a Prometric Testing Center.

Using Apple Software Restore to install or reinstall parts without erasing

There is no custom installation option when using the Apple Software Restore multiple disc restoration set included with some computers .

Mac OS X: “Broken folder” icon, prohibitory sign, or kernel panic when computer starts

Troubleshoot if a “broken folder” icon, prohibitory sign, or kernel panic appears when Mac OS X starts up.

Mac OS X: Issues after removing “etc” and/or “var” directory alias when started up from Mac OS 9

Aliases to the “etc” and “var” folders may be visible when started up from Mac OS 9. These aliases shouldn’t be removed.

This document applies to Mac OS X 10.1.5 or later.

Mac OS X 10.2, 10.3: How to perform Mac OS 9 clean installation with Restore CDs

This document explains how to perform a clean installation of Mac OS 9.2.2 using the Software Restore CDs included with computers that come with Mac OS X 10.2 or 10.3 (in which Mac OS 9 is installed from Mac OS X Restore CDs and there is no separate Mac OS 9 CD included with the computer).

Using Restore Discs with Mac OS X 10.2 or later

Computers that ship with Mac OS X 10.2, 10.3 or later use a different process to restore bundled applications, or Mac OS 9.

Mac OS X: Troubleshooting installation and software updates

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iChat, iChat AV frequently asked questions (FAQ)

iChat lets you easily <http://docs.info.apple.com/article.html?artnum=150931> chat using text, audio, or video with other iChat, .Mac, and AOL Instant Messenger ( <http://www.aim.com/> AIM) users over the Internet (or just on a local network using <http://www.apple.com/macosx/featuresrendezvous/> Rendezvous).

You can also send and receive files with iChat. Find answers to common questions in this FAQ (Frequently Asked Questions) document.

Tip: Video chats require a camera designed for this kind of chat, such as <http://www.apple.com/isight/> iSight.

iPhoto 4 doesn’t export photos because “there’s not enough disk space”

iPhoto 4 may incorrectly think a photo’s file size is several billion megabytes, which prevents it from being exported.

iPod for Windows: Switch User feature in Windows XP is not supported

iPod won’t work if you log in using the Switch User feature in Windows XP.

Mac OS X Server 10.2 or later: Sharing printers and Print Server

Learn how to share printers in Mac OS X Server 10.2 and later.

Mac OS X 10.2, 10.3: How to start in Safe Mode

This document describes how to start up Mac OS X 10.2 or later in Safe Mode.

Mac OS X: Cannot print, use Classic, start File Sharing, burn discs, or update software if /tmp missing

If the symbolic link “/tmp” is missing, you cannot print use Classic, start file sharing, burn discs, update software, connect via PPP, repair privileges, or perform other activities. This document explains how to replace it.

Updating iPod’s software

Learn how to update iPod’s software.

Using the iPod Hold switch to prolong battery life

Learn about iPod’s Hold switch.

Tips and tricks to get the most out of your iPod’s battery

To get the most out of one charge of iPod’s battery, install the latest iPod software, use the Hold switch, and keep iPod at room temperature.

Saving contact information from Address Book to iPod’s Contacts list

The easiest way to save contact information to your iPod is to use iSync. You can also use the Mac OS X Address Book application to save contact information as a vCard on your iPod.

iMovie: Use 16-bit audio for best results

Creating iMovie projects with DV footage that uses 12-bit audio may cause a gradual loss of audio/video synchronization when the project is exported to QuickTime or iDVD.

Mac OS X: Keyboard shortcuts

Learn about common Mac OS X keyboard shortcuts.

Tips for charging iPod and connecting to your computer

Follow these tips if you have trouble charging iPod or connecting it to your computer or if you receive an alert that states: “A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub”.

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Mac OS X Server 10.2: How to Change the IP Address

The IPAddressChange script, which you may download from this document, allows you to change the IP address of a computer using Mac OS X Server versions 10.2 to 10.2.6.

Apple Remote Desktop: How to Transfer Computer Lists to Another Administrator Account

Apple Remote Desktop version 1.2 stores encrypted computer list information in a user’s keychain. An administrator might want to share her computer list with another administrator or transfer the list from one account/computer to another. This document explains how to do that.

iTunes 4: Encode From Original Masters

Converting a file from one compressed format to another compressed format can lead to quality loss.

