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Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Mac OS X 10.3 Mail: Overstuffed mailbox is unexpectedly empty

Do you have a lot of stuff in your mailbox? Never clean it out? Well, if you leave too much stuff in there you might find yourself saying, “My stuff! It’s… GONE?!”

Don’t worry, all those things you had in Mail are not history. Your stuff hasn’t really gone anywhere, but the Mail mailbox may appear empty

if you let several hundred MB of messages and attachments (or more!) pile up, regardless of how much free space is on your hard disk.

How large does the mailbox have to be for this to happen? There’s not a specific size where this will always occur–the mailbox could be anywhere

from a few hundred megabytes (MB) to over a gigabyte (GB) large. However, the bigger your mailbox (or comination of mailboxes) is, the more likely

it is this could occur.

Tip: If you’re not affected but want to minimize the chances of being affected later, check out the tips in ‘How can I prevent it from happening again?’ section below.

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

AirPort Express Assistant isn’t compatible with Windows XP Service Pack 2

AirPort Express Assistant for Windows XP version 1.0 does not work with Windows XP after Service Pack 2 has been installed.

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

AirPort Extreme, AirPort Express: Can’t use USB printer utilities while printer sharing

You can use USB printer utilities when the printer is directly connected to a computer, not when the printer is connected to the USB port on the AirPort Extreme Base Station or AirPort Express.

iPhoto 4: Can’t export to Microsoft Entourage

If you use Microsoft Entourage and iPhoto 4.0.1, you might not be able to export photos using the email button in iPhoto.

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Mac OS X can’t connect via Comcast Internet service provider

If you have a Comcast cable modem, you might not be able to connect to

the Internet. This issue may be intermittent.

Software update, upgrade-what’s the difference?

Find out the differences between an Apple software update and an

upgrade.

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

The beginning of a song is clipped when streaming AirTunes to a digital receiver

Does the King advise you to “be cruel” when he’s the first singer in your AirTunes lineup? Well, don’t be! If you connect an AirPort Express to a stereo receiver using an optical cable, the first few seconds of your music stream might get cut off, so the song begins in the wrong place.

Mac OS X can’t connect via Comcast Internet service provider

If you have a Comcast cable modem, you might not be able to connect to the Internet. This issue may be intermittent.

Mac OS X Server 10.3: “Invalid License Type” when using Software Update

While using Software Update on Mac OS X Server, you might see a message that says you have an “Invalid License Type.” During the update, you might have also seen “servermgr_smb may have crashed.”

iSync: Bluetooth connection fails when syncing with Sony Ericsson P800 phone

You can fix your Bluetooth connection if it fails while syncing data to a Sony Ericsson P800 mobile phone.

Mac OS X 10.3.5: Power Mac G5 1.8 GHz computer fans run in sleep mode

After installing the Mac OS X 10.3.5 Update, a Power Mac G5 1.8 GHz single processor (SP) computer’s fans can continue to run in sleep mode.

Rename AOL to “America Online” to email from iPhoto

If you’re having a hard time getting America Online to send a photo from iPhoto, it might be because iPhoto is looking for an application named “AOL”.

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

AirPort Express Assistant can’t find AirPort Express when using a firewall

AirPort Express Assistant and AirPort Admin utility both use various <http://www.info.apple.com/kbnum/n106770> IP ports to locate your AirPort Express. If they cant’ find Airport Express, it might be because your firewall is slightly more secure than you want it to be!

What to do if “Allow Bluetooth devices to wake this computer” option is not available

Learn what to check on if “Allow Bluetooth devices to wake this computer”, in the Bluetooth preference pane, is dimmed or absent, meaning that a wireless keyboard or mouse can’t wake the computer.

How iTunes remembers audio CDs

Ever wonder how iTunes knows the name of the audio CD you just put in? Or why it may not remember the name of some burned CDs? If so, then read on.

Windows PC does not start up when iPod is connected

If your Windows-compatible PC won’t start up until you disconnect your iPod, the computer’s BIOS* may be configured to start from a FireWire or USB drive.

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Mac OS X 10.3: Chart of available Mac OS software updates

Learn about Mac OS updates available for Mac OS X 10.3 Panther.

Apple LCD displays: Power light flashes

Some Apple LCD displays will alert you if they detect an error condition.

GarageBand: Maximizing Performance

Learn how to avoid performance issues in GarageBand.

What’s new in DVD Studio Pro 3.0.1

Learn what to expect with the DVD Studio Pro 3.0.1 update.

Motion: Incompatibility with Magic Bullet plug-ins

If Magic Bullet for AE plug-ins are installed, Motion may stop responding or “freeze.”

Motion: Supported computers and video cards

Learn the system requirements for using Motion, including how to tell what video card you have in your computer.

Motion requires QuickTime 6.5.1

Some Motion documentation mistakenly indicates that the minimum requirement is QuickTime 6.5.

Motion: Compressor and MPEG-2 encoding issues

When using the “MPEG-2 60min Fast Encode” preset from the Export Preset menu in Compressor to export a project that contains audio and video, only the video portion of the project is encoded and exported.

Exporting clips or sequences from Final Cut Pro HD to Motion

Final Cut Pro HD clips and sequences can be exported as Motion projects using the Export to Motion Project command. This command is useful when you want to do either of the following:

Importing Motion projects into Final Cut Pro HD

Whether or not you have Motion installed, you can import Motion projects into Final Cut Pro HD in the same way you would import other media.

Importing Motion projects into DVD Studio Pro

You can use Motion to create animated graphics and video that can be used for a variety of purposes in DVD Studio Pro:

Selecting a mask and pressing the Up and Down Arrow keys may cause Motion to unexpectedly quit

If you select a mask object in the Canvas that is the bottom-most item in the project, pressing Up Arrow then Down Arrow may cause Motion to stop responding or “freeze”. If there are any non-mask objects below the mask, Motion continues to work.

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

AirTunes speaker menu missing from iTunes for Windows

If your firewall is blocking the port that iTunes uses to locate AirPort Express, then guess what–you aren’t going to see the speaker menu. Fixing this is as easy as opening the right port on your firewall.

Mac OS X 10.3: Chart of available Mac OS software updates

Learn about Mac OS updates available for Mac OS X 10.3 Panther.

About the Mac OS X 10.3.5 Update (Delta)

This software updates Mac OS X 10.3.4 to version 10.3.5. Tip: If you have version 10.3, 10.3.1, 10.3.2, or 10.3.3, update with the combo update instead.

About iSync 1.5’s “All day event handling” feature with some phones

Learn about the iSync 1.5 (or later) “Sync all day events” feature, which can be used with some phones.

iSync 1.5 shows a “device not available” message with a Motorola phone

The first time you try to add your Motorola phone or sync with it, you might see “device not available.” If so, just try again.

If it still doesn’t work, turn the phone off and on, and it should work the third time.

Mac OS X: Software update sizes can vary

The sizes of software updates can vary for computers running Mac OS X 10.3.4 or later. This is a feature of Software Update, which automatically detects the best update for your computer.

iSync 1.5: No iSync transfer option in Bluetooth Setup Assistant

Sony Ericsson P800 and P900 phones work with iSync 1.5 via Bluetooth, but Bluetooth Setup Assistant might not offer an iSync transfer option for them when setting up devices. This can happen if the phone’s firmware has been updated.

Apple Security Updates

This document outlines security updates for Apple products. For the protection of our customers, Apple does not disclose, discuss or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Computer <http://www.info.apple.com/usen/security/index.html> Product Security Incident Response website.

Important: This document describes updates and releases for September, 2003 (2003-09) and later, such as Mac OS X 10.2.8 and Mac OS X 10.3. For information about earlier security updates, see ” <http://www.info.apple.com/kbnum/n25631> Apple Security Updates: August, 2003 and Earlier”.

Mac OS X 10.2: Chart of available Mac OS software updates

This chart lists Mac OS updates available for Mac OS X 10.2.

LiveType’s Media Browser window won’t open

LiveType’s Media Browser window may not open if malformed or damaged fonts are installed.

What’s new in DVD Studio Pro 3.0.1

Learn what to expect with the DVD Studio Pro 3.0.1 update.

Motion: Replace Media File in Media tab replaces audio-video file with video only

The Canvas contains a file that includes both audio and video. You try to replace it with a file that only contains video by clicking the “Replace Media File” button.

Motion: Maximum number of filters that can be added to a single object

The maximum number of filters that can be added to a single object in Motion is 64.

Motion: Color value change of LiveFont in Canvas results in inaccurate values

Learn about an issue that can occur when making color changes to a LiveFont object in Motion.

Motion: Supported computers and video cards

Learn the system requirements for using Motion, including how to tell what video card you have in your computer.

FireWire video out does not work after installing Motion

If you have earlier versions of Final Cut Pro 4 installed, FireWire video out does not work after installing Motion. If you switch to the Finder then back to Final Cut Pro, you’ll see a “general error” alert message.

Últimos artículos publicados en la base de datos de soluciones e información para los usuarios de Apple.

Apple Remote Desktop: Managed Clients Become Unavailable

When managed clients are restricted to opening specific applications, Apple Remote Desktop clients become unavailable.

Macintosh: How to Connect Your Mac to Your Mobile Phone

This document explains how you can connect your computer to your mobile phone.

iMovie 3: Audio and Video of Exported Movies Are Out of Sync

This document discusses audio and video synchronization issues with that may occur with iMovie 3.

iMovie: About Shelf Spaces Available With Different Resolutions

This document describes the shelf spaces available at different monitor resolutions.

WebObjects 5: How to Convert WebObjects 4.5 EOModel Files to WebObjects 5

This document describes how to convert WebObjects 4.5 EOModel files into a compatible format for WebObjects 5.

WebObjects 5: How to Configure an Oracle Stored Procedure With EOModeler

This document explains how to configure an Oracle stored procedure with EOModeler and highlights the differences going from WebObjects 4.5 to WebObjects 5.

PowerBook G4 (17-inch): How to Run Apple Hardware Test

This document explains how to use Apple Hardware Test on a PowerBook G4 (17-inch) computer.

PowerBook G4 (17-inch): Display Opens to Approximately 130 Degrees

The display of PowerBook G4 (17-inch) computers opens to a maximum angle of approximately 130 degrees.

PowerBook G4 (17-inch): About the PC Card Slot

This document discusses the PC Card slot in the PowerBook G4 (17-inch) computer, what types of cards it can use, and how to eject a PC Card.

PowerBook G4 (12-inch): How to Replace the Battery

This document explains how to replace the battery in the PowerBook G4 (12-inch) computer.

PowerBook G4 to PowerBook G4 (17-inch): How to Remove or Install the Battery

This document explains how to remove or install a PowerBook G4, PowerBook G4 (Gigabit Ethernet), PowerBook G4 (DVI), or PowerBook G4 (1 GHz/87 MHz) computer’s battery.

Notes:

PowerBook G4 (17-inch) computers have a different battery location. These instructions do not apply to PowerBook G4 (12-inch) computers. For information on removing or installing a PowerBook G4 (12-inch) battery, see technical document 86304, PowerBook G4 (12-inch): How to Replace the Battery

Apple Studio Display 17: Popping or Cracking Sound

This document describes an issue that may occur in a small number of Apple Studio Display 17 monitors.

Ultimos artículos de la base de datos con soluciones y datos técnicos para los usuarios de Apple.

Mac OS X 10.2 Updates: Printer Sharing Off After Update

Mac OS X 10.2.2 and Mac OS X 10.2.3 updates include a file (cupsd.conf) that turns off printer sharing. You simply need to turn on printer sharing again in System Preferences.

iSync: Incorrect Date Setting May Cause .Mac Synchronization to Fail

Setting the computer’s date to a year prior to 2001 may prevent iSync from communicating with .Mac.

iMovie: “Disk Responded Slowly” Alert

When recording a voiceover using iMovie an alert with the message “disk responded slowly” may appear.

Macintosh Manager 2.2.2: How to Make Items Open at Startup

This document describes how to make items open at startup.

Macintosh Manager 2.2.2: How to Use Password Server with Macintosh Manager

This article describes how to use password server with Macintosh Manager.

Macintosh Manager 2.2.2: How to Share Mac OS 9 Preferences in the Classic Environment

This document describes how to share Mac OS 9 preferences in the Classic environment.

Macintosh Manager 2.2.2: How to Setup Basic User Settings

This document describes how to setup basic user settings.

Macintosh Manager 2.2.2: How to Setup Advanced User Settings

This document describes how to setup advanced user settings.

Macintosh Manager 2.2.2: How to Setup Workgroup Members Settings

This document describes how to setup workgroup members settings.

Macintosh Manager 2.2.2: How to Setup Workgroup Items Settings

This document describes how to setup workgroup items settings.

Macintosh Manager 2.2.2: How to Setup Workgroup Privileges Settings

This document describes how to setup workgroup privileges settings.

Macintosh Manager 2.2.2: How to Setup Shared Folder Privileges

This document describes how to setup shared folder privileges.

Macintosh Manager 2.2.2: How to Setup a Workgroup Hand-In Folder

This document describes how to setup a workgroup hand-in folder.

Macintosh Manager 2.2.2: Removable Media (Except CDs)

This document describes removable Media (Except CDs)

Macintosh Manager 2.2.2: Folder On The Startup Disk Named

This document describes folders on the startup disk named.

Mac OS X 10.2: How to Install Additional Printer Drivers

This document explains how to custom install additional printer drivers after Mac OS X 10.2 has already been installed.

Mac OS X 10.2: Apple System Profiler Unexpectedly Quits

If Apple System Profiler unexpectedly quits (“es”), update to Mac OS X 10.2.4 or later.

PowerBook and iBook: Resetting Power Management Unit (PMU)

This document refers to Apple products manufactured 1997-11 or later. For products manufactured before that date, see technical document 58416

Mac OS X 10.2: How to Hide or Remove Printers in the Printer List

The Print and Page Setup dialogs lists any USB printers connected to your computer, any network printers you have added, and all the printers that are shared by other computers on your local network.

Mac OS X: How to Save Updates to Install Later

You can save updates to install them later on other computers.

Final Cut Express 1.0: How to Export a Movie With Chapter Markers for iDVD 3

This document describes how to export a movie with chapter markers from

Final Cut Express 1.0 to iDVD 3.

