Últimos artículos de la Knowledge Base

Administrador31 mayo, 20041 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Encoding video incompatibility with Power Mac G5 dual-processor

Compressor can appear to stop responding («crash» or «hang») while encoding video on a dual-processor Power Mac G5.

iTunes 4.5 unexpectedly quits when accessing some Internet radio streams

If the Web address (or «URL») of an Internet radio stream does not start with «http://», iTunes 4.5 unexpectedly quits when it opens the stream.

Should I use FireWire or USB to connect iPod with my Mac?

With Mac OS X 10.3.4 or later, you can connect an iPod (with Dock Connector) or iPod mini to your Mac’s USB 2.0. port.

Mac OS X 10.3: Chart of available Mac OS software updates

Learn about Mac OS updates available for Mac OS X Panther.

Finding the DVD Studio Pro registration number

The 11-digit registration number for DVD Studio Pro is located on the front page of the booklet titled «Installing Your Software».

Finding the Final Cut Express 2 registration number

The 11-digit registration number for Final Cut Express 2 is located on the front page of the booklet titled «Installing Your Software».

Finding the Final Cut Pro 4 registration number

The 11-digit registration number for Final Cut Pro 4 and Final Cut Pro HD 4.5 is located on the front page of the booklet titled «Installing Your Software».

Finding the QuickTime VR Authoring Studio registration number

The 11-digit registration number for QuickTime VR Authoring Studio is located on a blue tri-folded card that is labeled: «Register your new product at www.apple.com/register».

Finding the Soundtrack registration number

The 11-digit registration number for Soundtrack is located on the front page of the booklet titled «Installing Your Software».

WebObjects 5.2: Upgrading the included OpenBase database

After upgrading to Mac OS X 10.3, the OpenBase database included with WebObjects 5.2 needs to be upgraded to support the new version of the operating system.

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Últimos artículos de la Knowledge Base

Administrador28 mayo, 20041 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Mac OS X Server 10.3: Sometimes Windows XP clients can’t save to an SMB share point

Under certain circumstances, Windows XP clients cannot save larger files to an SMB share point hosted by Mac OS X Server.

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Administrador26 mayo, 20041 Mins read

últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Mac OS X 10.3: Chart of available Mac OS software updates

Learn about Mac OS updates available for Mac OS X Panther.

Mac OS X 10.2: Chart of available Mac OS software updates

This chart lists Mac OS updates available for Mac OS X 10.2.

Apple Security Updates

This document outlines security updates for Apple products. For the protection of our customers, Apple does not disclose, discuss or confirm security issues until a full investigation has occurred and any necessary patches or releases are available.

Important: This document describes

updates and releases from September, 2003 (2003-09) and later, such as Mac OS X 10.2.8 and Mac OS X 10.3. For information about earlier security updates, see » <http://www.info.apple.com/kbnum/n25631> Apple Security Updates: August, 2003 and Earlier».

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Administrador25 mayo, 20041 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Checking for iDVD chapters using QuickTime Player

iDVD lets you import a movie from Final Cut Pro or Final Cut Express with chapter markers. The result of this is that a Scene Selection menu is created in iDVD so that you can select a chapter and jump directly to it.

LiveType’s Media Browser window won’t open

LiveType’s Media Browser window may not open if malformed or damaged fonts are installed.

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Administrador24 mayo, 20041 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

AppleWorks unexpectedly quits if you leave the Find/Change window open

AppleWorks 6 for Mac OS X may unexpectedly quit if this sequence of events occurs.

Mac OS X Server 10.3: Reconstructing cyrus mailboxes

If you need to reconstruct the cyrus user mailboxes on Mac OS X Server 10.3 or later, follow these steps.

Nuevo Software descargable de Apple

GarageBand 1.1: Information and Download

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Últimos artículos de la Knowledge Base

Administrador20 mayo, 20041 Mins read

últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Final Cut Pro HD: Do not capture DV100 footage with mixed frame rates

When capturing DV100 video in Final Cut Pro HD, be sure that the clip you are capturing uses a consistent frame rate.

