Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

Hard Drive Update 1 for Mac OS X: Information and Download

This document contains information about the Hard Drive Update 1 for Mac OS X and a link to the software download.

iMovie: How to Import Audio, Images, and DV Stream Files

This document describes how to import audio, images and DV stream files into iMovie.

Final Cut Pro 4: How to Uninstall

This document explains how to uninstall Final Cut Pro 4.

Compressor 1.0: Submit Button Always Dimmed

In some situations the Submit button is dimmed in Compressor’s Batch window even though a valid source, preset, and destination have been added.

Shake 3.0: FileOut Overwrites Frames Without Prompting

When rendering scripts with a FileOut to the same or incorrect directory, the “old” frame gets overwritten without warning.

Shake 3.0: After Effects Incompatibilities

Rendering a QuickTime movie at 29.97 fps from After Effects, then bringing it into Shake changes the sequence of the frames.

Final Cut Pro 4: Speed Attribute Not Pasted To Multiple Clips

Pasting the speed attribute onto multiple clips results in only the first selected clip accepting the speed.

iDVD 3: Project Must Contain At Least One Movie Or Slideshow

This document describes one reason why there may be difficulty validating the project.

Final Cut Pro 4: Some Projects Created in Final Cut Pro 3 Take Longer to Open

Some projects created in Final Cut Pro 3 take significantly longer to open using Final Cut Pro 4.

Nuevo Software descargable de Apple

AirPort Extreme Mib (EN)

Últimos artículos de la Knowledge Base

Últimos artículos publicados por la base de datos acerca del software, hardware y servicios de Apple.

Mac OS X: Does Not Start Up From Hard Drive Used in a Different Computer, or from a Custom Restored Image

Later model Macintosh computers that cannot start up from Mac OS 9 may not be able to start up from a hard drive that was used in an earlier model computer, or if you restore the system using the asr Terminal command from an image that was created on an earlier Macintosh computer.

Mac OS X: Mail – Printed Text Is Unexpectedly Large or Small

Text in email messages you print has an unexpectedly large or small font size.

iChat AV (Public Beta): External Mic May Be Needed With Some iMac Models

Use an external microphone with some iMac models for best results.

iChat AV (Public Beta): Popping Noises on Certain iBook Models With AirPort

AirPort wireless networking may interfere with the internal microphone on certain iBook computers when you use it with iChat AV (Public Beta) .

iChat AV (Public Beta): Does Not Recognize DV Camera on Computers With PowerPC G3

iChat AV does not recognize DV cameras on computers that have a PowerPC G3 microprocessor.

iChat AV (Public Beta): Ports That Need to Be Open Behind Firewalls

This document outlines the ports that must be open to allow video conferencing behind a firewall with iChat AV.

iChat AV (Public Beta): Only Right Speaker Makes Sound During Audio or Video Chats

PowerBook G4 and iBook computers only make sound through the right speaker. This prevents feedback through the built-in microphone.

iChat AV (Public Beta): No Audio If You Connect iSight While iChat Is Open

iChat AV does not recognize audio from the iSight camera if you connect it when iChat AV Public Beta is already open.

iSight: “Your camera is in use by another application” Message

The iSight camera can be used by one application at a time.

iChat AV (Public Beta): Unexpectedly Quits After Disconnecting USB Microphone

iChat AV unexpectedly quits if you disconnect a USB microphone.

iChat AV (Public Beta): Intermittent Video or Audio Issues While Connected to a Wireless Network

You may notice intermittent video or audio while participating in a video conference using iSight over an AirPort connection.

iSight: Do Not Over-Tighten Adjustable Stand For Portables on an iBook

The adjustable stand for portables should not be over-tightened on an iBook computer.

iSight: Remove Adjustable Stand Before Closing Portable Computer

You should remove the adjustable stand from your portable computer before closing it.

iSight: FireWire Connectivity Frequently Asked Questions (FAQ)

This document contains common questions about connecting the iSight camera to a FireWire port.

iMovie: “Your project is unreadable” Message

If an iMovie project file becomes unusable, you may see a message that says “Your project is unreadable.”