Soundtrack 1.0: Late-Breaking News

This document contains late-breaking information about Soundtrack.

iMovie 3.0.3: Projects Don’t Open In Final Cut Express or Final Cut Pro

Final Cut Express and Final Cut Pro 4 can open iMovie 3 projects. However, projects saved from iMovie 3.0.3 will not open correctly.

iDVD: About the Four Stages of DVD Burning

This document describes the four stages of burning a DVD-R disc in iDVD.

iPod for Windows: MUSICMATCH Jukebox Stuck At “Preparing to Synchronize”

The MUSICMATCH Jukebox can incorrectly report that the iPod is still in the process of synchronizing, even when the iPod has completely synchronized.

iPod : About Skip Protection

This document explains skip protection on the iPod and how to maximize its benefits.

Final Cut Pro 4: Frame Viewer Does Not Appear on External Video

This article corrects a misstatement regarding the Frame Viewer tool in the Final Cut Pro 4 user’s manual.

Soundtrack 1.0.1: Late-Breaking News

This document contains late-breaking information about Soundtrack 1.0.1.

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Security Update 2003-08-14 v.1.0 (Server) (Z)

Security Update 2003-08-14 v.1.0 (Client) (Z)

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Printer troubleshooting for AirPort Extreme and AirPort Express

Do you have a USB printer that works the way you expect it to when connected to your computer, but not when it’s connected to your base station for printer sharing? In that situation, this article helps you troubleshoot issues with printer recognition or sending a print job.

NFS volumes on third-party servers fail to mount

Connection to an NFS server may fail in certain configurations, with a server log message that looks like this one:

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Mac OS X Server 10.2: How to Set Custom Client View Options for Server Volumes

You can set custom view options (window size, icon placement, and so forth) that clients see when they connect to a server volume via Apple File Service (AFP).

Macintosh Manager: Compatible Versions and Configurations

The table in this article indicates which hardware and Mac OS combinations are compatible with each version of Macintosh Manager.

Power Mac: Chart of CIP Display Cards

This document lists the CIP (Customer Installable Parts) display cards that came with Power Macintosh G3 and Power Mac G4 computers and explains how to identify them.

iLife: 6.1 Installer Is Not Included

The 6.1 installer referenced by the iLife installer cannot be found on the iLife CD or DVD.

Mac OS X 10.2: Sony Mavica CDs Don’t Appear on Desktop

CDs formatted by a Sony Mavica digital camera don’t appear on the Mac OS X desktop or in Finder windows.

WebObjects 5.2: Using Java 1.3.1 With Mac OS X After Java 1.4.1 Is Installed

After Java 1.4.1 is installed on Mac OS X, it becomes the default virtual machine (VM) for WebObjects applications. This document explains how to use version 1.3.1 VM.

.Mac iDisk: Cannot Check Disk Space in System Preferences

If your computer’s date and time are not correct, you may not be able to check the available iDisk space in System Preferences.

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Mac OS X Server: About the Mac OS X Server 10.2.8 Update

This software updates Mac OS X Server 10.2.6 to 10.2.8.

Note: This also includes an updated ethernet driver for 450Mhz and 500Mhz dual processor Power Mac G4 desktop systems. If you downloaded version 10.2.8 before 2003-10-03, you need this update. If you cannot connect to the Internet at the affected computer, see technical document 107669 for workarounds and a description of the issue.

Mac OS X Server: About the Mac OS X Server 10.2.8 Update (Combo)

This software updates Mac OS X Server 10.2, 10.2.1, 10.2.2, 10.2.3, 10.2.4, 10.2.5, or 10.2.6 to version 10.2.8. It is a “combo” update that combines enhancements delivered with versions 10.2.1 through 10.2.8. If you already have Mac OS X Server 10.2.6, you may download a smaller update that is not a combo.

Note: This also includes an updated ethernet driver for 450Mhz and 500Mhz dual processor Power Mac G4 desktop systems. If you downloaded version 10.2.8 before 2003-10-03, you need this update. If you cannot connect to the Internet at the affected computer, see technical document 107669 for workarounds and a description of the issue.

Mac OS X 10.2.8: Can’t Connect via Ethernet After Installing Update

If you updated to Mac OS X or Mac OS X Server version 10.2.8 prior to 2003-10-03, you may not be able to connect to the Internet or your network. An update has been released to prevent or fix this issue. The issue only affected some computers using a 10BASE-T Ethernet connection.

Xserve: How to Enable Ethernet Jumbo Frames on the PCI Gigabit Card

Learn how to create a startup item script that enables Jumbo Frames on supported Ethernet PCI network interface(s).

Mac OS X: Account Capabilities – How to Allow Use of Unbundled Applications

You may not be able to open unbundled applications with an account that is managed by the Capabilities feature. You may notice this when one application cannot open another sub-application, sometimes called “sub- launching.” This document explains how to allow unbundled applications.

Workgroup Manager: Troubleshooting “A computer with that description already exists” Messages

When you try to add to a computer list in Workgroup Manager, a message may say the computer already exists in a list.