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Administrador18 mayo, 20041 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Server Admin 10.3: Client computer names don’t appear in DHCP module

In the DHCP module of Server Admin, the «computer name» fields of some Macintosh clients might be left blank.

Mac OS X Server 10.3: /var/spool/cups/tmp folder contains thousands of files

If the Server Admin program is left connected to Mac OS X Server 10.3 to 10.3.2, the /var/spool/cups/tmp folder on the server may grow to contain a large number of files. In some circumstances it could be thousands of files that use a large amount of disk space on the startup disk.

Mac OS X Server 10.2: Panther clients using Simple Finder are missing folders in the Dock

When Mac OS X 10.3 clients using Simple Finder are bound to a version 10.2 server, their Dock does not have the My Applications, Documents, or Shared folders. Mac OS X 10.2 clients see these folders as expected.

Mac OS X Server: Giving groups different permissions on a share point

In Mac OS X Server, only a user can be the owner of a share point, not a group. This renders obsolete the method of assigning a read-write group to the Owner field and a read-only group to the Group field.

AirPort Extreme: Remotely logging base station activity

An AirPort Extreme Base Station with firmware 5.4 or later can log its status, with the option to send log messages across the network to a Mac OS X syslog computer.

The Classic environment is in English after restoring Japanese software on your iBook G4

If the Classic environment is in English instead of Japanese after restoring Mac OS X from your System Software and Restore DVD, call AppleCare Japan for assistance: 0070-800-27753-1 (or 0070-800-APPLE-1).

Final Cut Pro HD: Do not capture DV100 footage with mixed frame rates

When capturing DV100 video in Final Cut Pro HD, be sure that the clip you are capturing uses a consistent frame rate.

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Últimos artículos de la Knowledge Base

Administrador17 mayo, 20042 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Server Admin 10.3: Client computer names don’t appear in DHCP module

In the DHCP module of Server Admin, the «computer name» fields of some Macintosh clients might be left blank.

Mac OS X Server 10.3: /var/spool/cups/tmp folder contains thousands of files

Mac OS X Server 10.2: Panther clients using Simple Finder are missing folders in the Dock

Mac OS X Server: Giving groups different permissions on a share point

AirPort Extreme: Remotely logging base station activity

An AirPort Extreme Base Station with firmware 5.4 or later can log its status, with the option to send log messages across the network to a Mac OS X syslog computer.

Mac OS 8 and 9: Compatibility with Macintosh computers

Learn which versions of Mac OS 8 and Mac OS 9 will run on which Macintosh computers.

The Classic environment is in English after restoring Japanese software on your iBook G4

If the Classic environment is in English instead of Japanese after restoring Mac OS X from your System Software and Restore DVD, call AppleCare Japan for assistance: 070-800-27753-1 (or 0070-800-APPLE-1).

«iCal cannot be installed on this computer» message when installing .Mac from CD

Find out what to do if an alert appears when you try to install .Mac (pronounced «dot Mac») on a computer that already has iCal 1.5.2.

How .Mac filters spam

The .Mac mail servers filter spam, but some unwanted messages may still get through.

Pictures look blurry in iPhoto

iPhoto 2 or later can smooth the appearance of a photo that’s not viewed at 100 percent. In some cases a smoothed picture may appear «blurry» if you view it at less than 100 percent.

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Últimos artículos de la Knowledge Base

Administrador16 mayo, 20041 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

iPod Updater 2004-04-28 does not include user guide or tutorial

The iPod Updater 2004-04-28 does not include revised user guide and tutorial files.

Managed Client: Items removed in Workgroup Manager remain in a user’s Dock

If you allow users to add or remove items from the Dock, they will see the default set of Dock items, even if the items were removed via Workgroup Manager. This occurs in Mac OS X and Mac OS X Server versions 10.3 or later, because the user specific Dock preference file (.plist) settings are respected when a user is allowed to add or remove items.