Shake 3.0: Screen Artifacts With ATI Radeon 9700 Graphics Card

Screen artifacts may be visible in Shake 3.0 when using the ATI Radeon 9700 display card.

iSight: Low Light Conditions May Cause Video “Stutter” When Camera Is Initially Turned On

It can take 10 seconds for the camera to acclimate to the ambient light. During this time, the video from the camera may “stutter”.

iChat AV (Public Beta): System Requirements

This document describes the system requirements for iChat AV (Public Beta).

Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos acerca del software, hardware y periféricos de Apple.

Final Cut Pro: Compatible Configurations

This document discusses compatible configurations of Final Cut Pro, Mac OS, QuickTime, and FireWire.

For information on compatibility with third-party cameras and boards, please consult the Final Cut Pro Device Qualifications page at http://www.apple.com/finalcutpro/qualification.html .

iMovie 3.0.2: Imported Pictures Are Pixelated

iMovie 3.0.2 may import still pictures incorrectly, resulting in noticeable pixelation.

iChat AV (Public Beta): External Mic May Be Needed With Some iMac Models

Use an external microphone with some iMac models for best results.

iChat AV (Public Beta): Popping Noises on Certain iBook Models With AirPort

AirPort wireless networking may interfere with the internal microphone on certain iBook computers when you use it with iChat AV (Public Beta) .

iChat AV (Public Beta): Does Not Recognize DV Camera on Computers With PowerPC G3

iChat AV does not recognize DV cameras on computers that have a PowerPC G3 microprocessor.

iChat AV (Public Beta): Ports That Need To Be Open Behind Firewalls

This document outlines the ports that must be open to allow video conferencing behind a firewall with iChat AV.

iChat AV (Public Beta): Sound Only From Right Speaker During Audio or Video Chats.

PowerBook G4 and iBook computers only make sound through the right speaker. This prevents feedback through the built-in microphone.

iChat AV (Public Beta): No Audio if iSight Camera Connected While iChat is Open

iChat AV does not recognize audio from the iSight camera if you connect it when iChat AV Public Beta is already open.

iSight: “Your camera is in use by another application” Message

The iSight camera can be used by one application at a time.

iChat AV (Public Beta): Unexpectedly Quits After Disconnecting USB Microphone

iChat AV unexpectedly quits if you disconnect a USB microphone.

iChat AV (Public Beta): Intermittent Video or Audio Issues While Connected to Wireless Network

You may notice intermittent video or audio while participating in a video conference using iSight over an AirPort connection.

iSight: Do Not Over-Tighten Adjustable Stand For Portables on an iBook

The adjustable stand for portables should not be over-tightened on an iBook computer.

iSight: Remove Adjustable Stand Before Closing Portable Computer

You should remove the adjustable stand from your portable computer before closing it.

iSight: FireWire Connectivity Frequently Asked Questions (FAQ)

This document contains common questions about connecting the iSight camera to a FireWire port.

iMovie: “Your project is unreadable” Alert

If an iMovie project file becomes unusable, you may see a message that says “Your project is unreadable.”

Shake 3.0: Screen Artifacts With ATI Radeon 9700 Graphics Card

Screen artifacts may be visible in Shake 3.0 when using the ATI Radeon 9700 display card.

iSight: Low Light Conditions May Cause Video “Stutter” When Camera Is Initially Turned On

Sometimes it may take the camera 10 seconds to acclimate to the light, which causes a “stutter” in the video during this acclimation.

Últimos artículos de la Knowledge Base

Últimos artículos publicados por la base de datos de software, hardware y servicios de Apple.

Mac OS X 10.2: Process Viewer May Not Display Total Process Time for Selected Process

Process Viewer’s More Information feature may not display the total process time for a selected process. Use an advanced Terminal command if you need this information.

Power Mac G4: Mac OS 9 – “About This Computer” Window Displays Unexpectedly Large Mac OS RAM Usage

On some Power Mac G4 computers, the Mac OS 9 “About This Computer” window indicates that the Mac OS is using a large amount of memory (RAM).

Mac OS X 10.2: USB-Based PostScript Printer Does Not Print or Generate PostScript Error

Some USB-based PostScript printers may not print or display PostScript errors.