Mac OS X Update Combo 10.2.8: Information and Download

This article contains the Mac OS X Update Combo 10.2.8 information and a link to the Mac OS X 10.2.8 software.

IMPORTANT: This update does not apply to G5 systems This update works only with PowerPC G3- and G4-based desktop and portable computers, including Power Macintosh G3, Power Mac G4, PowerBook G3, PowerBook G4, iMac, eMac, and iBook.

Mac OS X Server Update 10.2.8 : Information and Download

This article contains the Mac OS X Server Update 10.2.8 information and a link to the Mac OS X Server Update 10.2.8 software.

Mac OS X Update (G5) v.102.8 (G5) : Information and Download

This article contains information about the Mac OS X Update (G5) v.102.8 (G5) and a link to the software download.

Mac OS X 10.2.8: Blue or Dark Screen After Updating

After installing Mac OS X 10.2.8 (Build 6R65) on a Power Macintosh G3 or PowerBook G3 Series (Bronze Keyboard) computer, the screen may look blue or dark in some applications.

Apple Security Updates

This document outlines security updates for Apple products.

Note: For the protection of our customers, Apple does not disclose, discuss or confirm security issues until a full investigation has occurred and any necessary patches or releases are available.

iBook (Dual USB) and Later: Resolving a “Clicking Speaker” Issue After Installing Mac OS X 10.2.5 or 10.2.6

Mac OS X 10.2.8 addresses an issue if your iBook (Dual USB) or later computer makes an audible clicking sounds from the speakers or headphones with Mac OS X 10.2.5 or 10.2.6.

Power Mac G5, Apple Hardware Test 2.1: Interpreting Some Fan Error Messages

Learn how to interpret two Apple Hardware Test (AHT) 2.1 errors: “2FAN/4/ x: Fan For BACKSIDE” and “2FAN/4/x: Fan For SLOT”.

Mac OS X: Remaining Battery Time Is Inaccurate

Some iBook and PowerBook computers may not accurately report the remaining battery time in the menu bar.

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Mac OS X Update 10.2.8 (Z)

Mac OS X Server Update 10.2.8 (Combo) (DE, EN, IT, JA)

Mac OS X Update 10.2.8 (Ethernet and Battery patch) (Z)

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LaserWriter IINT: Technical Specifications

This article comprises the technical specifications for the LaserWriter IINT.

WebObjects services do not start during system startup after using Applications Server Update 2.0

If you install the version of Applications Server Update 2.0 that was available prior to 18 March 2004 on Mac OS X Server 10.3.3, WebObjects 5.2.3 services do not start during system startup.

Xserve RAID: Third-party qualification information

By following the links provided below, you can learn more about third- party hardware and software products that have been tested by vendors for use with Xserve RAID.

Mac OS X Server 10.3: Get the Latest Documentation

iDisk performs slowly

Sometimes your iDisk may seem like it hasn’t had its morning coffee. There are a lot of things happening behind the scenes. Read on to learn about some of the things you can do to help your iDisk perk up.

Editing .Mac HomePage photo albums created with iPhoto

You can easily create a .Mac HomePage photo album using iPhoto, and in iPhoto 4 you can also manage your .Mac photo albums.

Backup System Requirements

Learn which version of Backup to download and how to get started with Backup.

iPhoto 4 unexpectedly quits when opened

Find out what to do if iPhoto 4 unexpectedly quits when you open it after upgrading the iPhoto Library.

iPhoto 4.0.1 updates picture thumbnails

When you update to iPhoto 4.0.1 from iPhoto 4.0, iPhoto asks to update the library’s thumbnails when you open the application.

iTunes 4: How to backup and restore playlists

Learn how to back up your playlists and restore your playlists.

Nuevo software descargable de Apple

iPhoto 4.0.1 (Z)

WebObjects Developer 5.2.3 (EN)

Xserve Remote Diagnostics 1.0 (EN)

Application Servers Update 1.0 (EN)

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WebObjects 5.2: Unable to Retrieve HTTP Authentication Handlers From Incoming HTTP-SOAP Request With WebObjects Web Services

HTTP authentication information for incoming SOAP requests is not included in the Axis MessageContext object by default.

WebObjects 5.2: Unable to Set HTTP Authentication Headers From WebObjects WOWebServiceClient

Developers are unable to set HTTP authentication headers directly from the WOWebServiceClient, because the API does not exist.