Final Cut Express: Frequently Asked Questions (FAQ)

This document contains frequently asked questions (FAQ) regarding Final Cut Express, with answers to those questions.

iMovie 3: Audio Is Distorted in Projects With Video Imported From an Analog to DV Converter

Using video imported from some analog to DV converters may introduce audio distortion in iMovie 3.

Macintosh Manager: How to Set Up Internet Explorer Preferences

This document describes how to set up Internet Explorer Preferences.

Macintosh Manager: What Is Macintosh Manager?

This document describes Macintosh Manager.

Macintosh Manager: How to Share Mac OS 9 Preferences in the Classic Environment

This document describes how to share Mac OS 9 preferences in the Classic

Environment.

Macintosh Manager: Client Computers Don’t Use the Hard Disk Name I Specified

This document describes why client computers don’t use the hard disk name

specified.

Macintosh Manager: How to Switch to a Different Macintosh Manager Server

This document describes how to switch to a different Macintosh Manager Server.

Macintosh Manager: Why Users Cannot Access Shared Folders

This document describes why userscannot access shared folders.

Macintosh Manager: How to Display Japanese Names in Macintosh Manager

This document describes how to display Japanese names in Macintosh Manager.

Mac OS X and PowerBook G4 (12-inch): Dutch DVD Player Help Alert Messages

If Dutch is the preferred language on the PowerBook G4 (12-inch) computer, DVD Player Help may display alert messages saying that the requested information is not found or that there was a “problem” connecting to the Internet.

.Mac Backup: Does Not Back Up Some QuickPicks

If you select the AppleWorks, Excel, FileMaker, PowerPoint or Word

QuickPicks, they may not back up correctly.

PowerBook G4, iBook: Battery Does Not Show Full Charge in Mac OS X

Some PowerBook G4 computers may not show the battery as 100 percent charged in Mac OS X, even when the power adapter is plugged in.

Apple LCD Displays: Power Light Flashes

Apple Studio Display and Apple Cinema Display LCD products will alert the user if an error condition is detected.

Mac OS X: USB Printer Is Not Listed In Print Center

This document explains what to do if USB printer connected to the computer is not listed in the Print Center, or if the Type appears as “Driver Not Installed” when adding a USB printer.

Últimos artículos publicados por Apple en su base de datos de soluciones e información.

Mac OS X 10.2: MS-DOS Disk Does Not Appear in Finder

A local MS-DOS (FAT32) volume, whether a whole disk or a partition, will not appear in the Finder (“mount”) if it is larger than 128 GB.

iPhoto 1.0 to 1.1.1: Cannot Order Books Or Prints, Cannot Publish .Mac HomePage Sites

iPhoto versions 1.0 to 1.1.1 cannot order books and prints, and cannot publish .Mac HomePage sites.

Mac OS X 10.2: Keyboard Layout Changes to U.S. at Startup, Issues Logging In

The keyboard layout unexpectedly changes to U.S. during startup and creates issues logging in.

Apple Glossary-A

This document is the A section of the Apple Glossary.

Apple Glossary-E

This document is the E section of the Apple Glossary.

Apple Glossary-F

This document is the F section of the Apple Glossary.

Apple Glossary-H

This document is the H section of the Apple Glossary.

iMac (17-inch 1GHz): About the Video Out Port

You can use the video mirroring feature of the iMac (17-inch 1GHz) computer when a display is connected to the video out port.

WebObjects 5: “java.lang.OutOfMemory” Exception

This document explains how to prevent a WebObjects application from running out of memory.

Mac OS X: Mail – Always Uses U.S. Date and Time Notation

Mail uses U.S. date and time notation, regardless of the Region settings in the International preference pane.

iPhoto, Image Capture: Managed Mac OS X Clients May Not Recognize a Camera

iPhoto or Image Capture may not recognize a connected camera when users are limited to certain applications or removable media.

Macintosh Manager 2.2.2: How to Make Items Open at Startup

This document describes how to make items open at startup.

Macintosh Manager 2.2.2: How to Use Password Server with Macintosh Manager

This article describes how to use password server with Macintosh Manager.

Macintosh Manager 2.2.2: How to Share Mac OS 9 Preferences in the Classic Environment

This document describes how to share Mac OS 9 preferences in the Classic environment.

Macintosh Manager 2.2.2: How to Setup Basic User Settings

This document describes how to setup basic user settings.

Macintosh Manager 2.2.2: How to Setup Advanced User Settings

This document describes how to setup advanced user settings.

Macintosh Manager 2.2.2: How to Setup Workgroup Members Settings

This document describes how to setup workgroup members settings.

Macintosh Manager 2.2.2: How to Setup Workgroup Items Settings

This document describes how to setup workgroup items settings.

Macintosh Manager 2.2.2: How to Setup Workgroup Privileges Settings

This document describes how to setup workgroup privileges settings.

Macintosh Manager 2.2.2: How to Setup Shared Folder Privileges

This document describes how to setup shared folder privileges.

Macintosh Manager 2.2.2: How to Setup a Workgroup Hand-In Folder

This document describes how to setup a workgroup hand-in folder.

Macintosh Manager 2.2.2: Removable Media (Except CDs)

This document describes removable Media (Except CDs)

Macintosh Manager 2.2.2: Folder On The Startup Disk Named

This document describes folders on the startup disk named.

Macintosh Manager 2.2.2: Apple Menu Items

This article describes the Apple Menu Items.

Macintosh Manager 2.2.2: File Menu Items and Special Menu Items

This article describes File Menu Items and Special Menu Items.

Macintosh Manager 2.2.2: How to Setup Workgroup Volumes Settings

This article describes how to setup Workgroup Volumes Settings.

Macintosh Manager 2.2.2: How to Log in Automatically As This AFP User

This article describes how to log in automatically as this AFP user.

Macintosh Manager 2.2.2: Try Automatic Log-In With the User’s Name and Password First

This article describes why you should try automatic log-in with the user’s name and password first.

Macintosh Manager 2.2.2: How to Use AFP Privileges

This article describes how to use AFP privileges.

Macintosh Manager 2.2.2: Require an Administrator Password to Unmount

This article describes how an administrator password is required to unmount.

Macintosh Manager 2.2.2: How to Show Volume on a Panel

This article describes how to show volume on a panel.

Macintosh Manager 2.2.2: How to Setup Workgroup Printers Settings

This article describes how to setup workgroup printers settings.

Macintosh Manager 2.2.2: Members Use Printer Selected in System Access

This article describes howmembers can use printer selected in system access.

Macintosh Manager 2.2.2: Allow Members to Use Only the Following Desktop Printers

This article describes how to allow members to use only the following desktop printers.

Macintosh Manager 2.2.2: Require an Administrator Password to Print to This Printer

This article describes why a administrator password is required to print.

Macintosh Manager 2.2.2: Limit Users to No More Than _ Pages Every _ Days

This article describes how to limit users to no more than _ pages every _days.

Macintosh Manager 2.2.2: Require an Administrator Password to Print to Any Printer

This article describes what require an administrator password to print to any printer means.

Macintosh Manager 2.2.2: Print User Information on Each Page

This article talks about the print user information on each page.

Macintosh Manager 2.2.2: How to Setup Workgroup Options Settings

This article describes how to setup workgroup options settings.

Macintosh Manager 2.2.2: Group Documents – Stored on Volume

This document discusses Group Documents – Stored on Volume.

Macintosh Manager 2.2.2: Prompt User For Log-In

This article discusses prompt user for log-in.

Macintosh Manager 2.2.2: Log in Automatically Using the Default Name and Password

This article discusses logging in automatically using the default name and password.

Macintosh Manager 2.2.2: Log in Automatically As This AFP User

This article discusses logging in automatically as this AFP user.

Macintosh Manager 2.2.2: Always Try Auto Log-In With the User’s Name and Password First

This article discusses why you should always try Auto Log-In with the user’s name and password first.

Macintosh Manager 2.2.2: Group Message

This article discusses group messages.

Macintosh Manager 2.2.2: Check For Email When Members Log In

This article discusses checking for email when members log in.

Macintosh Manager 2.2.2: Copy Preferences When Workgroup Members Log In

This article discusses copy preferences when workgroup members log in.

Macintosh Manager 2.2.2: How to Setup Computer List Settings

This article discusses how to setup computer list settings.

Macintosh Manager 2.2.2: How to Setup Computer Workgroups Settingshttp://www.info.apple.com/kbnum/n52135>

This article discusses how to setup computer workgroups settings.

Macintosh Manager 2.2.2: How to Setup Computer Control Settings

This article discusses how to setup computer control settings.

Macintosh Manager 2.2.2: How to Setup Computer Security Settings

This article discusses how to setup computer security settings.

Macintosh Manager 2.2.2: How to Switch to Another Server Without Authentication

This article discusses how to switch to another server without authentication.

Macintosh Manager 2.2.2: How to Access All CD-ROMs

This article discusses how to access all CD-ROMs.

Macintosh Manager 2.2.2: How to Open Other Applications, Such As Helper Applications

This article discusses how to open other applications, such as helper applications.

Macintosh Manager 2.2.2: How to Quit the Finder

This article discusses how to quit the Finder.

Macintosh Manager 2.2.2: Enable Idle Log-Out

This article discusses enabling idle log-out.

Macintosh Manager 2.2.2: How to Setup Computer Login Settings

This article discusses how to setup computer login settings.

Macintosh Manager 2.2.2: How to Setup Computer Check Out Settings

This article discusses how to setup computer check out settings.

Macintosh Manager 2.2.2: How to Setup Global Security Settings

Macintosh Manager 2.2.2: How to Setup Global CD-ROM Settings

This article discusses How to Setup Global CD-ROM Settings.

Macintosh Manager 2.2.2: How to Set Internet Explorer Preferences

This article discusses how to set Internet Explorer Preferences.

Macintosh Manager 2.2.2: How to Switch to a Different Macintosh Manager Server

This article discusses how to switch to a different Macintosh Manager Server.

Macintosh Manager 2.2.2: How to Share Mac OS 9 Apps Preferences in the Classic Environment

This article discusses how to share Mac OS 9 Apps Preferences in the Classic Environment.

Macintosh Manager 2.2.2: Users Cannot Access Shared Folders

This article discusses why users cannot access shared folders.

Macintosh Manager 2.2.2: Displaying Japanese Computer Names in Macintosh Manager

This article discusses displaying Japanese computer names in Macintosh Manager.

Macintosh Manager 2.2.2: How to Make Items Open at Startup

This article discusses how to make items open at startup.

Macintosh Manager 2.2.2: How to Use Password Server with Macintosh Manager

This article discusses how to use password server with Macintosh Manager.

Macintosh Manager 2.2.2: How to Share Mac OS 9 Application Preferences in the Classic Environment

This article discusses How to Share Mac OS 9 Application Preferences in the Classic Environment.

Macintosh Manager 2.2.2: How to Choose a Language for Macintosh Manager Servers and Clients

This article discusses how to choose a language for Macintosh Manager Servers and Clients.

Macintosh Manager 2.2.2: How to Change the Apple File Service Language Script

This article discusses how to change the Apple File Service Language Script.

Macintosh Manager 2.2.2: Storing the Macintosh Manager Share Point on a UFS Volume

This article discusses storing the Macintosh Manager share point on a UFS Volume.

Macintosh Manager 2.2.2: Using Special Characters in Share-Point Names

This article discusses using special characters in share-point names.

Macintosh Manager 2.2.2: How to Work With Macintosh Manager Preferences

This article discusses how to work with Macintosh Manager Preferences.

Macintosh Manager 2.2.2: How to Apply User Settings With a Template

This article discusses how to apply user settings with a template.

Macintosh Manager 2.2.2: How to Import All Users

This article discusses how to import all users.

Macintosh Manager 2.2.2: How to Import One Or More Users

This article discusses how to import one or more users.

Macintosh Manager 2.2.2: How to Collect User Information in a Text File

This article discusses how to collect user information in a text file.

Macintosh Manager 2.2.2: How to Import a List of Users From a Text File

This article discusses how to import a list of users from a text file.

Macintosh Manager 2.2.2: How to Find Specific Imported Users

This article discusses How to Find Specific Imported Users.

Macintosh Manager 2.2.2: How to Provide Access to Unimported Mac OS X Server Users

This article discusses how to provide access to unimported Mac OS X Server users.

Macintosh Manager 2.2.2: How to Set Up a Guest User Account

This article discusses how to set up a Guest User account.

Macintosh Manager 2.2.2: About Macintosh Manager Administrators

This article discusses Macintosh Manager Administrators.

Macintosh Manager 2.2.2: How to Allow Mac OS X Server Administrators to Use Macintosh Manager Accounts

This article discusses how to allow Mac OS X Server Administrators to use Macintosh Manager Accounts.

Macintosh Manager 2.2.2: About Workgroup Administrators

This article discusses Workgroup Administrators.

Macintosh Manager 2.2.2: How to Create a Macintosh Manager Administrator

This article discusses how to create a Macintosh Manager Administrator.

Macintosh Manager 2.2.2: How to Create a Workgroup Administrator

This article discusses how to create a Workgroup Administrator.

Macintosh Manager 2.2.2: How to Change Your Macintosh Manager Administrator Password

This article discusses how to change your Macintosh Manager Administrator password.

Macintosh Manager 2.2.2: How to Change Basic User Settings

This article discusses how to change Basic User settings.

Macintosh Manager 2.2.2: How to Allow Multiple Logins for Users

This article discusses how to allow multiple logins for users.

Macintosh Manager 2.2.2: How to Grant a User System Access

This article discusses how to grant a user system access.

Macintosh Manager 2.2.2: How to Change Advanced Settings

This article discusses how to change advanced settings.

Macintosh Manager 2.2.2: How to Limit a User’s Disk Storage Space

This article discusses how to limit a user’s disk storage space.

Macintosh Manager 2.2.2: How to Update User Information From Mac OS X Server

This article discusses how to update user information from Mac OS X Server.

Macintosh Manager 2.2.2: How to Create a Workgroup

This article discusses how to create a workgroup.

Macintosh Manager 2.2.2: How to Use a Template to Apply Workgroup Settingshttp://www.info.apple.com/kbnum/n52182>

This article discusses how to use a template to apply workgroup settings.