Mac OS X: How to Create a ColorSync Profile Used By Every Account

An administrator account can create a ColorSync profile and make it available to all accounts on the computer.

iPod for Windows 2.0: Basic Troubleshooting and How to Avoid Issues

This document provides basic troubleshooting steps and tips and explains how to avoid issues.

iPod (with Dock Connector): “Unable to Install InstallShield Scripting Runtime” Message

A !=1607 error message appears when you try to install iPod Software for Windows.

Xserve (Slot Load): Apple System Profiler, Server Monitor Report Same Hard Drive to Have Different Capacities

When looking at Apple System Profiler and Server Monitor on an Xserve (Slot Load) server, you may note that the two applications do not report the same hard drive capacity.

Final Cut Pro 4: How to Uninstall

This document explains how to uninstall Final Cut Pro 4.

iTunes 4: How to Create CDs From Audible Content

This document explains how to use iTunes 4 to make an audio CD of Audible spoken word files.

QuickTime: About Playing .AVI Files

This document explains why an .AVI file may not play as expected in QuickTime Player.

Soundtrack: How to Import Audio CD Tracks

This document describes how to import audio tracks from a CD into Soundtrack 1.0.

iMovie 3.0.3: Projects Don’t Open In Final Cut Express or Final Cut Pro

Final Cut Express and Final Cut Pro 4 can open iMovie 3 projects. However, projects saved from iMovie 3.0.3 will not open correctly.

Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos de soluciones para el software y hardware de Apple.

Workgroup Manager: Client Stops Responding During Login When Using Custom Desktop Picture

A managed client may stop responding (“hang”) during login when a custom desktop picture has been set and applications are managed.

Xserve RAID: Link and Activity Lights May Not Be Active Immediately After AC Power Interruption

After an AC power interruption, some indicator lights on the front panel may remain off for a while. The Xserve RAID otherwise works normally, and the lights eventually come back on.

Mac OS X Server 10.2: Password Authentication Options for Networked Environments

Mac OS X 10.2 supports a variety of popular standards-based authentication protocols. This document provides an overview.

AirPort 3.0.4 for Mac OS X 10.1.5: Contains Some Version 2.0.8 Components

AirPort 3.0.4 software for Mac OS X 10.1.5 includes both 3.0.4 and 2.0.8 versioning. This is normal and correct.

Mac OS X Server 10.2: Sendmail Does Not Start After Installing Developer Tools

Because of a change to the file mode of the root directory (/), the Sendmail process no longer starts after installing Developer Tools.

Workgroup Manager: Relative Paths OK for Default Download Location

A relative path may be specified as the default download location of managed Mac OS X clients.

iTunes: How to Overcome 32 000 Song Library Size Limitation

iTunes 2 music libraries are limited to 32 000 songs. You can overcome this limitation by creating multiple libraries.

QuickTime: About the QuickTime 6.2 Update

The QuickTime 6.2 Update enhances QuickTime to work with iTunes 4 and addresses certain issues.

Nuevo Software de Apple

iTunes 4 for Mac OS X (Z)

AppleWorks 6.2.7 (OS X) 6.2.5 (Classic) (EN-NA)

Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos acerca de software, hardware y servicios de Apple.

Workgroup Manager: Client Stops Responding During Login When Using Custom Desktop Picture

A managed client may stop responding (“hang”) during login when a custom desktop picture has been set and applications are managed.

Energy Saver: How to Use the “Wake for administrator access” Feature

There are several ways to remotely wake a computer from sleep when the “Wake for network administrator access” option is selected in Energy Saver. Applicable routers must be configured to allow directed broadcast of the wake-on-LAN (WOL) packet, also known as a “magic packet”.

Xserve RAID: Link and Activity Lights May Not Be Active Immediately After AC Power Interruption

After an AC power interruption, some indicator lights on the front panel may remain off for a while. The Xserve RAID otherwise works normally, and the lights eventually come back on.

Mac OS X Server 10.2: Password Authentication Options for Networked Environments

Mac OS X 10.2 supports a variety of popular standards-based authentication protocols. This document provides an overview.