Mac OS X Server: NetBoot clients cannot use the iTunes Music Store

The iTunes Music Store is not available to a NetBoot client, even though it is enabled in iTunes.

Mac OS: Versions, builds included with computers (since 1998)

Learn the version(s) of Mac OS included with computers produced since 01 Jan 1998.

Important: You cannot normally use a Mac OS version earlier

than the one included with the computer. See » <http://www.info.apple.com/kbnum/n25497> Mac OS X: Use Original or Later Disc for Installation, Utilities», as well as the related documents mentioned below.

Final Cut Pro 4 won’t quit when DCD is selected

You might not be able to quit Final Cut Pro 4 if Final Cut Pro HD is also installed on the computer and you’ve chosen to use Digital Cinema Desktop in the Audio/Video Settings window.

You can authorize 5 computers to play songs from the iTunes Music Store

As of April 28 2004, you can now authorize up to five computers to play songs bought from the same account on iTunes Music Store.

DVD Studio Pro 2: Authoring a DVD that plays automatically without a menu

Most DVDs are created with at least one menu from which the user can select tracks, other menus, special features, and so forth. In some cases, you may wish to create a DVD that just plays its content without the need for user interaction.

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Últimos artículos de la Knowledge Base

Administrador12 mayo, 20042 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Burned iPhoto album seems to have wrong picture order

If you burn a CD or DVD disc of an iPhoto album then select the disc from the Source list, you may get the idea that the album order of the pictures was not retained during the burn.

Users can’t send email within SquirrelMail

In certain circumstances, users see a browser error or a the page doesn’t reload when they try to send a message via SquirrelMail.

Printers connected to AirPort Extreme Base Stations have the same name

You can share a printer with computers on your network by connecting it to an AirPort Extreme Base Station’s USB port. The printer will be available to computers via Rendezvous.

AirPort Admin Utility can’t connect when «Allow Wireless clients» is off on a WDS base station

When you are setting up a wireless distribution system (WDS) network, you may notice the «Allow wireless clients on this base station» checkbox. Remember that administrators are clients, so this setting applies to them, too.

Mac OS X Server 10.3: Changing the administrator password

If you log in to Workgroup Manager as the primary administrator, you can’t edit your password.

Mac OS X Server 10.3: Disk quota not set until the user logs in via AFP

Disk Quotas are set up in Workgroup Manager in Mac OS X Server 10.3. However, they are not enforced for an account until that user has logged in once via AFP.

Managed Client: Items removed in Workgroup Manager remain in a user’s Dock

Mac OS X Server: NetBoot clients cannot use the iTunes Music Store

The iTunes Music Store is not available to a NetBoot client, even though it is enabled in iTunes.

iChat, iChat AV frequently asked questions (FAQ)

iChat lets you easily chat using text, audio, or video with other iChat, .Mac, and AOL Instant Messenger ( AIM) users over the Internet (or just on a local network using Rendezvous). You can also send and receive files with iChat. Find answers to common questions in this FAQ (Frequently Asked Questions) document.

Tip: Video chats require a camera designed for this kind of chat, such as iSight.

Disconnecting iPod from your computer

If you’re using iPod as a hard disk, you must eject or «unmount» it before disconnecting it from your computer. Disconnecting iPod from your computer without ejecting it first can damage files.

Final Cut Pro HD: DCD video is distorted with some formats

When using certain video formats, output using the Digital Cinema Desktop feature appears distorted, with tints of pink, blue, or green.

DVD Studio Pro 2: Authoring a DVD that plays automatically without a menu

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Últimos artículos de la Knowledge Base

Administrador11 mayo, 20041 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Burned iPhoto album seems to have wrong picture order

If you burn a CD or DVD disc of an iPhoto album then select the disc from the Source list, you may get the idea that the album order of the pictures was not retained during the burn.