Macintosh Manager 2.2.2: How to Create Workgroups From an Existing Workgroup

This article discusses how to create workgroups from an existing workgroup.

Macintosh Manager 2.2.2: How to Modify an Existing Workgroup

This article discusses how to modify an existing workgroup.

Macintosh Manager 2.2.2: How to Setup Shortcuts to Items for Finder Workgroups

This article discusses how to setup shortcuts to items for finder workgroups.

Macintosh Manager 2.2.2: How to Make Items Available to Panels or Restricted Finder Workgroups

This article discusses how to make items available to panels or restricted finder workgroups.

Macintosh Manager 2.2.2: How to Make Items Available to Individual Users

This article discusses how to make items available to individual users.

Macintosh Manager 2.2.2: How to Protect the System Folder and Applications Folder

This article discusses how to protect the system folder and applications folder.

Macintosh Manager 2.2.2: How to Protect the User’s Desktop

This article discusses how to protect the user’s desktop.

Macintosh Manager 2.2.2: How to Prevent Applications From Altering Files

This article discusses how to prevent applications from altering files.

Macintosh Manager 2.2.2: How to Prevent Access to FireWire Disks

This article discusses how to prevent access to FireWire disks.

Macintosh Manager 2.2.2: How to Allow Users to Play Audio CDs

This article discusses how to allow users to play audio CDs.

Macintosh Manager 2.2.2: How to Allow Users to Take Screen Shots

This article discusses how to allow users to take screen shots.

Macintosh Manager 2.2.2: How to Allow Users to Open Applications From a Disk

This article discusses how to allow users to open applications from a disk.

Macintosh Manager 2.2.2: How to Setup Access Privileges for Removable Media

This article discusses how to setup access privileges for removable media.

Macintosh Manager 2.2.2: How to Setup Access Privileges for Menu Items

This article discusses how to setup access privileges for Menu Items.

Macintosh Manager 2.2.2: How to Select Privileges for Workgroup Folders

This article discusses how to select privileges for workgroup folders.

Macintosh Manager 2.2.2: How to Setup a Shared Workgroup Folder

This article discusses how to setup a shared workgroup folder.

Macintosh Manager 2.2.2: How to Setup a Hand-In Folder

This article discusses how to setup a hand-in folder.

Macintosh Manager 2.2.2: How to Connect to AFP Servers

This article discusses how to connect to AFP Servers.

Macintosh Manager 2.2.2: How to Provide Access to Server Volumes

This article discusses how to provide access to server volumes.

Macintosh Manager 2.2.2: How to Make Printers Available to Workgroups

This article discusses how to make printers available to workgroups.

Macintosh Manager 2.2.2: How to Setup a Default Printer

This article discusses how to setup a default printer.

Macintosh Manager 2.2.2: How to Restrict Access to Printers

This article discusses how to restrict access to printers.

Macintosh Manager 2.2.2: How to Setup Print Quotas

This article discusses how to setup print quotas.

Macintosh Manager 2.2.2: How to Allow Users to Exceed Print Quotas

This article discusses how to allow users to exceed print quotas.

Macintosh Manager 2.2.2: How to Setup a System Access Printer

This article discusses how to setup a system access printer.

Macintosh Manager 2.2.2: How to Choose a Location for Storing Group Documents

This article discusses how to choose a location for storing group documents.

Macintosh Manager 2.2.2: How to Make Items Open at Startup

This article discusses how to make items open at startup.

Macintosh Manager 2.2.2: How to Check for Email When Users Log In

This article discusses how to check for email when users log in.

Macintosh Manager 2.2.2: How to Create Login Messages for Workgroups

This article discusses how to create login messages for workgroups.

Macintosh Manager 2.2.2: How to Create Computer Lists

This article discusses how to create computer lists.

Macintosh Manager 2.2.2: How to Setup the All Other Computers Account

This article discusses how to setup the all other computers account.

Macintosh Manager 2.2.2: How to Duplicate a Computer List

This article discusses how to duplicate a computer list.

Macintosh Manager 2.2.2: How to Create a Computer List Template

This article discusses how to create a computer list template.

Macintosh Manager 2.2.2: How to Disable Login for Computers

This article discusses how to disable login for computers.

Macintosh Manager 2.2.2: How to Control Access to Computers

This article discusses how to control access to computers.

Macintosh Manager 2.2.2: How to Disconnect Computers Automatically to Minimize Network Traffic

This article discusses how to disconnect computers automatically to minimize network traffic.

Macintosh Manager 2.2.2: How to Setup the Computer Clock Using the Server Clock

This article discusses how to setup the computer clock using the server clock.

Macintosh Manager 2.2.2: How to Use a Specific Hard Disk Name

This article discusses how to use a specific hard disk name.

Macintosh Manager 2.2.2: How to Create Email Addresses for Managed Users

This article discusses how to create email addresses for managed users.

Macintosh Manager 2.2.2: How to Keep Computers Secure If a User Forgets to Log Out

This article discusses how to keep computers secure if a user forgets to log out.

Macintosh Manager 2.2.2: How to Allow Access to All CDs and DVDs

This article discusses how to allow access to all CDs and DVDs.

Macintosh Manager 2.2.2: How to Allow Access to Specific CDs or DVDs

This article discusses how to allow access to specific CDs or DVDs.

Macintosh Manager 2.2.2: How to Choose Computer Security Settings for Applications

This article discusses how to choose computer security settings for applications.

Macintosh Manager 2.2.2: How to Allow Specific Applications to Be Opened by Other Applications

This article discusses how to allow specific applications to be opened by other applications.

Macintosh Manager 2.2.2: How to Allow Users to Work Offline

This article discusses how to allow users to work offline.

Macintosh Manager 2.2.2: How to Allow Users to Switch Servers After Logging In

This article discusses how to allow users to switch servers after logging in.

Macintosh Manager 2.2.2: How to Allow Users to Force-Quit Applications

This article discusses how to allow users to force-quit applications.

Macintosh Manager 2.2.2: How to Allow Users to Disable Extensions

This article discusses how to allow users to disable extensions.

Macintosh Manager 2.2.2: How to Choose How Users Log In

This article discusses how to choose how users log in.

Macintosh Manager 2.2.2: How to Create Login Messages for Computers

This article discusses how to create login messages for computers.

Macintosh Manager 2.2.2: How to Customize Panel Names

This article discusses how to customize panel names.

Macintosh Manager 2.2.2: How to Let Users Check Out Computers

This article discusses how to let users check out computers.

Macintosh Manager 2.2.2: How to Use Macintosh Manager Reports

This article discusses how to use Macintosh Manager reports.

Macintosh Manager 2.2.2: How to Setup the Number of Items in a Report

This article discusses how to setup the number of items in a report.

Macintosh Manager 2.2.2: How to Keep the Administration Program Secure

This article discusses how to keep the administration program secure.

Macintosh Manager 2.2.2: How to Verify Login Information Using Kerberos

This article discusses how to verify login information using Kerberos.

Macintosh Manager 2.2.2: How to Prevent Users From Changing Their Passwords

This article discusses how to prevent users from changing their passwords.

Macintosh Manager 2.2.2: How to Allow Administrators to Access User Accounts

This article discusses how to allow administrators to access user accounts.

Macintosh Manager 2.2.2: How to Copy Preferences for Mac OS 8 Computers

This article discusses how to copy preferences for Mac OS 8 computers.

Macintosh Manager 2.2.2: How to Use Global CD-ROM Settings

This article discusses how to use Global CD-ROM settings.

Macintosh Manager 2.2.2: How to Use Initial Preferences

This article discusses how to use…

Últimos artículos de la base de datos de soluciones e información de los usuarios de Apple.

Macintosh Manager 2: Cannot Check In a Checked Out Computer

If a Macintosh Manager Administrator or Workgroup Administrator checks out a client Macintosh Manager computer, the computer can no longer be checked in.

Mac OS X Server 10.2.3: How to Install on Power Mac G4 (FW 800)

This document explains how to use a Mac OS X Server 10.2.3 installation CD on a Power Mac G4 (FW 800) computer.

Macintosh: Factors That Affect Writing to or Reading From Optical Media

This document discusses things can affect your computer’s ability to write CD and DVD discs, and what can potentially affect their being read by other computers and consumer electronics equipment.

Mac OS X 10.2: About Compatible Devices and Peripherals

This document provides links to information about third-party peripherals and devices that are compatible with Mac OS X 10.2. For an overview, see http://www.apple.com/macosx/upgrade/devices.html.

Mac OS X: How to Reinstall a Prior Version

This document explains how to correctly reinstall a prior version of Mac OS X in the event that other troubleshooting does not resolve an issue.

Mac OS X 10.2: Java 1.4.1 Frequently Asked Questions (FAQ)

This document contains frequently asked questions (FAQ) about Java 1.4.1, with answers to those questions.

PowerBook G4 (12-inch): Sound Specifications

This document provides the sound specifications for the PowerBook G4 (12-inch) computer.

Últimos artículos publicados en la base de datos de Apple para los usuarios de su software y hardware.

Mac OS X Server 10.2: Server Monitor Indicates Journaled RAID Volume Is “Degraded”

Server Monitor may erroneously indicate that a RAID volume is “degraded” when the volume is being journaled.

Apple Remote Desktop 1.2: How to Add or Remove the Menu Bar Item

Note: The menu bar item is represented by an exclamation point and contains the Request Attention command.

Mac OS X 10.2: Folders Created on Windows AFP Share Have Wrong Permissions

Folders created on a Windows 2000 Server by Mac OS X AFP clients may have the wrong permissions, preventing Mac OS X users from accessing the folders they create.

Mac OS X Server: About the Mac OS X Server 10.2.5 Update

This software updates Mac OS X Server 10.2.4 to 10.2.5.

Mac OS X Server: About the Mac OS X Server 10.2.5 Update (Combo)

This software updates Mac OS X Server 10.2, 10.2.1, 10.2.2, 10.2.3, or 10.2.4 to version 10.2.5. It is a “combo” update that combines enhancements delivered with versions 10.2.1 through 10.2.5. If you already have Mac OS X Server 10.2.4, you may download a smaller update that is not a combo.

AirPort Extreme Base Station: Not Available in AirPort Admin Utility on Certain Computers

System software included with certain computers allows them to join AirPort Extreme networks. At the same time, they may not being able to use the AirPort Admin Utility with the base station. A software update resolves the issue.

Apple Remote Desktop 1.2: Automatic Software Update Stops Responding During Installation

When using the Software Update preference pane, the Apple Remote Desktop 1.2 installation may stop responding (“hang”). This may occur just as the “optimizing” process is finished.

Macintosh Manager: “Select an initial workgroup” Dialog Does Not Appear

Macintosh Manager users who log in using the “All Other Users” feature can select a workgroup to automatically log in to. If the All Other Users account has access to multiple workgroups, the workgroup selection dialog does not appear when you log in.

Mac OS X 10.2: Mail – Messages in Trash Mailbox Unexpectedly Deleted After Seven Days

Some email messages in the Trash mailbox (messages originally deleted from the “On My Mac” section) are deleted after seven days, even though one or more email accounts are configured to delete messages after a longer period.

Mac OS X: Volume Indicator is Erratic With Key Repeat Rate At Maximum

The Mac OS X on-screen volume indicator may behave erratically if the volume up or down keys are held when the Keyboard Repeat Rate is set to maximum.

.Mac: .Mac and Apple ID Merger FAQ

This document contains frequently asked questions (FAQ) regarding the merger of Apple IDs with .Mac accounts, with answers to those questions.

Nuevas descargas de Apple

Mac OS X Server Update 10.2.5 (DE, EN-Z, FR, JA)

Mac OS X Server Update Combined 10.2.5 (DE, EN-Z, FR, JA)

Mac OS X Update 10.2.5 (Z)

Mac OS X Update Combo 10.2.5 (Z)

Últimos artículos publicados en la base de datos de acerca del software y hardware de Apple.

Macintosh: Swiss German Keyboard Caps Lock Key Does Not Capitalize All Letters

A Macintosh computer with a Swiss German keyboard layout will not capitalize ü (umlaut-u), ö (umlaut-o), or ä (umlaut-a) even with the Caps Lock key down.

PowerBook G4 (17-inch): Illuminated Keyboard Does Not Respond When Pressing F8, F9 or F10

When you press F8, F9 or F10 on your PowerBook G4 (17-inch) computer to change the keyboard illumination settings, you may see a prohibitory sign.

Xserve and Xserve (Slot Load): Starting Up From a Mac OS X Server CD Takes Several Minutes

It may take four to eight minutes or more for an Xserve or Xserve (Slot Load) to complete the startup process when starting up from a Mac OS X Server CDs, which is included or purchased separately.

Últimos artículos de la base de Datos de Apple sobre su software y su hardware.

Mac OS X 10.2: Last Printer Used Becomes Default Printer

If you have set up more than one printer in Print Center, the last printer you use becomes the default printer if you switch to that printer while printing a document.

Mac OS X: Audio Application Unexpectedly Quits If Third-Party Audio Device Is Disconnected or Turned Off

An audio application may unexpectedly quit when you disconnect or turn off a USB- or FireWire-based audio device. “Audio applications” include applications that access the USB or FireWire audio device, including iTunes, Final Cut Pro, and the Sound pane of System Preferences.

Nuevo Software de Apple

AirPort 3.0.4 for Mac OS X 10.1.5 (Z)

AirPort 3.0.4 for Mac OS X 10.2 (Z)

AppleWorks 6.2.7 (OS X) 6.2.5 (Classic) (EN-Z)

AppleWorks 6.2.1 for Windows (EN-Z)

Últimos artículos de la base de datos sobre software y hardware para los usuarios de Apple.

Mac OS X 10.2: Applications, Utilities Sometimes Take Longer Than Expected to Open

Mac OS X: Mail – Messages are Unexpectedly Returned, Undeliverable, or Remain in Out Box

Address Book entries that contain commas prevent Mail messages from being delivered to the contact’s email address; the message remains in the Out box and an alert appears: “The server failed to recognize any of the recipients”.

PowerBook G4 (12-inch): Customer Installable Parts

This document provides links to PDF files that contain instructions for installing replacement parts in the PowerBook G4 (12-inch) computer.