Workgroup Manager: Default Classic System Folder Behavior

This document describes the behavior when using the “default System Folder” option for managing Classic Preferences in Workgroup Manager. This applies to Mac OS X Server 10.2 or later.

iPod (with Dock Connector): Does Not Play AIFF Files Copied From CD

AIFF files you copied from an audio CD don’t play on the iPod (with Dock Connector) model.

iTunes 4: About Music Store Authorization and Deauthorization

This document explains how Music Store authorization works in iTunes 4, and how to deauthorize a computer.

Soundtrack: Transients Get Reset if Sound File Changes

Editing loop files with utilities other than Soundtrack or Sountrack Loop Utility may have unexpected results.

Soundtrack 1.0: Saving Collected Files Resets Loop Transients

Saving a Soundtrack project using the “Collected” option can cause audio loops to have their modification date changed, resetting the loop transients next time the loops are opened in Soundtrack or Soundtrack Loop Utility.

Soundtrack: Transients Reset After Saving Loop to Server

Saving an audio loop to a networked server can reset any custom transients that have been added to the loop.

Soundtrack 1.0: Unexpectedly Quits When Opening Document

Soundtrack 1.0 may unexpectedly quit if the end-of-song marker is set to 0.

iMovie: Centered Titles Are Slightly Off Center

iLife: How to Install iDVD on a Macintosh Not Equipped With a SuperDrive

This document explains how to use the iLife DVD to install iDVD on a Macintosh computer without a SuperDrive.

LiveType: “Missing LiveType Data” Message

This document describes an alert that can occur if additional LiveType data has not been installed.

Soundtrack: Score Markers Are Not Preserved Correctly

This document describes an issue that can occur if you add Score Markers to a DV50 23.98 clip and then export it from Final Cut Pro to Soundtrack.

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Mac OS X Server: How to Locate MySQL; What Is It?

This article describes MySQL included with Mac OS X Server 10.0.3 or later.

WebObjects 5.2 Developer: Will Not Work With Tachyon Prerelease

WebObjects 5.2 Developer tools will not work with the Tachyon Prerelease installed on the system.

.Mac: How to Reset Your Password

This document explains how to reset a .Mac (pronounced “dot Mac”) password.

iMovie: How to Troubleshoot “Application Unexpectedly Quit” Messages

This document discusses how to troubleshoot iMovie if you see alert messages that say the application unexpectedly quit.

iMovie: Some Third-Party Codecs May Cause iMovie to Unexpectedly Quit

A third-party QuickTime codec may cause iMovie to unexpectedly quit.

iSight: About Proper Lighting for Best Picture

To get the best lighted picture in the iChat video window, use a good light source in a well-lit room.

iPhoto 2.0: “Unreadable Files” Alert

An alert may appear while importing pictures that says there was an unreadable file and that some of the pictures were not imported because they were an unrecognized file type or the files may not contain valid data.

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Mac OS X: Troubleshooting printing issues

Use the strategies in this document to troubleshoot printing issues in Mac OS X.

Mac OS X 10.2: Included Ink Jet printer drivers

Mac OS X 10.2 includes preinstalled drivers for many popular third-party ink jet (raster) printers.

Mac OS X: Cannot print, use Classic, start File Sharing, burn discs, or update software if /tmp missing

If the symbolic link “/tmp” is missing, you cannot print use Classic, start file sharing, burn discs, update software, connect via PPP, repair privileges, or perform other activities. This document explains how to replace it.

Mac OS X 10.1, 10.2: How to import addresses into Address Book

This article provides a general description of how import addresses from a third-party application into Address Book. This document applies to Mac OS X 10.1 through 10.2.8 and third-party applications that can export addresses. If you’re importing addresses from a previous version of Mac

OS X Address Book, see “Mac OS X: Importing Addresses from Previous Address Book” instead.

Mac OS X: Print queue stops, printing fails, or is incomplete when using USB-to-Parallel cable

Learn easy ways to fix issues that can occur if you try to print using a USB-to-parallel cable or adapter.

Mac OS X 10.3: Raster (ink jet) printer drivers included

Mac OS X 10.3 installs raster (inkjet) printer drivers that you can use with many third-party raster printers. This document includes a list of included drivers. Tip: Always check with your printer’s manufacturer for the latest driver version.

For information about which PostScript printer PPD files are included with Mac OS X Panther, see “Mac OS X 10.3: Included PPDs for PostScript Printers”.

Computer starts to text-based Open Firmware screen

If the computer starts up regularly to an Open Firmware prompt, reset Open Firmware settings.