Users can’t send email within squirrelmail

In certain circumstances, users see a browser error or a the page doesn’t reload when they try to send a message via Squirrelmail.

Printers connected to AirPort Extreme Base Stations have the same name

You can share a printer using the AirPort Extreme base station’s USB port, and the printer will be available to computers via Rendezvous. If you have two base stations on the same subnet with printers of the same model name, you may notice that you can’t tell the difference between the two printers when you’re trying to select one to print.

AirPort Admin Utility can’t connect when «Allow Wireless clients» is off on a WDS base station

Mac OS X Server 10.3: Changing the administrator password

If you log in to Workgroup Manager as the primary administrator, you can’t edit your password.

Mac OS X Server 10.3: Disk quota not set until the user logs in via AFP

Disk Quotas are set up in Workgroup Manager in Mac OS X Server 10.3. However, they are not enforced for a user until that user has logged in once via AFP.

Saving movies for your .Mac HomePage with iMovie

iMovie makes it easy to share your favorites movies on your .Mac (pronounced «dot Mac») HomePage.

Final Cut Pro HD: Video playback from PCI graphics cards

In prior versions of Final Cut Pro, it was possible to preview video playback on NTSC or PAL video monitors connected to a video port on a graphics card.

Final Cut Pro HD: DCD video is distorted with some formats

When using certain video formats, output using the Digital Cinema Desktop feature appears distorted, with tints of pink, blue, or green.

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Administrador10 mayo, 20042 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Mac OS X Server 10.3: Active Directory – About Computer Account Attribute ACLs

Mac OS X client computer account records created in Active Directory require additional access to certain attributes in order to work as expected.

AirPort Extreme Card: Compatible Macintosh computers

The AirPort Extreme Card works with the computers listed below and with Mac OS X 10.2.3 or later.

Safari: You can only drag one bookmark at a time from Internet Explorer

Safari: Using with Live Connect

Safari can’t display Live Connect pages when using older versions of Java software, in which case you might see some blank pages.

Mac OS X 10.3.2 Install CD can’t be selected or used while started from Mac OS 9

While started from Mac OS 9, the Mac OS X 10.3.2 Install CD can’t be selected in the Startup Disk control panel. The Mac OS X Installer can’t be used while started from Mac OS 9, either.

When is my .Mac anniversary?

Learn how easy it is to find your account renewal date.

Editing .Mac HomePage photo albums created with iPhoto

You can easily create a .Mac (pronounced «dot Mac») HomePage photo album using iPhoto. Using iPhoto 4 you can also manage the photo albums you’ve published to .Mac.

Saving movies for your .Mac HomePage with iMovie

iMovie makes it easy to share your favorites movies on your .Mac (pronounced «dot Mac») HomePage.

LiveType: Unable to open ‘LiveType FontScript.txt’ file

If Japanese or Chinese is selected as your preferred language in International preferences, you may be unable to open the file «LiveType FontScript.txt».

iMovie can no longer export to camera after installing Final Cut Pro HD

After installing Final Cut Pro HD, you can no longer use iMovie to export to a DV camera connected via FireWire.

Large shared music libraries don’t work in iTunes 4.5

With iTunes 4.5, you probably won’t be able to listen to someone else’s shared music (also using iTunes 4.5) if the library is too large. You’ll see the «Loading <shared music name>» message in iTunes stays, but the shared library won’t appear.

Final Cut Pro HD: Video playback from PCI graphics cards

In prior versions of Final Cut Pro, it was possible to preview video playback on NTSC or PAL video monitors connected to a video port on a graphics card.

Mac OS X Server 10.3: How To Offer SecurID Authentication With VPN Server

Mac OS X Server VPN service can offer SecurID authentication, but it cannot be set up from within the Server Admin application. Learn how to set it up here.