Power Mac: Chart of CIP Display Cards

This document lists the CIP (Customer Installable Parts) display cards that came with Power Macintosh G3 and Power Mac G4 computers and explains how to identify them.

Mac OS X 10.2 – Panasonic Set-Top DVD-R Discs Do Not “Mount” Properly

Update to Mac OS X 10.2.5 to address an issue in which DVD-R discs created using Panasonic E-20 and Panasonic E-30 Set-Top DVD recorders appear on the desktop but have no items and zero space available.

Últimos artículos publicados en la Base de Datos sobre hardware y software de Apple.

Energy Saver: How to Use the “Wake for administrator access” Feature

There are several ways to remotely wake a computer from sleep when the “Wake for network administrator access” option is selected in Energy Saver. Applicable routers must be configured to allow directed broadcast of the wake-on-LAN (WOL) packet, also known as a “magic packet”.

Mac OS X (Japan): Unable to Sign Up for ODN or Register Via Setup Assistant

Note: This issue does not affect users who:Mac OS X 10.2.5 or later.

iPod 2.0 and 1.3: Software Version Comparison

iTunes 4: How to View Purchase History and Order Number

You can view your purchase history and Web order number when you enter your Apple ID and password.

iTunes 4: About Interrupted Downloads

This document explains that interrupted downloads will resume the next time you open iTunes.

iTunes 4: How to Locate Downloaded Files

This document explains how to locate downloaded files purchased from the Music Store.

AppleWorks 6: Incorrect Fonts or No Printout With PostScript Printer

AppleWorks documents look fine on screen, but when printed to a PostScript printer, incorrect fonts are used or the document does not print at all.

iTunes 4: Music Store Use Requires Date on Mac to Be Set Correctly

If the date is set incorrectly in Mac OS X, purchases from the iTunes Music Store may not work as expected and you an alert may appear with a – 9815 Error

iTunes 4: How to Request an Artist or Song and Send Feedback

Apple welcomes suggestions for content you would like to see on the Music Store

Últimos artículos publicados por la base de datos acerca del software y hardware de Apple para sus usuarios.

Mac OS X Server 10.2.3: How to Install on Power Mac G4 (FW 800)

This document explains how to use a Mac OS X Server 10.2.3 installation CD on a Power Mac G4 (FW 800) computer.

iTunes 4.0: Music Sharing Does Not Work if Firewall Is On

If Firewall is on, other computers can see your iTunes shared name but cannot reach your playlists. They are stopped at a progress bar that says “Loading ‘<shared name>'”. You can open a port to allow music sharing.

Apple Remote Desktop 1.2: Unexpectedly Quits, or Doesn’t Work After Update From Version 1.0

When you update the Remote Desktop administration application from version 1.0 to 1.2, it unexpectedly quits or does not work properly.

Workgroup Manager: Sharing Button Dimmed

The Sharing button may be unavailable if you do not use correct upper and lower case letters when logging in.

Mac OS X Server 10.2: How to Use NetInfo Without DNS

This document explains how NetInfo clients may automount home directories without DNS.

iTunes 4: How to Contact Music Store Billing Support

This document describes what to do if there is an issue with your Music Store purchase history.

iTunes 4: Font Smoothing Appears Disabled

This document describes an issue where text in iTunes 4 may appear with rough or jagged edges.

iTunes 4: Idle Users of Shared Music May Be Automatically Disconnected

Idle users of your shared music may be disconnected after 30 minutes if your computer is already at its five-user limit when a new request occurs.

New Downloadable Apple Software

AppleWorks 6.2.7 (OS X) 6.2.5 (Classic) (EN-NA, EN-Z)

Últimos artículos de la base de datos de software, hardware y servicios de Apple.

Mac OS X 10.2: Archive and Install Does Not Preserve Some Settings

The Archive and Install feature preserves most, but not all, systems settings.

Mac OS X 10.2: How to Delete a Previous Systems Folder

This document explains how to delete the Previous Systems folder, which is created during an Archive and Install installation. This document assumes that you have already completed an Archive and Install installation.

Mac OS X: Classic Cannot Save in Some Directories

Using a Classic application, you cannot save files to certain write- protected Mac OS X directories (such as /System).

.Mac: How to Delete a Downloaded Public Slideshow, Cached Photos

This document explains how to delete a .Mac (pronounced “dot Mac) Public Slideshow and its cached photos after downloading them.

.Mac: How to Change Play Order of Public Slideshows

This document explains how to change the play order of Public Slideshows, if you have downloaded more than one.

Mac OS X 10.2: Audio Balance Unexpectedly Drifts

In some cases the audio balance may unexpectedly drift towards the left or right channel. This can happen if you rapidly press the volume up or down keys while the computer’s microprocessor is under heavy load.

Mac OS X: Print Center Sets Classic Chooser Settings for PostScript Printers

Use Print Center, not the Chooser, to configure and set default PostScript printer settings for the Classic environment.

Mac OS X 10.2: Classic Environment Does Not Search the Internet for Third-Party USB Device Drivers

The Mac OS X 10.2 Classic environment does not search the Internet for a device driver when you connect or install a third-party USB device.

Mac OS 8, 9: Virtual Memory Maximum Setting

This document outlines the maximum virtual memory setting for Mac OS 8 and 9.

Apple Security Updates

This document outlines security updates for Apple products.

AppleWorks 6: Decreased Image Quality When Printing

Images placed in an AppleWorks 6 document may appear blurry when printed if the image dimensions have been reduced in size.

Mac OS X 10.2.4: Compact Flash Card Does Not Appear in the Finder

In some cases, Compact Flash Media stop appearing in the Finder. This document describes the steps necessary to have Compact Flash media appear.

iTunes Music Store: You Can Download a Song Once Each Time You Buy It

When you buy a song or album from the iTunes Music Store, you are entitled to download it only once.

Final Cut Pro 3: Access Denied Error During Installation

This document explains what to do if you see an alert message such as “error creating file” followed by “access denied error” when installing Final Cut Pro 3 for Mac OS X.

iTunes: How to Create a New Music Folder

This document explains how to create a new iTunes Music folder and copy all of your music to the new folder.

iTunes Music Store: -5000 Error When Downloading Songs

When iTunes tries to download music, a -5000 error can occur if permissions are incorrect for the iTunes Music folder, or one of the folders inside it.

iTunes 4: Sharing Password Increases Security of Shared Music

Using the iTunes 4 password protection increases security when sharing music.

iTunes 4: Music Purchased From Music Store Cannot Be Burned to MP3 Disc

Playlists with songs purchased from the iTunes Music Store cannot be burned to an MP3 format CD.

AppleWorks 6: Right Margin Cut Off When Printing

Fractional character widths should be turned on for best results when printing.

iTunes 4: How to Prevent Access to the iTunes Music Store on Your Network

This document explains what Internet host you can block to prevent computers on your network from accessing the iTunes Music Store.

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Workgroup Manager: Clients Can Add But Not Use a Printer

In some configurations, managed clients can add a printer, but then they cannot print to it.

Mac OS X Server: Each User Connection Counts Against Server License Limit

A client computer may simultaneously connect to the server via Apple Filing Protocol (AFP) as two or more unique users. Each AFP user connection counts against the user limit allowed by the server license agreement.

Mac OS X: About the Mac OS X 10.2.6 Update

This software updates Mac OS X 10.2.5 to version 10.2.6.

Mac OS X: About the Mac OS X 10.2.6 Update (Combo)

This software updates Mac OS X 10.2.1, 10.2.2, 10.2.3, 10.2.4, or 10.2.5 to version 10.2.6.

.Mac: Account Is “Disabled for Security Reasons”

For your protection, your .Mac (pronounced “dot Mac) account is partially disabled if your password was incorrectly entered numerous times

eMac (ATI Graphics): Customer Installable Parts Instructions

This document contains links to QuickTime Movies and written instructions, in both text and PDF format, for installing replacement parts in the eMac (ATI Graphics).

iPod: How to Get the Most out of the Battery

This document explains how to get the most usage out of one charge of iPod’s battery.

iPod: Software Compatibility Chart

This document outlines which versions of iPod software can be used with which iPod models.

iPod (with Dock Connector): About the Touch-Sensitive Buttons

This document describes the iPod (with Dock Connector) model’s touch- sensitive buttons.

Último Softw3are disponible de Apple

AppleWorks 6.2.7 (OS X) 6.2.5 (Classic) (EN-NA, EN-Z)

Mac OS X 10.2.6 Update (Z)

Mac OS X 10.2.6 Update Combo (Z)

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Mac OS X 10.2: Internet Sharing Does Not Work When MTU Value Is Exceeded

Internet Sharing will not work with certain Internet service providers, because the maximum transmission unit (MTU) value of the ISP is set lower than that of Mac OS X. This document explains how to resolve the issue.

Xserve: How To Rename a Hard Disk Remotely

This document explains how to remotely rename a hard disk on an Xserve with Mac OS X Server 10.2.

Apple Remote Desktop 1.2: “Old Version” or “Access Denied” When Network Assistant 3 Clients Present on Network

Client status for all computers may be reported incorrectly if Network Assistant 3 clients are present on the network after updating to Apple Remote Desktop 1.2.

Macintosh Manager 2: Home Directory Is Not Created When Logging In With Administrator Password

When you log in using an administrator account password, the account’s home directory is not created.

Mac OS X 10.2: Troubleshooting FTP Connection Issues

This document explains what do to if you have issues making an FTP connection using the Finder’s Connect to Server command.

Mac OS X Server 10.2 or Later: How to Limit QuickTime Streaming to Selected IP Addresses

If your server has multiple IP addresses, you can limit QuickTime Streaming Server to a specific IP address or addresses.

Mac OS X Server 10.2 or Later: How to Publish an iCal Calendar on a Hosted Site

This document explains how you can publish an iCal calendar using Mac OS X Server’s WebDAV module.

Workgroup Manager: Simple Finder Requires Authentication to Access Group Folder

Accounts that are configured to use the Simple Finder see an authentication dialog when selecting the Group Folder.

Mac OS X Server: Only One NFS Export to “World” Per Volume Will Work

Mac OS X Server only makes available one NFS export to “World” per volume at a given time.

PowerBook G4 (867 MHz / 1 GHz): Audio Distortion When Playing DVD Movies in Mac OS 9

You may hear noises described as popping and clicking while playing DVD movies in Mac OS 9.

Xserve: Apple Drive Module (ADM) Compatibility

This document lists which Apple Drive Modules can be used with which Xserve and Xserve RAID models.

RAID Admin: How to Use With Other Operating Systems

The RAID Admin application included with Xserve RAID can be used with operating systems other than Mac OS.

Workgroup Manager: Items in the Dock Do Not Work, or Display a Question Mark (?)

If you choose the wrong location for a managed client Dock item, the item may appear as a question mark (?) in the Dock, or the item may not work.

Mac OS X Server 10.2: Cannot Start the NetBoot Server From Server Settings

You may encounter a situation in which Server Settings reports DHCP/ NetBoot is not running, and it will not start. This document explains what to do.

Mac OS X Server 10.2: How to Add Apple Remote Desktop to a Network Install Image

This document explains how to add Apple Remote Desktop administration or client software to a Network Install image.

Final Cut Pro: Compatible Configurations

This document discusses compatible configurations of Final Cut Pro, Mac OS, QuickTime, and FireWire.

For information on compatibility with third-party cameras and boards, please consult the Final Cut Pro Device Qualifications page at

http://www.apple.com/finalcutpro/qualification.html

PowerBook G4: 65 W AC Power Adapter Does Not Charge the Battery and Charge Light Is Off

It may appear that the PowerBook G4 computer’s AC 65 W power adapter no longer works. The charge indicator light does not stay on, and the battery does not charge.

Mac OS X 10.2: Volume or Flash Card Does Not Appear in the Finder

In some cases, MS-DOS or Microsoft Windows-formatted volumes, including some Compact Flash Media, do not appear in the Finder.

iTunes 4: How to Import or Play CDs Automatically

When you insert a CD, you can have iTunes automatically play it or begin importing the songs into your music library.

iTunes Music Store: Incorrect Date on Mac May Cause -9815 or -9814 Error

If the date in Mac OS X is set incorrectly, purchases from the iTunes Music Store may not play as expected or an alert may appear with a “- 9815” or “-9814” error when attempting to connect to the Music Store.

Final Cut Pro 3: Access Denied Error During Installation

This document explains what to do if you see a message such as “error creating file” followed by “access denied error” when installing Final Cut Pro 3 for Mac OS X.

iTunes 4: How to Prevent Access to the iTunes Music Store on Your Network

Network administrators can block access to the iTunes Music Store.

QuickTime Broadcaster: MPEG-4 Audio Data Rates Are Dimmed

QuickTime 6.2 includes an enhanced AAC (MPEG-4) audio codec that will show only feasible data rate choices based on the output sample rate selected.

iTunes 4: How to Save a Copy of a Song in a New File Format

You can convert a song to a different file format while keeping a copy of the original. For example, you can save a copy of a compressed song file such as MP3 or AAC in an uncompressed song format (AIFF or WAV).

Últimos artículos publicados en la base de datos de software, hardware y servicios de Apple.

Mac OS X: How to Connect to the Internet With PPPoE

Many broadband Internet service providers require customers to connect via PPPoE (Point-to-Point Protocol over Ethernet). This document explains how to connect to it.

AirPort: Can Connect to Base Station But Not to Internet When Using PPPoE

Your computer may connect to the base station but not to the Internet or local network when using a PPPoE DSL or cable modem service.

Mac OS X Server 10.2: Server Status Does Not Display LDAP Log

By default slapd.log does not exist, and syslogd does not redirect LDAP logging data to /var/log/slapd.log.

Mac OS X Server: How to Prevent One File From Being Simultaneously Modified by Two Users

Two users connected to the server via different protocols may be able to modify the same file simultaneously.

Mac OS X Server 10.2: Installing From Command Line Results in Working But Incorrect System

If you install Mac OS X Server from the command line, the result may be a working system that has incorrect permissions. This occurs if the installation CD does not have permissions enabled. This document explains how to resolve the issue.