Mac OS X: Print Center – USB printer not listed, or listed as unsupported

Learn what to do if USB printer connected to the computer is not listed in the Print Center, or if the Type appears as “Driver Not Installed” when adding a USB printer. This document applies to Mac OS X 10.2.8 or earlier.

iPod mini Software Updater only works with iPod mini

The iPod mini Software Updater does not work with other iPod models.

iPod mini: Tip – Seeing contacts faster

For best performance, save all of your contacts in a single vCard on iPod mini.

iTunes 4.2 for Windows: Recommends iPod mini Update 1.0 for iPod (with Dock Connector)

If you’ve connected an iPod mini to your computer before, iTunes may incorrectly recommend that you install iPod mini 1.0 software when you connect an iPod (with Dock Connector) model.

Using multilayered Photoshop files in Final Cut Pro and Final Cut Express

Learn how to work with multilayered Photoshop files in Final Cut Pro and Final Cut Express.

How iTunes Music Store credits are redeemed

Learn the order in which credits are redeemed at the iTunes Music Store.

DVD Studio Pro 2: Progress bar may not update when burning to a LaCie Dual DVD+/-RW Drive

The formatting progress bar in DVD Studio Pro doesn’t update correctly when writing DVDs directly to the LaCie Dual DVD+/-RW drive.

Últimos artículos de la Knowledge Base

Últimos artículos de la base de datos de soluciones e información para los usuarios de Apple.

Mac OS X 10.2: How to Set the MTU Value During Startup

Use the procedure below to create a startup item script that sets the maximum transmission unit (MTU) value for your network interface(s). This may be required when using certain Internet service providers.

Mac OS X 10.2: How to Set Ethernet Speed and Duplex During Startup

Use the procedure below to create a startup item script that sets the Ethernet speed and duplex settings for your network interface(s).

Apple Pro Speakers: Compared to Power Mac G4 Cube Speakers

Although the Apple Pro Speakers look very similar to the speakers that come with the Power Mac G4 Cube computer, they are functionally very different. This article outlines those differences.

: “Required Compressor Could Not Be Found” Message

When playing certain AVI movie files with the Player, the video frames are white and the following dialog box appears: “You may experience problems playing a video track in ‘filename.avi’ because the required compressor could not be found.”

iPhoto: About the iPhoto Library Folder

This document discusses the iPhoto Library folder.

WebObjects 5: Reverse-Engineering Oracle Databases With EOModeler

EOModeler’s New Database Wizard lets you reverse-engineer a database, but gives no control over which tables are available. By default, only the

user’s tables can be selected. This document describes how to control which tables of an Oracle database are selectable, including views, aliases, and synonyms in schemas owned by other users.

PowerBook G4 (12-inch): Battery Doesn’t Charge

If a battery is completely drained, it may not charge properly the next time the computer is plugged into an outlet.

PowerBook G4 (12-inch): How to Use Your Computer With the Display Closed

This document discusses how to use your PowerBook G4 (12-inch) computer with the lid of the computer closed and an external monitor or projector connected via the video output port.

PowerBook G4, iBook: Battery Does Not Show Full Charge in Mac OS X

Some PowerBook G4 computers may not show the battery as 100 percent charged in Mac OS X, even when the power adapter is plugged in.

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Virex 7.1: Menu Options

This article discusses what the menu options are for Virex 7.1.

Virex 7.1: The Toolbar

This article discusses what is in the Virex Toolbar.

Virex 7.1: The Scan Dialog

This article discusses what the scan dialog is.

Virex 7.1: Results Area

This article discusses what I can find in the results area.

Virex 7.1: Configuring Scan Operations

This article discusses how to configure the scan operations.

Virex 7.1: Macro Viruses

This article discusses Macro Viruses.

Virex 7.1: Trojan Horses

This article discusses Trojan Horses.

Virex 7.1: Report Features

This article discusses the report features of Virex 7.1.

Virex 7.1: Checking the Version

This article discusses how to check the DAT version.

Virex 7.1: Choosing the Options

This article discusses how to choose scan options.

Virex 7.1: Scan Takes Too Long!

This article discusses why the scan takes a long tme to run.

Virex 7.1: Virus Info Button Does Not Work!

This article discusses why the virus info button may not work.

Virex 7.1: What is a Virus?

This article discusses what a virus really is.

Virex 7.1: How Viruses Work

This article discusses how viruses work.

Virex 7.1: How Viruses Spread

This article discusses how viruses spread.

Virex 7.1: What Viruses Do Not Do

This article discusses what viruses do not do.

Virex 7.1: How Virex Works

This article discusses how Virex 7.1 works.

Virex 7.1: Virus Information

This article discusses virus information.

Virex 7.1: Worms

This article discusses worms.

Virex 7.1: Starting Virex

This article discusses how to start Virex.

Virex 7.1: Scanning For Viruses

This article discusses how to scan for viruses.

Virex 7.1: Cleaning Viruses

This article discusses how to clean viruses.

Virex 7.1: Setting Preferences

This article discusses how to set preferences.