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Administrador7 mayo, 20041 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Browsing a playlist in iTunes

Befuddled by the Burn Disc button when you want to browse a playlist? Don’t be!

iPhoto doesn’t attach your photo in email

Do you use email encryption software? If so, your photo may not appear in the message after you click the Email button in iPhoto.

Rebuilding the Loop Index in GarageBand

In certain situations the Loop Index may become unusable and need to be rebuilt.

Making 3G export Advanced settings in QuickTime Pro

QuickTime Help contains some incorrect information about the Advanced settings for 3G export via QuickTime Pro. This document contains corrected information.

Mac OS X 10.3.2 Install CD can’t be selected or used while started from Mac OS 9

While started from Mac OS 9, the Mac OS X 10.3.2 Install CD can’t be selected in the Startup Disk control panel. The Mac OS X Installer can’t be used while started from Mac OS 9 either.

iTunes 4: How to Request an Artist or Song and Send Feedback

Apple welcomes suggestions for content you would like to see on the Music Store

LiveType: Unable to open ‘LiveType FontScript.txt’ file

If you have Japanese or Chinese selected as your preferred language in International preferences, you may be unable to open the file «LiveType FontScript.txt».

iMovie can no longer export to camera after installing Final Cut Pro HD

After installing Final Cut Pro HD, you can no longer export to a DV camera connected via FireWire in iMovie.

Large shared music libraries don’t work in iTunes 4.5

With iTunes 4.5, you probably won’t be able to listen to someone else’s shared music (also using iTunes 4.5) if the library is too large. You’ll see the «Loading &lt shared music name>» message in iTunes stays, but the shared library won’t appear.

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Administrador6 mayo, 20041 Mins read

últimos artículos publicados en la base de datosde Apple acerca de su software, hardware y servicios.

Your USB printer doesn’t appear in Print Center or is listed as unsupported

Learn what to do if USB printer connected to the computer is not listed in the Print Center, or if the Type appears as «Driver Not Installed» when adding a USB printer. This document applies to Mac OS X 10.2.8 or earlier.

Mac OS X 10.2: How to burn a multi-session CD

The Disk Copy utility in Mac OS X 10.2 allows you to burn to the same disc two or more times until it is full, which is known as creating a multi-session CD.

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Administrador5 mayo, 20041 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

LiveType: Combined font characters render separately

LiveType may not properly handle fonts that use ligatures, or that combine glyphs together.

Mac OS X 10.3: Chart of available Mac OS software updates

Learn about Mac OS updates available for Mac OS X Panther.

Power Mac G5: Issues after installing Mac OS X 10.3.2 and Firmware Update 5.1.4

Update to Mac OS X 10.3.3 or later if your Power Mac G5 computer experiences certain issues after installing Mac OS X 10.3.2 Update and Firmware Update 5.1.4.

When is my .Mac anniversary?

Learn how easy it is to find your account renewal date.

Using Restore Discs with Mac OS X 10.2 or later

Computers that ship with Mac OS X 10.2, 10.3 or later use a different process to restore bundled applications, or Mac OS 9.

Editing .Mac HomePage photo albums created with iPhoto

You can easily create a .Mac (pronounced «dot Mac») HomePage photo album using iPhoto. Using iPhoto 4 you can also manage the photo albums you’ve published to .Mac.

Mac OS X 10.2: Chart of available Mac OS software updates

This chart lists Mac OS updates available for Mac OS X 10.2.

LiveType: Late-Breaking News

Learn about late-breaking information for LiveType

Quit iPod Updater 2004-04-28 before opening iTunes

iTunes may not recognize an iPod while iPod Updater is open, even if it appears on the Desktop in the Finder (Mac OS X) or in Windows Explorer (Windows)

Gamma handling is different in Shake and Final Cut Pro

Shake and Final Cut Pro display and process the gamma of QuickTime movies and RGB image files differently.