Apple Remote Desktop: Mac OS X Clients Can Move the Pointer While Being Controlled

Mac OS X clients can continue to move the mouse pointer while being controlled by Remote Desktop.

iMovie 3: Audio and Video of Exported Movies Are Out of Sync

This document discusses audio and video synchronization issues with that may occur with iMovie 3.

iMovie 3: How to Turn Off Zoom For Imported Photos

This document explains how to turn off the zoom feature, also known as the Ken Burns effect, for photos imported into iMovie 3.

QuickTime 6.3: About the 3GPP Component

This software allows you to import and play 3GPP content with QuickTime 6.3.

iMovie 3: How to Switch From NTSC to PAL

iMovie 3 initially sets all projects to PAL or NTSC video depending on the type of camcorder or device you connect to the computer, or the format of the first video you import.

iMovie 3: PAL Clips Cannot Be Reversed or Sped Up

You may see unexpected results if you reverse or speed up a PAL clip in iMovie 3.

Xserve RAID: How to Reset the Controller

This document explains how to reset the controller on Xserve RAID and which settings are reset when you do this.

QuickTime 6.3 Software Update Does Not Appear in Update Window or Will Not Install

QuickTime 6.3 requires Mac OS X 10.2.3.

QuickTime: About QuickTime 6.3

QuickTime 6.3 includes new features and enhancements.

iMovie 3.0.3: The Ken Burns Effect Won’t Stay On

The way to use the Ken Burns Effect in iMovie 3.0.3 changed from earlier versions.

iMovie 3.0.3: Pressing the Delete Key Doesn’t Delete Clips or Audio

If your computer’s keyboard has an F13 key, press Backspace instead of Delete to deleting audio or video clips in iMovie 3.0.3.

QuickTime 6.3: MPEG-2 Playback Component for Mac OS X Requires Update

In Mac OS X, after updating to QuickTime 6.3, you should also update the MPEG-2 Playback Component

iSync: About Syncing Recurrent Events Between iCal and Palm OS Based Devices

This document discusses how recurrent events in iCal are handled by Palm OS based devices when synced using iSync.

Nuevo Software descargable de Apple

iMovie Updater 3.0.3 for Mac OS X (Z)

iMovie 3.0.3 for Mac OS X (Z)

iSync 1.1 for Mac OS X (Z)

Últimos artículos publicados acerca de la base de datos sobre software, hardware y servicios de Apple.

Mac OS X Server: About the Mac OS X Server 10.2.6 Update

This software updates Mac OS X Server 10.2.5 to 10.2.6.

Mac OS X Server: About the Mac OS X Server 10.2.6 Update (Combo)

This software updates Mac OS X Server 10.2, 10.2.1, 10.2.2, 10.2.3, 10.2.4, or 10.2.5 to version 10.2.6. It is a “combo” update that combines enhancements delivered with versions 10.2.1 through 10.2.6. If you already have Mac OS X Server 10.2.5, you may download a smaller update that is not a combo.

Mac OS X Server 1.2: How to Limit QuickTime Streaming to a Specific IP Address

Does QuickTime Streaming Server (QTSS) support binding to a specific IP address and/or multihoming?

Mac OS X: About the Mac OS X 10.2.6 Update

This software updates Mac OS X 10.2.5 to version 10.2.6.

Final Cut Express 1.0: How to Export a Movie With Chapter Markers for iDVD 3

This document describes how to export a movie with chapter markers from Final Cut Express 1.0 to iDVD 3.

iTunes: How to Use iTunes Behind Internet Firewalls

This document explains how to use iTunes to get CD information from the Internet if your computer is located behind a firewall.

iTunes: How to Overcome 32 000 Song Library Size Limitation

iTunes 2 music libraries are limited to 32 000 songs. You can overcome

this limitation by creating multiple libraries.

iTunes Music Store: All Sales Are Final

This document outlines the sales policy for the iTunes Music Store.

iTunes 4: Effects Can Cause Some Sound Fluctuation During Playback

This document describes what to do if you hear a rapid fluctuation in volume in iTunes 4.

iTunes 4: How to Copy Music Between Authorized Computers

You can download a song once when you purchase it from the iTunes Music

Store. If you want to listen it on another computer, you can copy it from the computer you used to purchase the song, but you can’t download it again. You are allowed to play each song on up to three authorized computers.

iTunes: How to Create a New Music Folder

This document explains how to create a new iTunes Music folder and copy

all of your music to the new folder.

iTunes Music Store: -5000 Error When Downloading Songs

A -5000 error occurs when iTunes tries to download music if permissions

are incorrect for the iTunes Music folder or one of the folders inside it.

iTunes 4: Sharing Password Increases Security of Shared Music

Using the iTunes 4 password protection increases security when sharing music.

iTunes 4: Connecting your MP3 player

This document discusses connecting your MP3 player in iTunes 4.

iTunes 4: Managing Files on Your MP3 Player

This document discusses how to managing files on your MP3 player.

iTunes 4: Understanding the Symbols Next to Songs

This document explains the symbols next to songs in iTunes 4.

iTunes 4: Adding Songs From CDs to Your Library

This document discusses how to add songs from CDs to your library.

iTunes 4: About the Library

This document gives an overview of the library in iTunes 4.

iTunes 4: How to Edit Song Information

This document describes how to edit song information.

iTunes 4: How to Search Your Library and Playlists

This document explains how to search your library or playlists.

iTunes 4: How to Remove Songs From Your Library

This document describes how to remove songs from your library.

iTunes 4: How to Edit CD Information

This document explains how to edit CD information.

iTunes 4: How to Change the Order in Which Songs Play

This document explains how to change the order in which songs play.

iTunes 4: How to Rename a Playlist

This document describes how to rename a playlist.

iTunes 4: How to Delete a Playlist

This document describes how to delete a playlist.

iTunes 4: How to Tune Into Internet Radio Stations

This document explains how to tune into Internet radio stations.

iTunes 4: How to Listen to a CD

This document describes how to listen to a CD.

iTunes 4: How to Turn on Visual Effects

This document describes how to turn on visual effects.

iTunes 4: How to Find CD Information on the Internet

This document explains how to find CD information on the Internet.

iTunes 4: How to Add Songs From the Internet to Your Library

This document explains how to add songs from the Internet to your library.

iTunes 4: How to Send CD Information to the CDDB

This document explains how to send CD information to the CDDB.

New Downloadable Apple Software

AppleWorks 6.2.7 (OS X) 6.2.5 (Classic) (EN-NA, EN-Z)

Mac OS X Server Update 10.2.6 (DE, EN-Z, FR, JA)

Mac OS X Server Update Combined 10.2.6 (DE, EN-Z, FR, JA)

Últimos artículos publicados en la base de datos de software, hardware y servicios de Apple.

AirPort: Can Connect to Base Station But Not to Internet When Using PPPoE

Your computer may connect to the base station but not to the Internet or local network when using a PPPoE DSL or cable modem service.

AirPort Extreme Base Station: “Communication Error” When Printing to Epson Stylus Photo 1280 Printer

You may see a “communication error” alert message when using an Epson Stylus Photo 1280 printer connected to the USB port of an AirPort Extreme Base Station.

Mac OS X 10.2: Cannot Connect to File Sharing Over Ethernet When AirPort Is Primary Interface

You may not be able to make an Apple Filing Protocol (AFP) connection, such as Personal File Sharing, over wired Ethernet if AirPort is your preferred network port.

Bluetooth: How to Set Up a Microsoft Bluetooth Mouse

This document describes how to set up a Microsoft Bluetooth Mouse with Mac OS X 10.2.6 or later.

Bluetooth: How to Set Up a Microsoft Bluetooth Keyboard

This document describes how to set up a Microsoft Bluetooth Keyboard with Mac OS X 10.2.6 or later.

Mac OS X Server 10.2: Server Status Does Not Display LDAP Log

By default slapd.log does not exist, and syslogd does not redirect LDAP logging data to /var/log/slapd.log.

Mac OS X Server: How to Prevent One File From Being Simultaneously Modified by Two Users

Two users connected to the server via different protocols may be able to modify the same file simultaneously.

Mac OS X Server 10.2: Installing From command Line Results in Working But Incorrect System

If you install Mac OS X Server from the command line, you may get a working system installation with incorrect permissions. This occurs if the installation CD does not have permissions enabled. This document explains how to resolve the issue.

Apple Remote Desktop: Mac OS X Clients Can Move the Pointer While Being Controlled

Mac OS X clients can continue to move the mouse pointer while being controlled by Remote Desktop.

PowerBook and iBook: Resetting Power Management Unit (PMU).

Mac OS X 10.2: About Apple Software Restore Command Line Utility (asr)

This advanced document discusses the Apple Software Restore command line utility introduced with Mac OS X 10.2. A command line utility is a text- only program that runs in Terminal.

iMovie 3: How to Turn Off Zoom For Imported Photos

This document explains how to turn off the zoom feature, also known as the Ken Burns effect, for photos imported into iMovie 3.

iMovie 3: How to Switch From NTSC to PAL

iMovie 3 initially sets all projects to PAL or NTSC video depending on the type of camcorder or device you connect to the computer, or the format of the first video you import.

iPod: Skips to the Next Song

iPod sometimes skips to the next song if the file for the currently playing song is damaged.

iPod (with Dock Connector): About the Dock Connector Cover Plug

iPod (with Dock Connector) models come with a Dock Connector cover plug.

iPod: About the Carrying Case With Belt Clip

This document describes the iPod carrying case with belt clip and how to distinguish between the different models.

Knowledge Base: How to Use Keywords

This document explains how to use keywords, and lists of all the keywords used in the Knowledge Base.

iMovie 3: PAL Clips Cannot Be Reversed or Sped Up

You may see unexpected results if you reverse or speed up a PAL clip in iMovie 3.

.Mac: “Returned Mail” Message After Sending Mail to a Mac.com Address

Your may see an email message about “returned mail” when you try to send an email to a Mac.com email address.

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Open Firmware: Password Not Recognized When Using Keyboard Layout Other Than U.S.

If you created a password in the Open Firmware Password application while using a keyboard layout other than U.S., your password may not be recognized during the startup process (when you try to access Startup Manager, for example).

Mac OS X: Sendmail Does Not Start

Note: The Mail application does not require sendmail, which is turned off by default. If you don’t know what sendmail is, you probably don’t need it and should not be affected by this issue.

Mac OS X Server: How to Avoid Sending Clear Passwords in a Kerberos Environment With LDAPv3

To avoid sending clear text passwords over the network, turn off LDAP bind authentication when using Kerberos login authentication.

Mac OS X 10.2: Web Sharing Uses Default Configuration After Software Update

Mac OS X 10.2.4 and later include an updated “httpd.conf” file as part of a larger Rendezvous update.

iTunes: About Using Audible Spoken Word Files

You can use iTunes 3 and iTunes 4 to listen to Audible spoken word files, including audio books, spoken magazines, and newspapers.

iTunes 4: Effects Can Cause Some Sound Fluctuation During Playback

This document describes what to do if you hear a rapid fluctuation in volume in iTunes 4.0.

iTunes 4: Shared Music Library Is Not Compatible Alert

Computers with iTunes 4.0 are unable to share music with computers running iTunes 4.0.1 or later.

iTunes 4: How to Copy Your Audio Files to a Central Location

To organize your files, you can choose to place a copy of all the files in your music library in your iTunes Music folder.

iTunes 4: How to Add Songs From the Desktop to Your Library

You can add songs or other audio files from your computer’s desktop to your iTunes library.

iTunes 4: How to Change a Smart Playlist

You can view or change the criteria that a Smart Playlist uses to add songs.

iTunes 4: Unable to Play Spoken Word Content

If you see Audible files in your library but can’t play them, you may have exceeded the number of computers you’re allowed to download Audible

files to

iTunes 4: About AAC Custom Import Options

If you have QuickTime 6.2 or later installed, you can choose AAC (Advanced Audio Coding) encoding and also set custom import options.

iTunes 4: About the Music Store

The online Music Store is a convenient way to add songs to your iTunes library

Nuevo Software descargable de Apple

iTunes 4.0.1 for Mac OS X (Z)

Últimos artículos de la base de datos de Apple acerca de su software, hardware y servicios.

Mac OS X Server 10.2: Server Status Does Not Display LDAP Log

By default slapd.log does not exist, and syslogd does not redirect LDAP logging data to /var/log/slapd.log.

Mac OS X Server 10.2: Installing From Command Line Results in Working But Incorrect System

If you install Mac OS X Server from the command line, the result may be a working system that has incorrect permissions. This occurs if the installation CD does not have permissions enabled. This document explains how to resolve the issue.

eMac (ATI Graphics): Customer Installable Parts Instructions

This document contains links to QuickTime Movies and written instructions, in both text and PDF format, for installing replacement parts in the eMac (ATI Graphics).

Macintosh: Apple Products That Require an Ethernet Crossover Cable

This document outlines which Apple products require an Ethernet crossover cable, and which can use a standard Ethernet cable when connecting directly to another Apple product.

iMovie 3: Loss of Volume Settings on Export

Custom audio volume settings in iMovie 3 projects may not be saved when exported to QuickTime or iDVD.

PowerBook G4 (17-inch): Does Not Start Up From Drive Using Magma PCI Chassis

The PowerBook G4 (17-inch) computer cannot start up from a hard drive in a Magma PCI chassis connected to the computer through the PC card slot.

iMovie 3: Preview Button Does Not Preview Effect/Title

On some configurations, clicking the Preview button in iMovie 3 may not display a preview of the title or effect in the larger playback window as expected.

iMovie 3: Trash Does Not Empty

When you empty the Trash in some iMovie projects, the Trash may initially indicate it is empty, but may again indicate there are items in it the next time you open the project.

iMovie 3.0.2: Pictures Import Severely Pixelated

iMovie 3.0.2 may import still pictures incorrectly, resulting in noticeable pixelation.

Final Cut Pro and Final Cut Express: About Importing MP3 and AAC Audio Files

This document explains how to import MP3 and AAC-encoded audio files into Final Cut Pro 3, Final Cut Pro 4, and Final Cut Express.

iSync: How to Use With Palm Desktop

This document explains how to use certain parts of Palm Desktop with iSync

iDVD 3: Chapter Marker Submenu Not Created for Movies Over 60 Minutes

A chapter marker submenu is not created in iDVD 3 when importing a movie over 60 minutes long if the “importing movies” preference is set to “ask each time.”

iSync: How to Add a Mobile Phone Using USB

This document describes how to add a mobile phone connected through USB to iSync.

iMovie 3: Buzzing Noise During Transition Clip

Transitions applied between a still clip and a video clip may produce a “buzzing” noise. This document explains how to correct this issue.

iSync 1.1: Palm OS Device No Longer Listed

You must update the iSync Palm Conduit at the same time you update iSync in order to use your Palm OS device with iSync 1.1.