Virex 7.1: Why Update?

This article discusses why you should update.

Virex 7.1: When is the Best Time to Update?

This article discusses when it is the best time to update.

Virex 7.1: Printing Certain Types of Information Only

This article discusses how to only print certain types of information.

Virex 7.1: Clearing the Results Area

This article discusses how to clear the results area.

Virex 7.1: The Scan Dialog

This article discusses the scan dialog.

Virex 7.1: The Scan Area

This article discusses the scan area.

Virex 7.1: The Clean Area

This article discusses the clean area.

Virex 7.1: The Advanced Scan Area

This article discusses the advanced scan area.

Virex 7.1: Differences Between Compressed and Archive Files

This article discusses the differences between compresed and archive files.

Virex 7.1: Web Links

This article provides links to Virex 7.1 additional information.

How to Completely Reset iSync (.Mac)

This article discusses how to reset iSync.

Solution Regarding iCal Synchronization Issues (.Mac)

This article discusses the most effective solution regarding iCal synchronization issues.

iSync Uses Secure Sockets Layer (.Mac)

This article discusses what it means if .Mac is not available at this time.

Web Browsers For Use With .Mac Bookmarks

This article discusses Web browsers that are supported for use with .Mac Bookmarks.

iTunes: Music Store – Overview of Music Store Errors

Check here for a list of documents that describe error messages that might appear when you try to use the iTunes Music Store in Mac OS X or Windows.

iTunes for Windows: McAfee Privacy Service Causes -50 Error When Downloading Purchased Music

Having McAfee Privacy Service installed on your computer prevents you from downloading music from the iTunes Music Store.

Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Mac OS X: How to Add or Remove Classic Fonts

If you add fonts in the Classic System Folder, you must restart the Classic environment in order for the new fonts to be available to Classic applications. If want to remove fonts from the Classic System Folder, you must first shut down the Classic environment.

Mac OS X 10.3: Some Zones, Workgroups, or SLP Scopes Don’t Appear When Browsing Network

Sometimes, you can’t see all AppleTalk Zones, Windows Workgroups, Windows Domains, or SLP Scopes in the Network Browser. If some devices appear and others don’t, the missing ones may have duplicate names.

Mac OS X 10.3: Firewall Unavailable After Upgrade Installation

The Mac OS X firewall may no longer be available if you perform an upgrade installation of Mac OS X Panther. An “upgrade” installation is when you install version 10.3 over an earlier version, such as 10.2.8, without first erasing the disk.

Mac OS X Server 10.3: FTP Clients Cannot Connect, “shutdown” Message Appears

Troubleshoot FTP connections to your server after an unexpected “shutdown” message.

Bluetooth: About Encrypted Communication (Key Icon)

Some Bluetooth devices can encrypt data exchanged with your computer. This helps prevent eavesdropping.

Bluetooth: About Favorite Devices (Heart Icon)

You can set a “Favorite” device to automatically re-pair with your computer.

Apple Remote Desktop: Preference Pane Missing From System Preferences

The Remote Desktop preference pane may not appear for all Mac OS X 10.2 user accounts. Learn how to resolve this issue.

Macintosh Manager 2.2: Can’t Add to Computer List When Browsing “Local”

You may not be able to add to the Macintosh Manager computer list when browsing computers in the “Local” scope. Browse via AppleTalk to avoid this issue.

Mac OS X 10.3: Chart of Available Mac OS Software Updates

This chart lists updates available for Mac OS X Panther.

Mac OS X 10.3: Character Palette Unexpectedly Appears

Mac OS X Panther’s Character Palette may unexpectedly appear when you log in or after the computer wakes from sleep.

Mac OS X : How To Install Files Into the Classic System File

Learn how to install script bundles, keyboard layouts, and sound files into the Classic System file in the Mac OS 9 System Folder.

iBook G4: CIP Instructions

This document contains links to replacement instructions inPDF format for the customer-installable parts listed below. Theseinstructions cover customer-installable parts for the iBook G4 andiBook G4 (14-inch).

iMovie: How to Crop Audio

This document describes how to crop audio in iMovie 3.

iMovie: How to Lock Audio to Specific Video

This article explains how to lock audio to specific video.

iMovie: How to Extract Audio From a Video Clip

This document describes how to extract audio from a video clip.

iMovie: How to Split Video or Audio Clips

This document describes how to split video and audio clips using iMovie 3.

iMovie: How to Add Video Effects

This document describes how to add video effects.

iMovie: How to Select Video

This document describes how to select video in iMovie 3.

iMovie: How to Add and Edit Titles (Text)

This document describes how to add and edit titles using iMovie 3.

iMovie: How to Create Black Video Clips

This article explains how to create black video clips.

iMovie: How to Add Scene Transitions Between Clips

This article explains how to add scene transitions between clips in iMovie 3.