Making your iMix playlists work in iTunes 4.5

To guarantee track matches for your iMixes, use songs you bought from the iTunes Music Store or preview tracks in your playlists.

Improved volume control in iTunes 4.5

iTunes 4.5 has logarithmic volume leveling. What does this mean to you?

Tunes 4.5 for Windows flashes or flickers on screen

Having the third-party iTunes Sidekick plug-in in your plug-ins folder causes the iTunes 4.5 window to flash or flicker repeatedly on the screen.

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Administrador4 mayo, 20041 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Mac OS X 10.2, 10.3: Sharing a printer with Mac OS 9 computers

Mac OS 9 computers can use printers shared by Classic (Mac OS 9) USB Printer Sharing.

Saving a packet trace in Mac OS X

If you need to get a packet trace and you don’t already have a favorite utility for doing so, you can use the tcpdump command line tool. All versions of Mac OS X include this tool, as do many other Unix-style platforms.

Mac OS X 10.3: «Jumbo» packet size is dimmed

Mac OS X can automatically configure the Ethernet port, and most users choose this option. But some networks require a custom, manual setting. When configuring manually, you may see that the Jumbo setting for Maximum Packet Size (MTU) is not available.

There are marks at the base of my PowerBook’s display screen

Because of the PowerBook computer’s slim profile and light weight, there may be small vertical marks on its display where the edge of the keycaps touch the glass that covers the display.

Mac OS X Address Book: About SMS messaging and Sony Ericsson P800, P900 phones

Address Book includes a short message service (SMS) feature that works with many mobile phones.

Troubleshooting portables that won’t turn on or start up

Learn how to troubleshoot a PowerBook G4, iBook, or iBook G4 that won’t turn on or start up.

iPod does not appear in iPod Updater or iTunes in Mac OS X

Under some circumstances, iPod appears in the Finder in Mac OS X, but does not appear in the iTunes Source list or does not appear in the iPod Updater.

Final Cut Pro 4: LiveType – Unable to open project, movie file cannot be found

A LiveType project might not open as expected if it contains a reference movie (not self-contained) that is missing one or more of its source files.

Apple Lossless compressor no longer available after upgrading to Mac OS X 10.3.3

If you install the QuickTime 6.5.1 update before the Mac OS X 10.3.3 update, the Apple Lossless codec will disappear from the list of available compressors for audio export in the QuickTime Movie Sound Settings Export Options dialog.

QuickTime uses 16-bit audio when exporting

QuickTime reduces 24- or 32-bit audio to 16-bit audio when you export a file from QuickTime Player.

Previous post Nuevo anuncio del iPod

Next post Steve Jobs presentará Mac OS X 10.4 "Tiger" en la WWDC

Últimos artículos de la Knowledge Base

Administrador4 mayo, 20041 Mins read

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

LiveType: Combined font characters render separately

LiveType may not properly handle fonts that use ligatures, or which combine glyphs together.

iPod does not appear in iPod Updater or iTunes in Mac OS X

Under some circumstances, iPod appears in the Finder in Mac OS X, but does not appear in the iTunes Source list or does not appear in the iPod Updater.

iTunes 4.5 – Proxy Support

Learn about the proxy server support for iTunes 4.5.

Quit iPod Updater 2004-04-28 before opening iTunes

iTunes may not recognize an iPod while iPod Updater is open, even if it appears on the Desktop in the Finder (Mac OS X) or in Windows Explorer (Windows)

Gamma handling is different in Shake and Final Cut Pro

Shake and Final Cut Pro display and process the gamma of QuickTime movies and RGB image files differently.

Making your iMix playlists work in iTunes 4.5

To guarantee track matches for your iMixes, use songs you bought from the iTunes Music Store or preview tracks in your playlists.

About the Digital Cinema Desktop Preview feature in Final Cut Pro HD

Learn about setting up Apple Studio and Apple Cinema Displays for previewing Canvas and/or Viewer video while editing with Final Cut Pro HD.

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