Últimos artículos publicados por la base de datos de software, hardware y servicios de Apple.

Apple Remote Desktop 1.2: Specifications

This document provides a link to technical specifications for Apple Remote Desktop 1.2 or later. The specifications page includes information such as system requirements and observation capabilities.

Mac OS X: May Not Share AirPort Internet Connection

Internet Sharing may not allow you to share an AirPort Internet connection if AirPort is not set to the highest port priority.

Workgroup Manager: Preference Management Setting Not Saved

The preference management setting is not saved when no workgroups are available to a managed Mac OS X client computer.

Workgroup Manager: “you are already logged on to another computer” Message

If a client computer stops responding (“freezes”) or has a power interruption while connected to the user’s home directory, the server may continue to register the volume as mounted. This prevents the user from logging in at a second computer.

AirPort: “Assistant can only be used to Configure an Apple AirPort Base Station” Message

The AirPort Setup Assistant can only be used with Apple base stations that have DHCP turned on.

Mac OS X: Applications Don’t Work After Reinstallation

You may be unable to open an application or its files after reinstalling Mac OS X, including an Archive and Install. Note: You will not encounter this issue if you have a single hard disk volume and you used the Erase & Install option when you performed the reinstallation.

Mac OS X 10.2: Chart of Available Mac OS Software Updates

This chart lists Mac OS updates available for Mac OS X 10.2.

Final Cut Pro 4: How to Uninstall

This document explains how to uninstall Final Cut Pro 4.

Final Cut Pro 4: Some Features Do Not Work if Drag Installed

Always install Final Cut Pro 4 from the original discs.

Cinema Tools: Empty Scene and Take Fields May Not Be Populated

Importing clips into Cinema Tools without information in the scene and take fields may result in those fields being empty in the Cinema Tools database.

Final Cut Pro 4: Text Tracking May Change When Upgrading FCP 3 Projects

When upgrading a Final Cut Pro 3 project to Final Cut Pro 4, be sure to check any text generators you’ve added for consistency.

Final Cut Pro 4: Location of Electronic Documentation

The Final Cut Pro 4 manual can be accessed from the Help menu.

Soundtrack: Transients Get Reset if Sound File Changes

Editing loop files with utilities other than Soundtrack or Sountrack Loop Utility may have unexpected results.

Final Cut Pro 4: Late-Breaking News

This document contains late-breaking information about Final Cut Pro. For the latest information about product updates, tips and techniques, and qualified third-party devices, visit the Final Cut Pro website (http://www.apple.com/ finalcutpro/).

What’s New in Final Cut Pro 4

This is an overview of the new features in Final Cut Pro 4.

Compressor: Late Breaking News

This document contains important late-breaking information about Compressor.

LiveType: Late-Breaking News

This document contains late-breaking information about LiveType

Soundtrack: Late-Breaking News

This document contains late-breaking information about Soundtrack.

Cinema Tools 2: Late-Breaking News

This document contains important late-breaking information about Cinema Tools 2.

Cinema Tools 2: What’s New

This document describes the new features, enhancements, and changes in this version of Cinema Tools.

Soundtrack 1.0: Saving Collected Files Resets Loop Transients

Saving a Soundtrack project using the “Collected” option can cause audio loops to have their modification date changed, resetting the loop transients next time the loops are opened in Soundtrack or Soundtrack Loop Utility.

Compressor: Jobs in Queue Are Lost on Restart or Shut Down

Batched Compressor jobs are lost with no notification if you restart, shut down, or log out of the computer.

Final Cut Pro 4: MPEG-2 Component Requires Upgrade for QuickTime 6.3

Final Cut Pro 4.0 comes with version 6.0.2 of the QuickTime MPEG-2 Playback component. If you upgrade to QuickTime 6.3, you should also upgrade the MPEG-2 playback component.

Final Cut Pro 4: Quits When Opened With Some Third-Party Audio Units Installed

Some third-party Audio Units could cause Final Cut Pro 4 to quit unexpectedly when you open it.

Compressor: Crop Fails if Video Track 1 Is Not the Destination Track or Is Locked

Compressor will not be able to complete a crop operation on the video if the V1 track is not the destination track or if it is locked in Final Cut Pro 4.

Final Cut Pro 4: Installer Renames Existing Applications

The Final Cut Pro 4 Installer renames earlier versions of some applications.

AppleWorks 6: How to Change the Highlight Color

AppleWorks uses the Mac OS X System Preferences highlight color.

iTunes 4: How to Contact Apple About Offering Your Music Through the iTunes Music Store

This document explains how to contact Apple if you would like to have your music added to the iTunes Music Store.

iTunes 4: “Unsupported Compression Scheme” Message

Some noncompliant proxy servers do not correctly pass CDDB (CD database) information. This can cause an “Unsupported Compression Scheme” message to appear.

Soundtrack: Nothing Happens When Importing MPEG-4 Movies

Soundtrack 1.0 may not be able to import MPEG-4 movies whose filename extension is not “.mov”.

iTunes: How to Share Music Between Different Accounts on a Single Computer

This document explains how different accounts on an single computer, with Mac OS X and iTunes 4, can share music.

Final Cut Pro 4: Installation Fails If QuickTime MPEG-2 Playback Already Installed

The Final Cut Pro 4 installer can fail if the QuickTime MPEG-2 Playback component has already been installed separately.

Últimos artículos publicados en la base de datos de software, hardware y servicios de Apple.

Apple Remote Desktop 1.2: Specifications

This document provides a link to technical specifications for Apple Remote Desktop 1.2 or later. The specifications page includes information such as system requirements and observation capabilities.

Mac OS X: May Not Share AirPort Internet Connection

Internet Sharing may not allow you to share an AirPort Internet connection if AirPort is not set to the highest port priority.

Workgroup Manager: Preference Management Setting Not Saved

The preference management setting is not saved when no workgroups are available to a managed Mac OS X client computer.

Workgroup Manager: “You are already logged on to another computer” Message

If a client computer stops responding (“freezes”) or has a power interruption while connected to the user’s home directory, the server may continue to register the volume as mounted. This prevents the user from logging in at a second computer.

AirPort: “Assistant can only be used to Configure an Apple AirPort Base Station” Message

The AirPort Setup Assistant can only be used with Apple base stations that have DHCP turned on.

Mac OS X 10.2.6: Unable to Log In After Installing Security Update 2003-06-09

After installing Security Update 2003-06-09 (version 1.0), you may be unable to log in by clicking the Log In button

Final Cut Pro 4: How to Uninstall

This document explains how to uninstall Final Cut Pro 4.

Final Cut Pro 4: Some Features Do Not Work if Drag Installed

Always install Final Cut Pro 4 from the original discs.

Cinema Tools: Empty Scene and Take Fields May Not Be Populated

Importing clips into Cinema Tools without information in the scene and take fields may result in those fields being empty in the Cinema Tools database.

Final Cut Pro 4: Text Tracking May Change When Upgrading FCP 3 Projects

When upgrading a Final Cut Pro 3 project to Final Cut Pro 4, be sure to check any text generators you’ve added for consistency.

Final Cut Pro 4: Location of Electronic Documentation

The Final Cut Pro 4 manual can be accessed from the Help menu.

Soundtrack: Transients Get Reset if Sound File Changes

Editing loop files with utilities other than Soundtrack or Sountrack Loop Utility may have unexpected results.

Final Cut Pro 4: Late-Breaking News

This document contains late-breaking information about Final Cut Pro. For the latest information about product updates, tips and techniques, and qualified third-party devices, visit the Final Cut Pro website (http://www.apple.com/ finalcutpro/).

What’s New in Final Cut Pro 4

This is an overview of the new features in Final Cut Pro 4.

Compressor: Late Breaking News

This document contains important late-breaking information about Compressor.

LiveType: Late-Breaking News

This document contains late-breaking information about LiveType

Soundtrack: Late-Breaking News

This document contains late-breaking information about Soundtrack.

Cinema Tools 2: Late-Breaking News

This document contains important late-breaking information about Cinema Tools 2.

Cinema Tools 2: What’s New

This document describes the new features, enhancements, and changes in this version of Cinema Tools.

Soundtrack 1.0: Saving Collected Files Resets Loop Transients

Saving a Soundtrack project using the “Collected” option can cause audio loops to have their modification date changed, resetting the loop transients next time the loops are opened in Soundtrack or Soundtrack Loop Utility.

Compressor: Jobs in Queue Are Lost on Restart or Shut Down

Batched Compressor jobs are lost with no notification if you restart, shut down, or log out of the computer.

Final Cut Pro 4: MPEG-2 Component Requires Upgrade for QuickTime 6.3

Final Cut Pro 4.0 comes with version 6.0.2 of the QuickTime MPEG-2 Playback component. If you upgrade to QuickTime 6.3, you should also upgrade the MPEG-2 playback component.

Final Cut Pro 4: Quits When Opened With Some Third-Party Audio Units Installed

Some third-party Audio Units could cause Final Cut Pro 4 to quit unexpectedly when you open it.

Compressor: Crop Fails if Video Track 1 Is Not the Destination Track or Is Locked

Compressor will not be able to complete a crop operation on the video if the V1 track is not the destination track or if it is locked in Final Cut Pro 4.

Soundtrack: Transients Reset After Saving Loop to Server

Saving an audio loop to a networked server can reset any custom transients that have been added to the loop.

Final Cut Pro 4: Installer Renames Existing Applications

The Final Cut Pro 4 Installer renames earlier versions of some applications.

iTunes 4: How to Contact Apple About Offering Your Music Through the iTunes Music Store

This document explains how to contact Apple if you would like to have your music added to the iTunes Music Store.

iTunes 4: “Unsupported Compression Scheme” Message

Some noncompliant proxy servers do not correctly pass CDDB (CD database) information. This can cause an “Unsupported Compression Scheme” message to appear.

Soundtrack: Nothing Happens When Importing MPEG-4 Movies

Soundtrack 1.0 may not be able to import MPEG-4 movies whose filename extension is not “.mov”.

iTunes: How to Share Music Between Different Accounts on a Single Computer

This document explains how different accounts on an single computer, with Mac OS X and iTunes 4, can share music.

Final Cut Pro 4: Installation Fails If QuickTime MPEG-2 Playback Already Installed

The Final Cut Pro 4 installer can fail if the QuickTime MPEG-2 Playback component has already been installed separately.

Últimos artículos publicados en la base de datos de software, hardware y servicios de Apple.

Final Cut Pro 4: How to Uninstall

This document explains how to uninstall Final Cut Pro 4.

Final Cut Pro 4: Some Features Do Not Work if Drag Installed

Always install Final Cut Pro 4 from the original discs.

Cinema Tools: Empty Scene and Take Fields May Not Be Populated

Importing clips into Cinema Tools without information in the scene and take fields may result in those fields being empty in the Cinema Tools database.

Cinema Tools 1.0: Cannot Handle Keynumbers Beyond 9999

Cinema Tools 1.0 is unable to handle keynumbers that “roll over” from 9999 to 0000, a convention common with some brands of film (such as Fuji), although it will not happen with Kodak film.

Final Cut Pro 4: Text Tracking May Change When Upgrading Final Cut Pro 3 Projects

When upgrading a Final Cut Pro 3 project to Final Cut Pro 4, be sure to check any text generators you’ve added for consistency.

Final Cut Pro 4: Location of Electronic Documentation

The Final Cut Pro 4 manual can be accessed from the Help menu.

Soundtrack: Transients Get Reset if Sound File Changes

Editing loop files with utilities other than Soundtrack or Sountrack Loop Utility may have unexpected results.

Final Cut Pro 4: Late-Breaking News

This document contains late-breaking information about Final Cut Pro. For the latest information about product updates, tips and techniques, and qualified third-party devices, visit the Final Cut Pro website (http://www.apple.com/ finalcutpro/).

Final Cut Pro 4: About What’s New

This is an overview of the new features in Final Cut Pro 4.

Compressor: Late Breaking News

This document contains important late-breaking information about Compressor.

LiveType: Late-Breaking News

This document contains late-breaking information about LiveType

Soundtrack: Late-Breaking News

This document contains late-breaking information about Soundtrack.

Cinema Tools 2: Late-Breaking News

This document contains important late-breaking information about Cinema Tools 2.

Cinema Tools 2: About What’s New

This document describes the new features, enhancements, and changes in this version of Cinema Tools.

Soundtrack 1.0: Saving Collected Files Resets Loop Transients

Saving a Soundtrack project using the “Collected” option can cause audio loops to have their modification date changed, resetting the loop transients next time the loops are opened in Soundtrack or Soundtrack Loop Utility.

Compressor: Jobs in Queue Are Lost on Restart or Shut Down

Batched Compressor jobs are lost with no notification if you restart, shut down, or log out of the computer.

Final Cut Pro 4: MPEG-2 Component Requires Upgrade for QuickTime 6.3

Final Cut Pro 4.0 comes with version 6.0.2 of the QuickTime MPEG-2 Playback component. If you upgrade to QuickTime 6.3, you should also upgrade the MPEG-2 playback component.

Final Cut Pro 4: Quits When Opened With Some Third-Party Audio Units Installed

Some third-party Audio Units could cause Final Cut Pro 4 to quit unexpectedly when you open it.

Compressor: Crop Fails if Video Track 1 Is Not the Destination Track or Is Locked

Compressor will not be able to complete a crop operation on the video if the V1 track is not the destination track, or if it is locked in Final Cut Pro 4.

Final Cut Pro 4: Installer Renames Existing Applications

The Final Cut Pro 4 Installer renames earlier versions of some applications.

iTunes 4: How to Contact Apple About Offering Your Music Through the iTunes Music Store

This document explains how to contact Apple if you would like to have your music added to the iTunes Music Store.

iTunes 4: “Unsupported Compression Scheme” Message

Some noncompliant proxy servers do not correctly pass CDDB (CD database) information. This can cause an “Unsupported Compression Scheme” message to appear.