AirPort 3.0.4 for Mac OS X 10.1.5: Contains Some Version 2.0.8 Components

AirPort 3.0.4 software for Mac OS X 10.1.5 includes both 3.0.4 and 2.0.8 versioning. This is normal.

Mac OS X Server 10.2: Sendmail Does Not Start After Installing Developer Tools

Because of a change to the file mode of the root directory (/), the Sendmail process no longer starts after installing Developer Tools.

Workgroup Manager: Relative Paths OK for Default Download Location

A relative path may be specified as the default download location of managed Mac OS X clients.

iTunes 4.0: Music Sharing Does Not Work If Firewall Is On

If Firewall is on, other computers can see your iTunes shared name but cannot reach your playlists. They are stopped at a progress bar that says “Loading ‘<shared name>'”. You can open a port to allow music sharing.

Apple Remote Desktop 1.2: Unexpectedly Quits, or Doesn’t Work After Update From Version 1.0

When you update the Remote Desktop administration application from version 1.0 to 1.2, it unexpectedly quits or does not work properly.

Workgroup Manager: Sharing Button Is Dimmed

The Sharing button may be dimmed if you do not use correct upper and lower case letters when logging in.

Mac OS X Server: About Starting and Stopping Web Service With the apachectl Script

You should be aware of certain behaviors, described below, when using the apachectl script to stop and start Web service.

Mac OS X: Some Keys Don’t Work as Expected After Switching Input Methods

Some keys may not work as expected when you switch between input methods.

Mac OS X 10.2: Document Printed to Shared Printer Can’t Be Deleted in Print Center

You may not be able to delete a document from Print Center that you tried to print to a shared printer.

Final Cut Pro: Compatibility With Multiple Users and Macintosh Manager

This document describes compatibility between Final Cut Pro and multiple user configurations.

iTunes 4: How to Keep Music Store From Appearing

This document describes how to keep the Music Store from appearing in the iTunes Source list.

iTunes 4: How to View Purchase History and Order Number

You can view your purchase history and Web order number when you enter your Apple ID and password.

iTunes 4: Issues Purchasing Songs From Music Store

This document discusses possible issues that might occur when purchasing songs from the Music Store.

iTunes 4: About Advanced Audio Coding (AAC)

This document describes the Advanced Audio Coding (AAC) codec that is a part of the MPEG-4 specifications.

iTunes 4: About Interrupted Downloads

This document explains that interrupted downloads will resume the next time you open iTunes.

iTunes 4: How to Use The Shopping Cart

This document describes how to use the Shopping Cart with the Music Store in iTunes 4.

iTunes 4: How to View Album Artwork

This document describes how to view album artwork in iTunes 4.

iTunes 4: About Apple ID and Password

This document discusses the Apple ID and how it is used with the Music Store.

iTunes 4: How to Purchase Songs With 1-Click

This document explains how to purchase songs using 1-Click in the Music Store.

iTunes 4: Music Store Connection Speed

This document discusses the network capabilities recommended for downloading and previewing songs in the Music Store.

iTunes 4: How to Contact Music Store Billing Support

This document describes what to do if there is an issue with your Music Store purchase history.

iTunes 4: How to View Album Artwork

This document describes how to view album artwork in iTunes 4.

iTunes Music Store: All Sales Final

This document outlines the sales policy for the iTunes Music Store.

iTunes 4: About Music Store Parental Advisories

This document describes the Parental Advisory Label that appears on some selections available in the Music Store.

iTunes 4: About Third-Party MP3 Players and AAC File Support

Third-party digital music players may not support the MPEG-4 AAC downloads available from the Music Store or created with iTunes 4.

iTunes 4: About Music Store Song Bitrate

This document describes the bitrate for the songs available from the Music Store.

iTunes 4: How to Locate Downloaded Files

This document explains how to locate downloaded files purchased from the Music Store.