Power Mac G4 Cube: CIP Instructions

This document contains links to QuickTime Movies and written instructions, in both text and PDF format, for installing replacement parts in the Power Mac G4 Cube.

Xserve (Slot Load): Power Consumption and Thermal Output (BTU) Information

This document provides power consumption and thermal output information for Xserve (Slot Load) computers.

PowerBook G4 (15-inch FW 800): CIP Instructions

This document provides links to PDF files that contain instructions for installing replacement parts in the PowerBook G4 (15-inch FW 800) computer.

iMovie 3: Titles or Still Pictures Appear Pixelated

To minimize pixelation in iMovie, update to iMovie 3.0.3 or later and QuickTime 6.3 or later.

iTunes: Importing Songs From a CD and Fast User Switching

Don’t switch user accounts while you’re importing songs from a CD with iTunes in Mac OS X 10.3.

Shake: Qmaster Incompatibilities With Mac OS X 10.3

Shake users who rely on Qmaster should delay updating to Mac OS X 10.3.

Final Cut Pro 4J: Exporting Text Generator to XML

When using the Japanese version of Final Cut Pro 4.1, if you use the text generator without selecting a font, the default font is encoded improperly and results in invalid XML.

AppleWorks: Envelope Assistant Uses Wrong Font Size

AppleWorks may create text with a larger font size than the one you selected in the Envelope Assistant.

iDVD: Tip – Use Digital Images Without Embedded Color Profiles

Images used for slideshows and custom menus in iDVD may have slight color differences from their originals if they use embedded color profiles.

DVD Studio Pro 2: QuickTime Missing Assets Search Dialog Reappears After Being Canceled

The QuickTime Missing Assets search dialog reappears after being canceled if you can’t find a reference QuickTime movie (one that relies on a master movie for its content).

QuickTime: MPEG-2 Playback Fails After 14 December 2003

Learn what to do if playback of MPEG-2 files with Compressor or QuickTime Player with the MPEG-2 Playback Component fails after 14 December 2003.

Ultimos software descargable de Apple

Battery Update (Z)

Mac OS X 10.3.2 Update (Z)

Java 3D and Java Advanced Imaging Update (EN)

Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos de apple acerca de su hardware, software y servicios.

Mac OS X 10.2: How to Restore a Home Directory After Using Archive and Install http://www.info.apple.com/kbnum/n107297

This document explains how to restore a user’s home directory after an Archive and Install installation.

Mac OS X Server 10.2: How to Prevent Open SMTP Relay (“spam” Forwarding) http://www.info.apple.com/kbnum/n107344

Mac OS X Server 10.2 Mail service can be configured to prevent open SMTP relay by using the steps in this document.

Mac OS X 10.2: Personal File Sharing Stops When Not Connected to Network http://www.info.apple.com/kbnum/n107367

Personal file sharing stops if the computer is not connected to a network during startup.

Mac OS X Server 10.2: NetBoot or Network Install Image Does Not Work Properly If Permissions Not Enabled on Source

If the source volume for a NetBoot or Network Install disk image does not have permissions enabled when the image is created, client computers will not start up properly from the resulting image.

AirPort: “Assistant can only be used to Configure an Apple AirPort Base Station” Message

The AirPort Setup Assistant can only be used with Apple base stations that have DHCP turned on.

Mac OS X: Keys Used in Spoken User Interface Lose Original Functions

If you choose a single key to speak selected text in the Speech pane of System Preferences, that key loses its original function and will only read selected text.

iMovie 3: Audio and Video of Exported Movies Are Out of Sync

This document discusses audio and video synchronization issues with that may occur with iMovie 3.

iMovie: How to Extract Audio From a Video Clip

This document describes how to extract audio from a video clip.

iMovie: How to Add Video Effects

This document describes how to add video effects.

iMovie: How to Select Video

This document describes how to select video in iMovie 3.

iMovie: How to Add and Edit Titles (Text)

This document describes how to add and edit titles using iMovie 3.

iMovie: How to Create Black Video Clips

This article explains how to create black video clips.

iMovie: How to Add Scene Transitions Between Clips

This article explains how to add scene transitions between clips in iMovie 3.

PowerBook G4 (17-inch): External Speaker Noise During Sleep

When a PowerBook G4 (17-inch) computer is in sleep, external amplified speakers connected to the computer may make a static noise.

iChat AV (Public Beta): Picture-in-Picture and Snapshot is a “Mirrored” View http://www.info.apple.com/kbnum/n93252

Video appears “flipped” in the picture-in-picture and Snapshot modes.