Soundtrack: Nothing Happens When Importing MPEG-4 Movies

Soundtrack 1.0 may not be able to import MPEG-4 movies whose filename extension is not “.mov”.

iTunes: How to Share Music Between Different Accounts on a Single Computer

This document explains how different accounts on an single computer, with Mac OS X and iTunes 4, can share music.

Final Cut Pro 4: Installation Fails If QuickTime MPEG-2 Playback Already Installed

The Final Cut Pro 4 installer can fail if the QuickTime MPEG-2 Playback component has already been installed separately.

Soundtrack: Compatible Audio Unit Plugins

This document discusses which Audio Unit (AU) plugins works with Soundtrack 1.0 (a part of Final Cut Pro 4).

Últimos artículos de la base de datos acerca del software, hardware y servicios de Apple.

AirPort Extreme Base Station: Difficulty Connecting to DSL via PPPoE

The AirPort Extreme Base Station may be unable to negotiate a working MTU/MRU setting with an Internet service provider. A software update will resolve the issue.

AirPort Extreme Base Station: Cannot Print to Epson Stylus Photo 820

A software update resolves an issue in which certain Epson Stylus Photo 820 printers do not work when connected to the base station’s USB port.

Workgroup Manager: “Error -14487”

You may see an alert message that includes “error -14487” when using Workgroup Manager.

Mac OS X Server 10.2: How to Select a Startup Disk via SSH

You may need to change the startup volume via SSH in certain scenarios, such as when remotely installing Mac OS X Server. This document explains how to do so.

Server Monitor: How Server Monitor Sends Email Notifications

This document explains the methods Server Monitor uses to send email notifications.

Mac OS X Server 10.2: How to Authenticate Using an Administrator’s Password

This document explains how to allow or disallow a normal user from authenticating with an administrator’s password.

Mac OS X Server 10.2: NetBoot Clients Cannot Use Some Disk Utility Features

While a computer is a NetBoot client, some of the features in Disk Utility do not work.

Mac OS X Server 10.0.3 and later: Maximum UFS Partition Size Is Less Than 1 TB

The maximum volume size for a UFS partition in Mac OS X Server is just less than 1 TB.

Mac OS X Server 10.2: Mac OS 9 Users Can’t Delete Files or Folders

Mac OS 9 Apple File Service clients may not be able to delete items from a server volume with group write permission.

Remote Desktop: Option-Clicks Are Not Passed to Mac OS X Clients

Remote Desktop versions 1.0 to 1.1 do not pass an option-click to clients when controlling Mac OS X computers.

AirPort Extreme: Microsoft Windows Clients Cannot Connect to Encrypted Network (WEP)

This documents explains what to do if Macintosh clients can connect to an encrypted network (WEP) but Microsoft Windows clients cannot.

Mac OS X Server 10.2: Administrator Sees Volumes But Not Home Directory When Connecting via AFP

When an administrator logs into Apple File Service (AFP), he sees all mounted server volumes and no home directory. Normal users see only shared volumes and their home directories. You may change the default administrator behavior if desired.

Workgroup Manager: How to Add Volumes for Mount at Login

This document explains how to configure additional server volumes to mount at login when managing Mac OS X computers via Workgroup Manager.

Mac OS X Server 10.2: About Inherit Permissions

Apple File Service (AFP) offers Inherit Permissions as an alternative for share points in Mac OS X Server 10.2.4 or later. This document discusses the differences between this model and the earlier, standard UNIX-style model.

Workgroup Manager: Corrections to Examples in the Advanced Home Directory Window

Examples provided in the advanced home directory window of Workgroup Manager contain some inaccuracies. This document presents corrections.

Mac OS X Server: How to Format User Information For Password Server

If you want to use Password Server (rather than Basic) and need to import users from a separate file, format the user information as described in this document.

Mac OS X Server: Computer Stops Responding at “Starting Network Filesystem”

The computer does not finish starting up if it is providing both DNS Service and NFS Service. It stops when the progress bar reaches “Starting Network Filesystem.”

LiveType: How to Export Timing Markers From Final Cut Pro

LiveType can import markers from Final Cut Pro. You can use them to synchronize events so that actions in LiveType occur at desired times in your final production.

iPhoto: Color, Black and White Prints Appear Garbled or Distorted

Prints you order through iPhoto may appear garbled or distorted if you imported the photos in CMYK or grayscale format.

iSight: Banding Under a 50 Hz Fluorescent Light Source

When used under 50 Hz fluorescent lighting, the image from the iSight camera may have bands.

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iPod 2.0.1: Poor Sound Quality From the Dock’s Line Out Port

If the USB 2.0 cable is connected to the dock, any compressed music files (such as .mp3, or .wav) may have poor sound quality if you listen to them using the dock’s line out port.

Final Cut Pro 4: How to Uninstall

This document explains how to uninstall Final Cut Pro 4.

Shake 3.0: System Requirements

This document describes the system requirements for Shake 3.0 and the Shake Qmaster software.

Final Cut Pro 4: Text Generator May Choose the Incorrect Font

In some cases the Final Cut Pro 4.0 text generator can choose the wrong base font from a font family. This can result in text being displayed in unexpected ways, such as always italicized or always bold.

Shake Qmaster: About Supported Cluster Configurations

This document describes the supported cluster configurations for Shake Qmaster.

Shake Qmaster: Updates to User’s Manual

This document describes updates to the Shake Qmaster User’s Manual.

Shake Qmaster: Changing the Minimum Frames Setting For Shake Jobs

This document discusses the Minimum frames setting for batches submitted for processing with Shake Qmaster.

Shake Qmaster: Options For Converting to QuickTime

When converting from Shake to QuickTime, use an intermediate format (such as TIFF) or submit the job to a cluster that contains only one service node.

Shake Qmaster: Uses the “sh” Shell to Execute Commands

This document describes what shell Shake Qmaster uses for executing UNIX commands submitted for processing.

Shake Qmaster: Monitoring Extended Node Cluster Activity

This document describes how to use Batch Monitor to monitor extended node (QuickCluster) cluster activity.

Shake Qmaster: Cluster Passwords Can Be Changed But Not Removed

Passwords can be changed, but not removed from Shake Qmaster clusters.

Shake Qmaster: How to Drag a Job or Batch From the History Table

This document describes how to drag a job or batch from the History table in Shake Qmaster.

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Mac OS X 10.2.5: Files Unusable After Copy via AFP

Files written, cached, or explicitly saved by a Mac OS X 10.2.5 client to an Apple Filing Protocol (AFP) server may become unusable under certain circumstances. Update to Mac OS X 10.2.6 or later to prevent this issue.

WebObjects 5.2: Unable to Retrieve HTTP Authentication Handlers From Incoming HTTP-SOAP Request With WebObjects Web Services

HTTP authentication information for incoming SOAP requests is not included in the Axis MessageContext object by default.

WebObjects 5.2: Unable to Set HTTP Authentication Headers From WebObjects WOWebServiceClient

Developers are unable to set HTTP authentication headers directly from the WOWebServiceClient because the application programming interface (API) does not exist.

Mac OS X Server 10.2: Share Point Will Not Automount if It Has Custom AFP Name

A share point cannot automount if you give it a custom AFP name. When this issue occurs, a user’s home directory may include only the Desktop and Library folders.

Apple Remote Desktop: Incorrect “Unavailable” Client Status

Remote Desktop may sometimes incorrectly report a client’s status as unavailable even though it is available.

Apple Remote Desktop: How to Select or Deselect all Options in System Preference

You can select all options in Remote Desktop preferences by Option-clicking.

Workgroup Manager: Default Classic System Folder Behavior

This document describes the behavior of the “default System Folder” option for managing Classic Preferences in Workgroup Manager. This applies to Mac OS X Server 10.2 or later.

Soundtrack: Transients Get Reset if Sound File Changes

Editing loop files with utilities other than Soundtrack or Sountrack Loop Utility may have unexpected results.

Soundtrack 1.0: Saving Collected Files Resets Loop Transients

Saving a Soundtrack project using the “Collected” option can cause audio loops to have their modification date changed, resetting the loop transients next time the loops are opened in Soundtrack or Soundtrack Loop Utility.

Soundtrack: Transients Reset After Saving Loop to Server

Saving an audio loop to a networked server can reset any custom transients that have been added to the loop.

iMovie 3.0.3: Projects Don’t Open In Final Cut Express or Final Cut Pro

Final Cut Express and Final Cut Pro 4 can open iMovie 3 projects. However, projects saved from iMovie 3.0.3 will not open correctly.

Soundtrack 1.0: Unexpectedly Quits When Opening Document

Soundtrack 1.0 may unexpectedly quit if the end-of-song marker is set to 0.

iPhoto: How to Use a Promotional Coupon

This document explains how to use a coupon or promotional offer when ordering prints or books.

iPhoto: Obscured Page Numbers Could Cancel Book Order

If the photos in your book cover the page number on the majority of pages, deselect the Page Numbers option or the order may be canceled.

iMovie: Centered Titles Are Slightly Off Center

A Centered Title may be slightly off center in iMovie 3.

iLife: How to Install iDVD on a Macintosh Without a SuperDrive

This document explains how to use the iLife DVD to install iDVD on a Macintosh computer without a SuperDrive.

LiveType: “Missing LiveType Data” Message

This document describes an alert that can occur if additional LiveType data has not been installed.

Soundtrack: Score Markers Are Not Preserved Correctly

This document describes an issue that can occur if you add Score Markers to a DV50 23.98 clip and then export it from Final Cut Pro to Soundtrack.

Nuevo Software descargable de Apple

Software License Agreement ()

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AirPort Card: Compatible Macintosh Computers

This document lists computers that accept the Apple AirPort Card. Some third-party wireless card compatibility information is also provided.

Knowledge Base: Non-English Recent Changes (Today)

This document contains a list of all non-English Knowledge Base documents created or modified today.

Knowledge Base: French Recent Changes (7 Days)

Note: This document contains the last 7 days where documents were changed. These days may not be consecutive.

Knowledge Base: German Recent Changes (7 Days)

Note: This document contains the last 7 days where documents were changed. These days may not be consecutive.

Knowledge Base: Spanish Recent Changes (7 Days)

Note: This document contains the last 7 days where documents were changed. These days may not be consecutive.

Knowledge Base: Italian Recent Changes (7 Days)

Note: This document contains the last 7 days where documents were changed. These days may not be consecutive.

Knowledge Base: Dutch Recent Changes (7 Days)

Note: This document contains the last 7 days where documents were changed. These days may not be consecutive.

Knowledge Base: Swedish Recent Changes (7 Days)

Note: This document contains the last 7 days where documents were changed. These days may not be consecutive.

Final Cut Pro 4: How to Uninstall

This document explains how to uninstall Final Cut Pro 4.

iPhoto: Use of Copyright Images

You must submit an iPhoto Print Consent form if you order prints that contain copyrighted photos.

iPod (with Dock Connector): iPod Software 2.0.2 is Not Required

Some iPod (with Dock Connector) models include iPod software 2.0.2, which is an update used in manufacturing and has no functional changes.

Último software descargable de Apple

AirPort Extreme Firmware 5.1.1 (EN-Z)

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Mac OS X Server 10.2: How to Prevent Open SMTP Relay (“spam” Forwarding)

Mac OS X Server 10.2 Mail service can be configured to prevent open SMTP relay by using the steps in this document.

Mac OS X: About Using Several Displays at High Resolutions

iMovie 3: Audio and Video of Exported Movies Are Out of Sync

This document discusses audio and video synchronization issues with that may occur with iMovie 3.

Soundtrack: Transients Get Reset if Sound File Changes

Editing loop files with utilities other than Soundtrack or Sountrack Loop Utility may have unexpected results.

Soundtrack 1.0: Saving Collected Files Resets Loop Transients

Saving a Soundtrack project using the “Collected” option can cause audio loops to have their modification date changed, resetting the loop transients next time the loops are opened in Soundtrack or Soundtrack Loop Utility.

Soundtrack: Transients Reset After Saving Loop to Server

Saving an audio loop to a networked server can reset any custom transients that have been added to the loop.

iMovie 3.0.3: Projects Don’t Open In Final Cut Express or Final Cut Pro

Final Cut Express and Final Cut Pro 4 can open iMovie 3 projects. However, projects saved from iMovie 3.0.3 will not open correctly.

Final Cut Pro 4: Text Generator May Choose the Incorrect Font

In some cases the Final Cut Pro 4.0 text generator can choose the wrong base font from a font family. This can result in text being displayed in unexpected ways, such as always italicized or always bold.

Compressor 1.0: Submit Button Always Dimmed

In some situations the Submit button is dimmed in Compressor’s Batch window even though a valid source, preset, and destination have been added.

Soundtrack 1.0: Unexpectedly Quits When Opening Document

Soundtrack 1.0 may unexpectedly quit if the end-of-song marker is set to 0.

iPhoto: Minimum Picture Resolution For Quality Prints

This document lists the minimum picture resolution needed for specific print sizes.

iPhoto: Fonts to Use With Books

This document describes the fonts that can be used for text in iPhoto book orders.

iPhoto: Image Differences Between Books and Prints

This document describes the color process differences that may cause a photo ordered as a print to have slight variations from the same photo in a book.

Soundtrack: Media Manager List Jumps to Beginning

If you perform a “Refine Search” in the Media Manager Search dialog and then scroll through the results, the list jumps back to the beginning when you select a loop.

.Mac: Expired User Names Still Valid for Other Services

When a .Mac account expires, the user name and password are still valid for other services.

iTunes 4: How to Recreate Your iTunes Library and Playlists

This document explains how to back up your playlists, recreate your iTunes library, and subsequently restore both.

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iSync: Data Loss After Using Terminal to Allow Unsupported Calendar Syncing

If you previously used Terminal to modify iSync 1.1 for unsupported calendar syncing, you may lose data or duplicate data when you sync your phone using iSync 1.2.1 or later.

Mac OS: Moving Files From Your Older Macintosh to a New One

Learn how to move or copy files from an older Macintosh computer to newer one, for example, from a computer that uses Mac OS 8 or 9 to one that uses Mac OS X 10.2.

iSync: Can’t Sync With a Locked Motorola Phone

You’ll need to unlock your Motorola phone (http://www.motorola.com/) before you sync via iSync. A locked phone may display a “locked” message or lock icon.