AppleWorks 6: Incorrect Fonts or No Printout With PostScript Printer

AppleWorks documents look fine on screen, but when printed to a PostScript printer, incorrect fonts are used or the document does not print at all.

iTunes 4: Music Store Use Requires Correct Date on Mac

If the date in Mac OS X is set incorrectly, purchases from the iTunes Music Store may not play as expected and an alert may appear with a “-9815” error.

iTunes 4: Font Smoothing Appears Disabled

This document describes an issue where text in iTunes 4 may appear with rough or jagged edges.

iTunes 4: How to Request an Artist or Song and Send Feedback

Apple welcomes suggestions for content you would like to see on the Music Store

iTunes 4: Idle Users of Shared Music May Be Automatically Disconnected

Idle users of your shared music may be disconnected after 30 minutes if your computer is already at its five-user limit when a new request occurs.

iTunes 4: Effects Can Cause Some Sound Fluctuation During Playback

This document describes what to do if you hear a rapid fluctuation in volume in iTunes 4.

Final Cut Pro 3: About Fonts That Can Be Used

This document discusses the kind of fonts Final Cut Pro 3 can use.

Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos acerca del hardware, software y servicios de Apple.

Final Cut Pro: Compatibility With Multiple Users and Macintosh Manager

This document describes compatibility between Final Cut Pro and multiple user configurations.

Macintosh: Using Nonstandard Discs in CD-ROM or DVD-ROM Drives

This document describes the sizes and shape of discs that can be used in the CD-ROM and DVD-ROM drives in various Macintosh computers.

Final Cut Pro: Not Compatible With NetInfo Login

Installing, updating, or using Final Cut Pro while logged in to Mac OS X as a NetInfo user may cause issues. You must be logged in as a local user.

AppleWorks 6: Decreased Image Quality When Printing

Images placed in an AppleWorks 6 document may appear blurry when printed if the image dimensions have been reduced in size.

AirPort: Software Compatibility Table

This document contains a table of AirPort software available from Apple, and the operating systems and AirPort Base Stations you can use with each version.

Note: AirPort in Japan is called AirMac.

AppleWorks 6: Right Margin Cut Off When Printing

Fractional character widths should be turned on for best results when printing.

Nuevos Manuales de Apple

A manual has been added to this category of manuals: iPod Manuals (Mac)

A manual has been added to this category of manuals: Xserve Manuals

A manual has been added to this category of manuals: iPod (with Dock Connector) Manual

Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos de Apple acerca de su software, hardware y servicios.

AirPort: Software Compatibility Table

This document contains a table of AirPort software available from Apple,and the operating systems and AirPort Base Stations you can use with each version. Note: AirPort in Japan is called AirMac.

iTunes 4: Music Purchased From Music Store Cannot Be Burned to MP3 Disc

Playlists with songs purchased from the iTunes Music Store cannot be burned to an MP3 format CD.

iTunes 4: How to Prevent Access to the iTunes Music Store on Your Network

This document explains what Internet host you can block to prevent computers on your network from accessing the iTunes Music Store.

iPod (with Dock Connector): Left and Right Stereo Channels Swap

Under some conditions, the right and left stereo channels swap.

Software descargable de Apple

AppleWorks 6.2.7 (OS X) 6.2.5 (Classic) (EN-NA, EN-Z)

Nuevos Manuales de Apple

A manual has been added to this category of manuals: Xserve Manuals

A manual has been added to this category of manuals: iPod (with Dock Connector) Manual

Últimos artículos de la Knowledge Base

Últimos artículos publicados por Apple en su base de datos de software, hardware y servicios.

Mac OS X 10.2: Cannot Connect to File Sharing Over Ethernet When AirPort Is Primary Interface

You may not be able to make an Apple Filing Protocol (AFP) connection, such as Personal File Sharing, over wired Ethernet if AirPort is your preferred network port.

Bluetooth: How to Set Up a Microsoft Bluetooth Mouse

This document describes how to set up a Microsoft Bluetooth Mouse with Mac OS X 10.2.6 or later.

Bluetooth: How to Set Up a Microsoft Bluetooth Keyboard

This document describes how to set up a Microsoft Bluetooth Keyboard with Mac OS X 10.2.6 or later.

Últimos artículos de la Knowledge Base

Últimos artículos de la Knowledge Base acerca del hardware, software y servicios de Apple.

iMovie 3: Audio and Video of Exported Movies Are Out of Sync

This document discusses audio and video synchronization issues with that may occur with iMovie 3.