Final Cut Pro 4.0 Unusual Keyboard Shortcuts With Localized Keyboards

Final Cut Pro 4.0 may use non-standard keyboard shortcuts for non-English keyboard layouts.

LiveType: How to User India Titler Font Data

This document explains how to get LiveType to recognize the India Titler font data for people who use India Titler

LiveType: Blank Templates do not appear in Template Browser

When previewing templates in LiveType’s Template Browser, the category named Blank does not appear as suggested in LiveType Help.

Final Cut Pro 4: About Field Rendering and Progressive Rendering

This document provides tips to ensure sequence settings are correct in order render them in either interlaced (with fields) or in progressive mode (no fields).

Final Cut Pro 4: Capture Now Conflict With Norton AntiVirus

This document describes a conflict with the Capture Now feature of Final Cut Pro and Norton AntiVirus.

Final Cut Pro 4: Out of Memory Alert With Digidesign Audio Cards

Final Cut Pro may report an out of memory alert when launched with a Digidesign audio card installed.

Nuevo Software de Apple

AirPort Extreme Admin Utility v3.1 for Windows (EN)

Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

iCal 1.5.1 for Mac OS X: Information and Download

This article contains information about the iCal 1.5.1 for Mac OS X and a link to the software download.

Mac OS X Server Update 10.2.8 : Information and Download

This article contains the Mac OS X Server Update 10.2.8 information and a link to the Mac OS X Server Update 10.2.8 software.

iSync: Data Loss After Using Terminal to Allow Unsupported Calendar Syncing

If you previously used Terminal to modify iSync 1.1 for unsupported calendar syncing, you may lose data or duplicate data when you sync the phone using iSync 1.2.1 or later.

About “Sleep” and “Deep Sleep”

“Sleep” and “deep sleep” are used to refer to low-power modes of the computer.

iMac (USB 2.0): Memory Specifications

Learn about the memory in your iMac (USB 2.0).

iTunes 4: How to Use the iTunes Music Store Shopping Cart

Learn how to use the iTunes Music Store shopping cart.

New Downloadable Apple Software

iSync 1.2.1 for Mac OS X (Z)

iSyncPalm 1.2 Conduit for Mac OS X (Z)

New Downloadable Apple Manuals

A manual has been added to this category of manuals:

Vixel 335 Fibre Channel Switch Manual

Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Macintosh Quadra 610: Technical Specifications

This article comprises the technical specifications for the Macintosh Quadra 610.

Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection

Mac OS X includes all the applications you need to access and use the Internet right away. But what if your Internet connection doesn’t seem to work? What then? Follow the easy steps below and you’ll be back on the ‘Net in no time.

How to tell if AirPort 3.3.1 is installed on a computer

It’s easy to tell if AirPort 3.3.1 client software has been installed on a computer.

Using Unicode fonts with AppleWorks for Mac OS X

AppleWorks for Mac OS X does not use Unicode fonts.

iTunes for Windows: Unable to Burn a CD

Find out what to do if you can’t burn an audio CD using iTunes for Windows.

Using Unicode fonts with AppleWorks for Mac OS X

AppleWorks for Mac OS X does not use Unicode fonts.

AppleWorks 6.2.9 Updater stops responding or “freezes”

The AppleWorks 6.2.9 updater can become unresponsive if you are connectedto a server when you run the updater.

Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Printer troubleshooting for AirPort Extreme and AirPort Express

Do you have a USB printer that works the way you expect it to when connected to your computer, but not when it’s connected to your base station for printer sharing? In that situation, this article helps you troubleshoot issues with printer recognition or sending a print job.

Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Mac OS X: How To Force a DHCP Lease Renewal

This document explains how to renew or acquire a new DHCP lease.

Apple Pro Speakers: Compared to Power Mac G4 Cube Speakers

Although the Apple Pro Speakers look very similar to the speakers that come with the Power Mac G4 Cube computer, they are functionally very different. This article outlines those differences.

Mac OS X: Locked File Can’t Be Moved

If you can’t move a file because it’s locked, unlock it before you move it.

WebObjects 5.2: How to Access the WOStats Page

This document describes how to Access the WOStats Page.

Xserve Manuals

This article provides lists of manuals available in PDF format.

iPod: About the Carrying Case With Belt Clip

This document describes the iPod carrying case with belt clip and how to distinguish between the different models.

Mac OS X 10.2: Chart of Available Mac OS Software Updates

This chart lists Mac OS updates available for Mac OS X 10.2.

Xserve (Slot Load): How to Use the System Identifier Button to Activate a Boot Menu

This document explains how to use the System Identifier button to activate a boot menu.

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