Mac OS X: Microsoft Office Test Drive Doesn’t Stay Open

If a Microsoft Office Test Drive application closes immediately after it’s opened, log in with an administrator account and open it once.

iSync: About Syncing Large Amounts of Data at One Time

You may not be able to sync lots of calendar or contact information to some phones at one time. If this happens, sync less information at a time, or sync several times.

iTunes: How to Add Spoken Word Content to Your Library

Learn how to add spoken word content to your library in iTunes 3 or iTunes 4.

ew Downloadable Apple Software

iSyncPalm 1.2 Conduit for Mac OS X (Z)

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Mac OS X: About This Mac “Build” Information

This document explains build versions, such as “Build 4K78,” which appear in the About This Mac window, Apple System Profiler, or the Startup Disk 9.2 control panel.

Mac OS X Server: About the Mac OS X Server 10.2.8 Update

This software updates Mac OS X Server 10.2.6 to 10.2.8.

Note: This also includes an updated ethernet driver for 450Mhz and 500Mhz dual processor Power Mac G4 desktop systems. If you downloaded version 10.2.8 before 2003-10-03, you need this update. If you cannot connect to the Internet at the affected computer, see technical document 107669 for workarounds and a description of the issue.

Xserve: How to Enable Ethernet Jumbo Frames on the PCI Gigabit Card

Learn how to create a startup item script that enables Jumbo Frames on supported Ethernet PCI network interfaces.

Mac OS X: Account Capabilities – How to Allow Use of Unbundled Applications

You may not be able to open unbundled applications with an account that is managed by the Capabilities feature. You may notice this when one application cannot open another sub-application, sometimes called “sub- launching.” This document explains how to allow unbundled applications.

Workgroup Manager: Troubleshooting “A computer with that description already exists” Messages

When you try to add to a computer list in Workgroup Manager, a message may say the computer already exists in a list.

Mac OS X 10.2.8: Blue or Dark Screen After Updating

After installing Mac OS X 10.2.8 (Build 6R65) on a Power Macintosh G3 or PowerBook G3 Series (Bronze Keyboard) computer, the screen may look blue or dark in some applications.

iTunes: How to Add Spoken Word Content to Your Library

Learn how to add spoken word content to your library in iTunes 3 or iTunes 4.

Últimos artículos de la base de datos de Apple acerca de su software, hardware y servicios.

Workgroup Manager: Select Local When Browsing Computers to Add to a List

When browsing to add to a computer list in Workgroup Manager, you should select Local in the network dialog. The Local option searches via Rendezvous.

Workgroup Manager: Why a MAC Address May Not Appear When Adding to a Computer List

When browsing to add computers in Workgroup Manager, MAC addresses may not appear for some client computers. You cannot add these clients to the computer list.

Mac OS X Server 10.2 (French): Can’t Select LDAP or NetInfo During Initial Setup

During installation and setup of Mac OS X Server 10.2, French language users may not be able to complete LDAP or NetInfo binding.

Mac OS X Server 10.2: NFS Export to Subnet Fails When Incorrect Addressing Is Used

After configuring an NFS export to subnets, clients will only be able to mount when the network administrator has implemented a proper address scheme for the clients. This includes assigning a proper subnet range of IP addresses and an appropriate subnet mask to the clients.

Apple Remote Desktop: Primary Language on Administrator and Client Computers Must Match

For Apple Remote Desktop to work properly, the most preferred (or “primary”) language must be the same for the administrator’s user account and a client computer’s root account.

Mac OS X 10.2: Software Update Command Requires DNS

DNS must be available for the “softwareupdate” command-line tool to work. When there is no DNS service, softwareupdate incorrectly reports that software is already up to date.

Mac OS X Server 10.2: Server Status Does Not Connect After Changing Language Preference

If you save your Server Status connections in a keychain, the saved connections may not work after changing the preferred language in International preferences (from Japanese to English, for example).

Mac OS X Server 10.2: How to Change Password Server Host to Password Server Client

You can change the status of a server from hosting Password Server service to being a Password Server client.

Mac OS X Server 10.2: How To Change the Grade of Encryption Used With Apache

Learn how to change the grade of encryption used with Apache in Mac OS X Server 10.2. The Cipher Suite directive designates the cryptographic algorithms for data encryption. Examples are DES, IDEA, and RC4.

Mac OS X Server 10.1, 10.2: Network Settings for Ethernet Port Are Incorrect After Using Setup Assistant

After using the Server Assistant, a port may be misconfigured with IP information intended for a different port.

Workgroup Manager: Password Feature “Require a change at next login” Does Not Always Work

The option in Workgroup Manager to “Require a [password] change at next login” does not always work. This document explains the situation and how to avoid it.

Safari: About Encryption and Secure Connections

Safari is compatible with secure websites, including those that use 128- bit encryption. Learn how to recognize a secure connection, and how to avoid a fake.

Mac OS X 10.2, 10.3: Unable to Burn MS-DOS-Formatted Disk Image

Disk Copy (Mac OS X 10.2.8 or earlier) or Disk Utility (Mac OS X 10.3 or later) does not burn disk images that contain MS-DOS formatted volumes (such as FAT-12, FAT-16, and FAT-32 formats).

Mac OS X: Portables – Using Function Keys With Exposé Applications, Games

The function keys of some portable computers, including F1, F2, F3, F4, F5, F6, and F12, also serve as volume and brightness control buttons, which may present issues when you want to use the same key with an application, game, or Mac OS X Panther’s Exposé feature.

Mac OS X 10.2 or Later: Application Quits When You Print to a Shared Printer

Troubleshoot applications that quit when you print to a shared raster (inkjet) printer.

iBook G4: Customer-Installable Parts Procedures

This document contains links to replacement instructions inPDF format for the customer-installable parts listed below. These instructions cover customer-installable parts for the iBook G4 andiBook G4 (14-inch).

Mac OS X 10.2: Volume or Flash Card Does Not Appear in the Finder

In some cases, MS-DOS or Microsoft Windows-formatted volumes, including some Compact Flash Media, do not appear in the Finder.

Mac OS X: How to Burn a Disk Image File

This document explains how to burn a disk image file using Disk Copy (Mac OS X 10.2.8 or earlier) or Disk Utility (Mac OS X 10.3 or later).

Final Cut Pro 4: Stops Responding When Rendering Non-DV Clip With QuickTime 6.4

Reinstall QuickTime 6.3 if Final Cut Pro stops responding when you render a clip.

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Mac OS X: When You Put in a Blank Disc, It Doesn’t Appear

It’s OK if a blank CD or DVD does not appear on the desktop or in the Finder after you insert it. One of your settings most often causes this, not an actual issue with the computer.

iSync: About D-Link Bluetooth USB Adapter Compatibility

You can sync information via iSync and a Bluetooth device using a D-Link Bluetooth USB adapter.

iTunes: Music Store – How to Use the Shopping Cart

Learn how to use the iTunes Music Store shopping cart.

iTunes 4: How to Contact Music Store Billing Support

This document describes what to do if there is an issue with your iTunes Music Store purchase history.

iTunes 4: Purchased Music Does Not Play

This document describes what to do if you are unable to authorize a computer to play purchased music.

iMovie: Unexpectedly Quits When You Add Audio to a Project

iMovie 3.0.3 may unexpectedly quit when you try to add audio to a project if outdated Formac TVR software is installed on your computer.

New Downloadable Apple Software

Bluetooth Firmware Updater 1.0.2 (Z)

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Mac OS X 10.2: “Error -43” When Copying Files to Windows Shared Volume

When copying certain files to a Microsoft Windows server or shared volume (or “share”), you may see an alert message containing “Error code = -43”.

Mac OS X 10.2: Installation From User Plus (Install Disc 2) Does Not Complete

Some installations from the Mac OS X 10.2 User Plus CD (or Install Disc 2) may not complete if the computer is left idle.

Mac OS X 10.2: Archive and Install, “Preserve Users and Network Settings” Is Dimmed

The Archive and Install option “Preserve Users and Network Settings” can become dimmed (“grayed out”) if you click the Go Back button after passing the “Select a Destination” window.

Mac OS X 10.2: Mail – Messages in Trash Mailbox Unexpectedly Deleted After Seven Days

Some email messages in the Trash mailbox (messages originally deleted from the “On My Mac” section) are deleted after seven days, even though one or more email accounts are configured to delete messages after a longer period.

Mac OS X 10.2: Last Printer Used Becomes Default Printer

If you have set up more than one printer in Print Center, the last printer you use becomes the default printer if you switch to that printer while printing a document.

Mac OS X 10.2: Audio Application Unexpectedly Quits If Third-Party Audio Device Is Disconnected or Turned Off

An audio application may unexpectedly quit when you disconnect or turn off a USB- or FireWire-based audio device. “Audio applications” include applications that access the USB or FireWire audio device, including iTunes, Final Cut Pro, and the Sound pane of System Preferences.

Mac OS X 10.2: USB-Based PostScript Printer Does Not Print or Generate PostScript Error

Some USB-based PostScript printers may not print or display PostScript errors.

Mac OS X 10.2.8 or Earlier: Network Preference Pane Missing DHCP, BootP Options; Cannot Change Settings

If the system configuration server process (configd) unexpectedly quits, DHCP and BootP choices may not be available in the TCP/IP tab of the Network preference pane, and you may not be able to change Network settings.

Mac OS: Moving Files From Your Older Macintosh to a New One

Learn how to move or copy files from an older Macintosh computer to newer one, for example, from a computer that uses Mac OS 8 or 9 to one that uses Mac OS X 10.2.

iTunes 4: How to Contact Apple About Offering Your Music Through the iTunes Music Store

Learn how to contact Apple if you would like to have your music added to the iTunes Music Store.

iTunes for Windows: Music Sharing With Windows Internet Connection Firewall

Learn how to use iTunes music sharing with Windows Internet Connection Firewall.

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GarageBand may unexpectedly quit when saving

If you are logged in as a non-admin user and save your project, GarageBand may unexpectedly quit.

What is an operating system (OS)?

Ever wonder what an “operating system” is? This concept is easier to understand than you may think.

What is the Finder?

Learn about one of the best parts of the Mac OS, the Finder.

iPod mini or iPod (Click Wheel) shows a folder icon with exclamation point after disconnecting from a Windows PC

iPod mini or iPod (Click Wheel) may have the wrong software if you see a folder with an exclamation point. This can happen after configuring iPod mini or iPod (Click Wheel) for the first time on a Windows PC without installing the included software first.

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

What is the Finder?

Learn about one of the best parts of the Mac OS, the Finder.

Changes to Summary view in AirPort Admin Utility 4.0

Looking for your printer? No problem–AirPort Admin Utility 4.0, included with AirPort Express.

AirTunes music doesn’t play after the computer wakes from sleep

If your AirTunes music stream isn’t playing after you wake your computer from sleep, just select Computer from the pop-up list in iTunes, then select the AirPort Express again.

Final Cut Pro: Compatible Configurations

This document discusses compatible configurations of Final Cut Pro, Mac OS, QuickTime, and FireWire.

For information on compatibility with third-party cameras and boards, please consult the Final Cut Pro Device Qualifications page at http://www.apple.com/¡finalcutpro/qualification.html .

Processor speeds and bus speeds of Macintosh computers

Learn the bus speeds for each model of Macintosh computer from the Power Macintosh G3 and later. (For computers manufactured earlier than seven years ago, see document 17121.

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Using iChat AV with a Mac OS X Server firewall

Safari works briefly, then stops browsing

Does Safari surf the web for a second, then totally wipe out? Remain calm–a quick check of your hard disk name could have you back online in no time.

Configuring AirPort Express on a wired-only Ethernet network

Even though AirPort Express includes a fully-functional wireless access point, it’s totally legit to use it on a wired-only network for its print server and music streaming features. When setting up for a wired-only environment, you could get a bit confused by the fact that AirPort Express Assistant refuses to hook you up. This is because AirPort Express Assistant will only connect wirelessly from a computer that has a wireless card. Don’t worry — you just need to use AirPort Admin Utility instead, as shown here.

DVD Studio Pro 3: Corrected tutorial steps

Some DVD Studio Pro installations are missing the TutorialButton5 shape specified in Step 5 on page 93 of the DVD Studio Pro 3 Tutorial documentation. If your system does not have that shape installed, you can use the Frame Gold Large shape in its pla

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Mac OS X 10.3: “Jumbo” packet size is dimmed

Mac OS X can automatically configure the Ethernet port, and most users choose this option. But some networks require a custom, manual setting. When configuring manually, you may see that the Jumbo setting for Maximum Packet Size (MTU) is not available.

AirPort Express Assistant does not work with Windows 2000

To set up AirPort Express from a Windows 2000 computer, use AirPort Admin Utility for Windows.

Choosing a password for networks that use Wired Equivalent Privacy (WEP)

Choosing and using a WEP password can be a challenge, because WEP is an older security protocol that was developed before members of the Wi-Fi Alliance had agreed on a uniform way to treat passwords. The result is that a WEP password may not work for all computers in a multiplatform environment.

Using AirPort Express with the Phono jack on your stereo

Do your AirTunes sound funny when you connect AirPort Express to the Phono (or phonograph) input jack on your stereo? Well, it should! This is because many record turntables produce a very low signal. Consequently, most stereos are designed to boost the Phono channel.

iPod: About Shuffle Songs Feature

The Shuffle Songs feature randomly plays songs (skipping audio books) from your entire music collection. Shuffle Songs is available from the main menu of an iPod that’s using iPod software 3.0 or later.

Uninstalling DVD Studio Pro 3

Here you can learn how to uninstall DVD Studio Pro 3.

iTunes for Windows: Installers may offer Repair or Remove options

Some iTunes for Windows installers may offer to repair or remove iTunes. This includes some included on CD with products such as iPod or AirPort Express.

Which Belkin card readers work with my iPod?

So you want a Belkin card reader to use with your iPod? Here you can see which ones from the Apple Store are compatible.

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iPod (Click Wheel) pauses when headphone connector is unplugged

Getting a surprise pause when you unplug something?

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