Keynote 1.0: How to Set Up to Play Your Slideshow on an External Display

This document explains how to set up to play your slideshow on an external display.

Keynote 1.0: Slideshow Plays Poorly or Not at All

Try these troubleshooting tips when your slideshow plays poorly or not at all.

Xserve RAID: How to Reset the Controller

This document explains how to reset the controller on Xserve RAID and which settings are reset when you do this.

Final Cut Pro and Final Cut Express: About Importing MP3 and AAC Audio Files

This document explains how to import MP3 and AAC-encoded audio files into Final Cut Pro 3, Final Cut Pro 4, and Final Cut Express.

How to Use Palm Desktop With iSync

This document explains how to use certain elements of Palm Desktop with iSync

iSync 1.1: Some Phones May Not Sync if Firewall is Active

iSync may not be able to establish a connection with some phone models if personal firewall settings are active.

Últimos artículos de la Knowledge Base

Últimos artículos publicados en la base de datos acerca del hardware, software y servicios de Apple.

Mac OS X 10.2: “Error 1016”, Classic Fails to Start When Managing Applications

Classic fails to start if you choose to restrict the applications available to a user who does not have an Admin account.

Mac OS X: Mail – Unable to Quit After Stopping a Message From Being Sent

You may not be able to quit Mail if you cancel sending a message.

iMovie 3: “Something is Wrong With the Plugin Localized.rsrc” Alert

If incompatible plug-ins are installed, an alert with the message “Something is wrong with the plugin Localized.rsrc” appears when you open

iMovie 3.

Nuevo software descargable de Apple

Security Update 2003-06-09 (Z)

Últimos Artículos de la Knowledge Base

Últimos artículos de la base de datos dedicada al hardware, software y servicios de Apple.

Mac OS X Server 10.2: Server Status Does Not Display LDAP Log

By default slapd.log does not exist, and syslogd does not redirect LDAP logging data to /var/log/slapd.log.

eMac (ATI Graphics): Customer Installable Parts Instructions

This document contains links to QuickTime movies and written instructions for installing replacement parts in the eMac (ATI Graphics).

iMac (Summer 2000): Wavy or Flickering Picture on the Screen

The picture on the screen of some iMac (Summer 2000) computers may flicker or appear wavy.

iTunes: Songs Not Checked in Library Copied to iPod Anyway

Songs that are checked in a playlist but unchecked in the Library are copied to the iPod when the “Only update Checked songs” option is selected.

iMovie 3: Loss of Volume Settings on Export

Custom audio volume settings in iMovie 3 projects may not be saved when exported to QuickTime or iDVD.

iLife: Cannot See iPhoto Files in Other iLife Applications

There are several items to check if the iPhoto library is not available in other iLife applications (iMovie, iDVD).

iMovie 3: Preview Button Does Not Preview Effect or Title

On some configurations, clicking the Preview button in iMovie 3 may not display a preview of the title or effect in the larger playback window.

iMovie 3: Trash Does Not Empty

When you empty the Trash in some iMovie projects, the Trash may initially indicate it is empty, but may again indicate there are items in it the next time you open the project.

iMovie 3.0.2: Imported Pictures Are Pixelated

iMovie 3.0.2 may import still pictures incorrectly, resulting in noticeable pixelation.

iDVD 3: Chapter Marker Submenu Not Created for Movies Over 60 Minutes

A chapter marker submenu is not created in iDVD 3 when importing a movie over 60 minutes long if the “importing movies” preference is set to “ask each time.”

iMovie 3: Buzzing Noise During Transition Clip

Transitions applied between a still clip and a video clip may produce a “buzzing” noise. This document explains how to correct this issue.

iSync: Troubleshooting Connections With Symbian OS Phones (P800, 7650, and 3650)

This document addresses possible issues that might occur after successfully pairing your phone and computer.

iSync: Use Caution Before Choosing Reset All Devices Command

To avoid data loss, use caution before choosing the Reset All Devices command in iSync.

iSync: Some Contact Information Is Not Synced on Some Phones

This document lists the contact fields that are not synced between iSync 1.1 and Symbian OS phones.

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