En un correo enviado a los usuarios de Google Analytics, el servicio de análisis de tráfico web, la compañía reconoce estar desbordada por las peticiones de los usuarios y se disculpa mientras mejora y amplia el servicio.
Google ha inicado que no va a aceptar de momento más cuentas en este servicio mientras mejora la rapidez, fiabilidad y los recursos de esta herramienta recientemente presentada.
El correo enviado es el siguiente:
Hello Google Analytics User,
This is a quick update to address some issues you may be seeing
in your Google Analytics account and what we’re doing to respond.
First, due to extremely high demand, we’ve temporarily limited
the number of new signups as we increase capacity. This allows
us to focus on our primary objective–to provide a great user
experience for our existing users.
Next, here is current information on the most common questions
we’re receiving:
1. The ‘Check Status’ button is being reworked to check for
properly installed tracking code. This should be fixed by the
end of November.
2. The ‘+Add Profile’ link has been temporarily removed until
we increase capacity. We’ll alert all current users when the
feature is restored.
3. While we increase capacity, you may see longer than normal
delays in data showing up in your reports. All data continues
to be collected and no data has been lost.
For additional help with your Google Analytics account, we
encourage you to browse or search our online Help Center at
http://www.google.com/support/analytics?hl=en.
Thanks for your patience as we improve Google Analytics and add
resources to ensure a high-quality service.
Sincerely,
The Google Analytics Team
